Wigglebutt Doghouse The

Serving Indianapolis

8455 Moller Rd Ste 500
Indianapolis, IN 46268-1533

Main (317) 334-9247

Tiffany

Indianapolis, IN

#1 Jun 30, 2013
BUYER BEWARE!! Until this morning, I have endorsed this local business unfailingly. The facility is clean and the staff - for the most part - is wonderful; Miss Gail, Amy, Dan, Ron, and Ben, just to name a few. Unfortunately, there is also a raging lunatic who works there and is clearly trying to sabotage the business. We have four dogs that attended daycare weekly and boarding regularly. I have one who is acting out as her daddy left for Fort Knox again this weekend. She ran after a rabbit getting out of the vehicle this morning - the second time in two days (since her daddy left to serve his country again), but she has never done it before yesterday. When I got back to the door with her, this crazy blonde *$#^%# met me face to face and INFORMED me in no uncertain terms that my dogs would be on leashes from now on. Her tirade lasted perhaps thirty seconds before she stormed off to the back and slammed the door behind her. It was unprofessional to say the least and downright rude in truth. But everyone has bad days so I tried to blow it off. Unfortunately, she chose to find the owner and unleash what appeared (through the large glass observation window in the lobby) to be a tirade on him. She was gesturing wildly and I don't think her mouth could've opened any wider during the rant. She was furious and when she pointed at my babies, I was done. I asked Miss Gail to retrieve my dogs as I didn't feel comfortable leaving them there with her. She asked why and I told her that I thought it was bullshit (considering our loyalty to their business). She came back with the dogs and the message - from the owner - that they would be mailing to us a refund for the difference (as we pay in advance for boarding and daycare). I was stunned. We have been nothing but loyal to this establishment and in ten minutes, one psychotic bimbo destroyed any trust that I had in their ability to care for my little ones. I will miss the ladies up front very much but I cannot, in good conscience, leave my babies in the care of someone who is that volatile and hateful; and the owner is apparently more concerned with cowing down to this raging monster than maintaining a prosperous client base.
Dumb

Indianapolis, IN

#2 Jun 30, 2013
Tiffany wrote:
BUYER BEWARE!! Until this morning, I have endorsed this local business unfailingly. The facility is clean and the staff - for the most part - is wonderful; Miss Gail, Amy, Dan, Ron, and Ben, just to name a few. Unfortunately, there is also a raging lunatic who works there and is clearly trying to sabotage the business. We have four dogs that attended daycare weekly and boarding regularly. I have one who is acting out as her daddy left for Fort Knox again this weekend. She ran after a rabbit getting out of the vehicle this morning - the second time in two days (since her daddy left to serve his country again), but she has never done it before yesterday. When I got back to the door with her, this crazy blonde *$#^%# met me face to face and INFORMED me in no uncertain terms that my dogs would be on leashes from now on. Her tirade lasted perhaps thirty seconds before she stormed off to the back and slammed the door behind her. It was unprofessional to say the least and downright rude in truth. But everyone has bad days so I tried to blow it off. Unfortunately, she chose to find the owner and unleash what appeared (through the large glass observation window in the lobby) to be a tirade on him. She was gesturing wildly and I don't think her mouth could've opened any wider during the rant. She was furious and when she pointed at my babies, I was done. I asked Miss Gail to retrieve my dogs as I didn't feel comfortable leaving them there with her. She asked why and I told her that I thought it was bullshit (considering our loyalty to their business). She came back with the dogs and the message - from the owner - that they would be mailing to us a refund for the difference (as we pay in advance for boarding and daycare). I was stunned. We have been nothing but loyal to this establishment and in ten minutes, one psychotic bimbo destroyed any trust that I had in their ability to care for my little ones. I will miss the ladies up front very much but I cannot, in good conscience, leave my babies in the care of someone who is that volatile and hateful; and the owner is apparently more concerned with cowing down to this raging monster than maintaining a prosperous client base.
I cannot believe I wasted 20 seconds of my life reading your rich btichh problems. You are an idiot and I hoe your dogs eat light bulbs.
Ugh

Carmel, IN

#3 Jul 1, 2013
Tiffany wrote:
BUYER BEWARE!! Until this morning, I have endorsed this local business unfailingly. The facility is clean and the staff - for the most part - is wonderful; Miss Gail, Amy, Dan, Ron, and Ben, just to name a few. Unfortunately, there is also a raging lunatic who works there and is clearly trying to sabotage the business. We have four dogs that attended daycare weekly and boarding regularly. I have one who is acting out as her daddy left for Fort Knox again this weekend. She ran after a rabbit getting out of the vehicle this morning - the second time in two days (since her daddy left to serve his country again), but she has never done it before yesterday. When I got back to the door with her, this crazy blonde *$#^%# met me face to face and INFORMED me in no uncertain terms that my dogs would be on leashes from now on. Her tirade lasted perhaps thirty seconds before she stormed off to the back and slammed the door behind her. It was unprofessional to say the least and downright rude in truth. But everyone has bad days so I tried to blow it off. Unfortunately, she chose to find the owner and unleash what appeared (through the large glass observation window in the lobby) to be a tirade on him. She was gesturing wildly and I don't think her mouth could've opened any wider during the rant. She was furious and when she pointed at my babies, I was done. I asked Miss Gail to retrieve my dogs as I didn't feel comfortable leaving them there with her. She asked why and I told her that I thought it was bullshit (considering our loyalty to their business). She came back with the dogs and the message - from the owner - that they would be mailing to us a refund for the difference (as we pay in advance for boarding and daycare). I was stunned. We have been nothing but loyal to this establishment and in ten minutes, one psychotic bimbo destroyed any trust that I had in their ability to care for my little ones. I will miss the ladies up front very much but I cannot, in good conscience, leave my babies in the care of someone who is that volatile and hateful; and the owner is apparently more concerned with cowing down to this raging monster than maintaining a prosperous client base.
Im curious how you can rage about someone "flying off the handle" ..and then you yourself rage and fly off the handle? You got mad, and then you got more upset because you used profanity to them when you were stating your case, and then they promised you your money back and didnt beg you to stay?

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