K-Mott Service Center

Serving Suncoast Estates

1229 Se 9th Ter
Cape Coral, FL 33990-3006

Main (239) 574-4666

Jimmy M

Cape Coral, FL

#1 Jan 9, 2013
WORST SERVICE I HAVE EVER RECEIVED!! Brought my daughter's 2006 Hundai Tiburon with a cut brake line. Dropped the car off at 7:45am on Wed. Didn't here anything so I called Thurs. morning at 11:30. Owner tells me that no one has this brake line and he had to order it from Atlanta and they charged him $20 in freight. Says the brake line is $75 and that the car will be ready at 2:00pm. The owner never called to explain any of this and he just ordered the line and he tells me it is here. I call a few places to price this brake line and get prices of $27.99 and $31.99 with lead times of 1 1/2 days and 5 days. When I call back and politely inquire about why there is such a difference in price, the owner goes off on me. He tells me that he wants the name of the person I talked to at the auto parts store and that he will talk to them. He then tells me that "If his daughter was dumb enough to drive on a flat tire, then she wouldnt be driving the car if it were his car." He tells me that he is sick of this and that I need to bring $160 cash and he will never do business with you people again and hangs up. I work in the service industry and have never received such poor service EVER. WORST SERVICE EVER!!I DO NOT RECOMMEND THIS UNPROFESSIONAL ESTABLISHMENT!!

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your review below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Loading Map...

Get driving directions