More about Spring Mall Auto Body
Cherner Collision Centers, has been providing the Washington Metropolitan Area, (Virginia, D.C. and Maryland) with the quality workmanship, professional, friendly service you would expect from a company who has been in business for over 70 years. You dont stay in business that long without being innovative and smart by realizing the customer is our one and only concern. We realize the whole repair process must be quick, the highest quality, easy and hassle free for our customer.
We carry this out by partnering with the #1 Automotive Paint Company, DuPont, by having the most qualified, professional technicians (I-Car Gold Certified, Ase Certified, Aaa, Automotive Service Excellence) and the most accommodating, friendly support staff in the business. Our Lean Process approach to our business allows us to continue to refine our repair process so we can be as efficient as possible. An example of this process has been our changing to the DuPont Waterborne paint process. Not only will this give a better overall paint job, it takes less time and is environmentally friendly.
All of our efforts to continue to set the standards for our industry have not gone unnoticed by our customers. We have a Customer Service Index Rating of 97%+. Our customers have helped us attain this high rating by constantly giving us their feedback, which we take very seriously.
Our Service Vision to Our Customers
to Help Our Customers Through A Difficult And Inconvenient Time By Taking Care Of Everything For Them As We Would For Our Own Family.
This is why the major insurance companies have given us the opportunity to be a part of their Direct Repair Programs. Because of the stringent requirements the insurance companies expect from their Drp facilities, only the best facilities retain these honors.
We have 6 locations to serve you:
Spring Mall Auto Body
Action Auto Body of Alexandria
Action Auto Body of Forestville
Cherner Collision Center of Tyson's
Cherner Collision Center of DC
Cherner Collision Center of Rockville
We do accept all insurance companies claims.