Smartphone Software Inc.

Serving Columbus

Suite 450, 1900 Polaris PKWY
Columbus, OH 43240

Main (614) 573-6465

http://smartphonesoftwareinc.com/

Business Hours

Mon. to Sat.- 9:30 AM to 8:00 PM
Sunday Off

Payment Accepted

Yes

Year Established: 2009

More about Smartphone Software Inc.

SmartPhone Software Inc., a leading smart phone apps development company provides end to end app development service by expert iPhone apps developer. Request a quote for your app idea.
Anonymous

Jaipur, India

#1 Jun 7, 2012
One of the finest companies if we talk about smart phone application development. Nowhere else you can find such good service at cost effective prices...
hey now

Columbus, OH

#2 Jun 7, 2012
Hmmm. Guy in India talking...outsourced jobs? Have to look into it more so that if the company does outsource jobs we can all say FU
avoid this company

San Diego, CA

#3 Jul 27, 2012
Avoid this company at all costs. I hired them January 24th through elance to complete the development of an iphone/ipad app. At the time I was impressed with their large portfolio- 300+ applications. They included big name apps in their portfolio like Radio Shack, Trapster, JetSetter, PG Deals (the Pittsburgh Post Gazette's daily deals app) and more. 1 month into the project their profile was removed from Elance for violating the terms of service. I was told by my project manager that this is "standard for elance to do from time to time" with no further explanation. After finally pressing them I was told it was because they did not actually develop some of the applications in their portfolio. A week later their profile was reimplemented and now only 10 applications were shown- all of them had horrible graphic design and 0 ratings in Itunes. A week later their profile was removed again from elance and is still inactive as I write this, feel free to look for yourself: https://www.elance.com/s/application_develope...

The promised timeline for completion was March 23. The date the code was delivered: June 26. Even worse was that the final milestone of the project (sharing photos in high resolution) was unable to be completed and the final app code was delivered unfinished. I hired Smartphone Software Inc. under the assumption that they were a respected and experienced team. In the end, their developers were not able to share a simple photo in even regular resolution, every export was blurry and low res.

The project management team's english skills were sub-par and almost unable to work around. Timelines were pushed because the language gap was so large. Many bugs and mistakes were duplicated multiple times due to not understanding basic english (I eventually had to resort to sending highlighted screenshots and videos illustrating the bugs in the application).

After clearly admitting that they did not have the technical skills necessary to export a photo in regular resolution (the entire purpose of any photo app) they required me to pay them the final milestone to get the code. Being 3 months late I paid just to get it to a different development company to finish the job correctly.

I requested a refund for the last incomplete milestone via elance Dispute service but they are now unable to issue a refund to me because Smartphone Software Inc.'s profile is inactive.

I have tried to make contact with Smart Phone Software Inc through their Twitter account, Facebook page, company email, CEO email, phone number, Elance message board, Linkedin, Skype, and directly through the web form on their site with ZERO ANSWERS. It was been weeks trying to reach them to request a refund directly with no avail.

I looked up their office and saw a Columbus Ohio address listed. After not being able to reach them I called the office buildings management company and was told that Smart Phone Software Inc. just rents a "virtual office". This means its like a PO Box they can list as a US address and have mail shipped to.

I never thought I would have this kind of experience through elance, or with a company like theirs. I never thought in a million years I would need to dig into the companies history and find a bunch of shady things, I trusted Elance to provide reputable vendors. My best guess is that this was one single guy who is fronting as a large company and then outsourcing all the work to India (which is exactly where my development team was located- Jaipur India to be exact).

I would think twice about working with this company- I wish I had checked references of several of their clients before hiring them. Look at the first feedback above, its from Smartphone Software Inc in Jaipur India!

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