Harborside Collision

Serving Galveston

6601 Harborside Dr
Galveston, TX 77554-2857

Main (409) 741-2996

ALW

Galveston, TX

#1 Sep 29, 2014
DO NOT USE THIS SHOP!!!! HORRIBLE COMPANY!!!! The people at this shop are the most unprofessional, unskilled, lazy group I have ever dealt with. I took my Infinity FX in for repair after an accident and was told I needed a front and rear bumper, as well as back wheel repair. They kept my car for over a month and a half, promising each week it would be ready by end of the week. Only after I started calling the shop every day and getting mad, did they finally get the work done. When I did get it back, the paint job was horrible! There were paint drips and hand prints in the paint. They did not replace a trim piece that was broken, my console lights were no longer working, my car was rattling, a sensor light was on and my car was thumping. When I told the shop about these new issues (that did not exist before), the shop guy (Ralph) who had been giving me the run around for the month and a half basically said the only thing he was going to fix was the paint and broken trim. I now have to take my car to another shop and pay a skilled mechanic to troubleshoot the problems that this shop created and refuse to take responsibility for. HORRIBLE COMPANY!!!!

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