D Caesars Auto

Serving Rochester

1369 Lyell Ave
Rochester, NY 14606-2137

Main (585) 270-5497

CROYALLE

United States

#1 Apr 1, 2013
IF I COULD GIVE A ZERO STAR I WOULD. NEVER AGAIN WILL I EVER BUY A CAR FROM D CAESARS AUTO. NEVER. WE'VE HAD A OUR CAR FOR NOT EVEN A YEAR AND IT'S A PIECE OF GARBAGE. PURCHASED A LUXURY VEHICLE, A LARGE BMW TO BE EXACT AND THE TRANSMISSION, PARKING MALFUNCTION AND A BUNCH OF OTHER SERIOUS MALFUNCTIONS AND PROBLEMS ARE WRONG WITH THIS CAR THAT THEY "REFUSED" TO FIX. WE TRIED REACHING OUT NUMEROUS TIMES AND GOT NO RESPONSE. WE WERE IGNORED. WE GOT NO ANSWERS FROM THEM UNTIL WE ACTUALLY WENT THERE AND TALKED FACE TO FACE. HOW DO YOU TELL YOUR CUSTOMERS THAT YOU WERE TOO EMBARRASSED TO RESPOND BECAUSE YOU FELT BAD ??!!! LIKE ARE YOU SERIOUS !? TOO EMBARRASSED !!???? WE PURCHASED THIS CAR FOR TOO MUCH MONEY FOR WHAT IS WAS REALLY WORTH AND IT STARTED GOING DOWN HILL LITERALLY A FEW WEEKS/MONTH LATER. NEVER FIXED THE SIMPLE THINGS IN THE CAR AS PROMISED, NEVER DID ANYTHING AS PROMISED. SHADY PEOPLE, SHADY ESTABLISHMENT. OVERPRICED CARS. THEIR REASON WAS "YOU SHOULD HAVE NEVER BOUGHT A CAR WITH THAT MANY MILES" . THEN WHY WOULD YOU SELL A CAR TO THE PUBLIC WITH THAT MANY MILES !!!??? DUMB ASS! BUYER BEWARE, I DO NOT RECOMMEND THIS COMPANY TO ANYONE. TRY YOUR LUCK SOMEWHERE ELSE. OH AND COME TO FIND OUT, THIS TYPICAL $70,000 CAR IS ONLY WORTH $4,000 !!!!

Since: Mar 11

Location hidden

#3 Apr 2, 2013
CROYALLE wrote:
IF I COULD GIVE A ZERO STAR I WOULD. NEVER AGAIN WILL I EVER BUY A CAR FROM D CAESARS AUTO. NEVER. WE'VE HAD A OUR CAR FOR NOT EVEN A YEAR AND IT'S A PIECE OF GARBAGE. PURCHASED A LUXURY VEHICLE, A LARGE BMW TO BE EXACT AND THE TRANSMISSION, PARKING MALFUNCTION AND A BUNCH OF OTHER SERIOUS MALFUNCTIONS AND PROBLEMS ARE WRONG WITH THIS CAR THAT THEY "REFUSED" TO FIX. WE TRIED REACHING OUT NUMEROUS TIMES AND GOT NO RESPONSE. WE WERE IGNORED. WE GOT NO ANSWERS FROM THEM UNTIL WE ACTUALLY WENT THERE AND TALKED FACE TO FACE. HOW DO YOU TELL YOUR CUSTOMERS THAT YOU WERE TOO EMBARRASSED TO RESPOND BECAUSE YOU FELT BAD ??!!! LIKE ARE YOU SERIOUS !? TOO EMBARRASSED !!???? WE PURCHASED THIS CAR FOR TOO MUCH MONEY FOR WHAT IS WAS REALLY WORTH AND IT STARTED GOING DOWN HILL LITERALLY A FEW WEEKS/MONTH LATER. NEVER FIXED THE SIMPLE THINGS IN THE CAR AS PROMISED, NEVER DID ANYTHING AS PROMISED. SHADY PEOPLE, SHADY ESTABLISHMENT. OVERPRICED CARS. THEIR REASON WAS "YOU SHOULD HAVE NEVER BOUGHT A CAR WITH THAT MANY MILES" . THEN WHY WOULD YOU SELL A CAR TO THE PUBLIC WITH THAT MANY MILES !!!??? DUMB ASS! BUYER BEWARE, I DO NOT RECOMMEND THIS COMPANY TO ANYONE. TRY YOUR LUCK SOMEWHERE ELSE. OH AND COME TO FIND OUT, THIS TYPICAL $70,000 CAR IS ONLY WORTH $4,000 !!!!
First,I am really sorry that you have troble with your car.That being said,you bought it from what people call "junk lot",IE cheap cars that they buy at auction because the big dealers won't sell them on their lot.You should have either taken it to a garage to be checked out or someone that knows BMWs.If it had high miles on it you are taking a gamble to begain with,you don't have any idea how the pass owner treated or serviced it.Was it sold to you as-is?,if it was then you should have been aware that there wasn't any warranty no matter what the dealer said he was going to fix.That is called puffing when they say they will take care of any problems as long as it isn't in writing you have no legal recourse.You said that you started to have troble with it after a few months,even if you had a warranty it more than likely only would be for 90 days anyways.Again sorry to hear about your bad luck and hope you will have better luck next time. HINT: Never buy a highend car like a BMW,Audi,Porsche,ect except from a dealer that sells them new.They are all great cars when they are new,but become a very costly pile of junk after 100+K to repair(I owned all 3 makes,both new & used).Stick with good old Fords and Chevys,they run 200K+ without all of the problems,parts are cheap and your corner garage knows how to work on them. Stay away from the "junk lots" unless you know about cars.Good luck.
rePIGpublican

