Step One Realty & Property Management

Serving Jacksonville

2970 St Johns Ave, #7G
Jacksonville, FL 32205

Main (904) 699-5395

More about Step One Realty & Property Management

Step One Realty & Property Management Company - We provide Property Management Services to Landlords and Property Owners in the Greater Jacksonville Area. Duval County, Clay County, St Johns County.

Jacksonville, FL

#1 Jun 2, 2015
We were happy in the home we were renting and had planned on staying another year before we bought a house of our own until we received an email with a just form to sign if we wanted to remain in the property however the amount of the rent had increased by $150.00 a month. I asked if that was a typeo' and was advised it was not, he thought that the property was worth more in rent and if we wanted to stay we would have to pay the higher rate. We adv we would move out. We then had the house pressure washed, carpets cleaned and everything cleaned by a professional, did the walk through and he asked me what i was going to do about the red wall in one of the bedrooms. I said nothing, you did not tell me that it needed to be changed and it is the day before we move out. Eric the property Manager/ Owner said that he never approved that we could paint. when i showed him the emails I got that he did not want to ague with me and he would do what he had to do. Now we have been out of the house for over a month and he will not contact me back on our deposit that is owed to us. STAY AWAY FROM THIS COMPANY!!! Small claims court here we come!

Jacksonville, FL

#2 Jun 8, 2015
Eric Boyd with Stepone Realty is absolutely the worse property manager I have ever come in contact with. We moved out April 29th 2015 and still have not received our deposit back. When I contact Eric Boyd Stepone Realty to find out where my deposit was he advised that he mailed it to your last known address( HIS PROPERTY), he knew we did not live there. It has now been 6 weeks and still nothing. I will be contacting the BBB as well as every realtor site i can fide to warn people of Stepone Realty and Eric Boyd!!

Orange Park, FL

#3 Jan 2, 2016
Eric Boyd is the worst property manager ever. We rented out our property for 3 yrs (we are a military family) and when we came home our house was in shambles. He made sure we signed the contract saying it was acceptable when we were in another state.. The house smelled, the screens were off the Windows, rooms with marks and stains on the walls, he charged us for things that needed to be fixed even though they were under warranty,(he was too lazy to call the warranty people) someone pulled the towel rack out of the wall in the master bath. Though the towel rack was fixed? It had holes and looks HORRIBLE. We have gouges through the tile in our house, and chips in the tile. Our garage door was torn apart and looks like someone tried to break in. As well as some of the windows. Our carpet has been pulled up in several places. A LOT of holes in the walls. Counters with stains. Broken faucets. This is not normal wear and tear. He gave the tenants back their deposit. These are things a property manager should of charged the renters for and he did not.

He is dishonest, irresponsible, and cares not a wit for the homeowner. We trusted him. He screwed us in about 100 different ways and does not care about you unless he's making money off of you.

Stay away from him and Step One Realty.

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