Freedom Van Lines

There was so much wrong with this company and our move, I don't know where to begin. Three days late picking our stuff up, price more than doubled before they would deliver our belongings, extremely rude, and outright lied to us, inexcusable (and unexplainable) damage to furniture and boxes (but boxes not marked 'Fragile' were fine). When we complained, they (Isaac mainly) attempted to intimidate us by refusing to deliver our belongings ("You don't want your stuff then?"). My only advice is to keep away from them whenever possible.

We had some communication problems with a couple of their managers. The people in the office doing the scheduling and the movers themselves were very easy to get along with. Even though they knew we had a hot tub and pool table they weren't really prepared to move them with the right type of equipment. They also didn't seem to have been given many tools to take apart and reassemble the furniture as they had to borrow some from us. It ended up being a long day, but they didn't pack and move some of the smaller pieces of the furniture and everything was not put back together at the new place. All in all we were satisfied.