Rochester, NY

#4 Apr 2, 2013
CROYALLE wrote:
IF I COULD GIVE A ZERO STAR I WOULD. NEVER AGAIN WILL I EVER BUY A CAR FROM D CAESARS AUTO. NEVER. WE'VE HAD A OUR CAR FOR NOT EVEN A YEAR AND IT'S A PIECE OF GARBAGE. PURCHASED A LUXURY VEHICLE, A LARGE BMW TO BE EXACT AND THE TRANSMISSION, PARKING MALFUNCTION AND A BUNCH OF OTHER SERIOUS MALFUNCTIONS AND PROBLEMS ARE WRONG WITH THIS CAR THAT THEY "REFUSED" TO FIX. WE TRIED REACHING OUT NUMEROUS TIMES AND GOT NO RESPONSE. WE WERE IGNORED. WE GOT NO ANSWERS FROM THEM UNTIL WE ACTUALLY WENT THERE AND TALKED FACE TO FACE. HOW DO YOU TELL YOUR CUSTOMERS THAT YOU WERE TOO EMBARRASSED TO RESPOND BECAUSE YOU FELT BAD ??!!! LIKE ARE YOU SERIOUS !? TOO EMBARRASSED !!???? WE PURCHASED THIS CAR FOR TOO MUCH MONEY FOR WHAT IS WAS REALLY WORTH AND IT STARTED GOING DOWN HILL LITERALLY A FEW WEEKS/MONTH LATER. NEVER FIXED THE SIMPLE THINGS IN THE CAR AS PROMISED, NEVER DID ANYTHING AS PROMISED. SHADY PEOPLE, SHADY ESTABLISHMENT. OVERPRICED CARS. THEIR REASON WAS "YOU SHOULD HAVE NEVER BOUGHT A CAR WITH THAT MANY MILES" . THEN WHY WOULD YOU SELL A CAR TO THE PUBLIC WITH THAT MANY MILES !!!??? DUMB ASS! BUYER BEWARE, I DO NOT RECOMMEND THIS COMPANY TO ANYONE. TRY YOUR LUCK SOMEWHERE ELSE. OH AND COME TO FIND OUT, THIS TYPICAL $70,000 CAR IS ONLY WORTH $4,000 !!!!
Not for nothing, but anywhere on Lyell Avenue is garbage. I went shopping around about 10 years ago from that same location and I left unimpressed. I don't know how much you shopped around, but if you were looking for something "reasonable" there is that lot on Mt. Hope near Time Warner, Uncle Vic's on Hudson in Irondequoit,(I brought my last vehicle there 3 years ago) Just some places out there. Sorry this happened to you, and next time, get someone to go with you if you hadn't done that already.

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