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Nov 13, 2009

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Toyota Camry

2006 toyota camry paint problems.

We have contacted Toyota Senior Executives directly on this issue as well as executives at GM, Chrysler and Ford. We have enjoyed success at holding the automaker accountable in Small Claims Court. In our opinion, the automaker is not reviewing their own data and holding their paint supplier accountable.  (Nov 4, 2010 | post #339)


Problem Solvers: SUV Paint Job Not 'Built Ford Tough'

CBS 5 (San Francisco, CA) ran a similar newscast in June 2008 documenting failures with Ford's paint. Ford publicly stated in response to TSB 04-25-1 (and the updated one issued in 2006 TSB 06-25-15) that the TSB does not pertain to the original paint application, rather to repairs. Additionally, Ford stated that many factors may result in paint failing such as pollution, salt air, exposure to sunlight, etc. There exists another TSB associated with the Expedition and Navigator. TSB 07-2-9 titled: Paint Bubbles around Liftgate Trim. This TSB states that paint bubbles and blisters are created from the trim part of the liftgate that is moving (rubbing) on the paint. This results in paint bubbles and blisters. We are of the opinion that Ford has an incorrect assessment of why paint failures are occuring. Examining the current video, the blisters formed on the tailgate are indicative of corrosion formed by contaminants. Additionally, if similar blisters were formed on the hood, this is also indicative of corrosion formed by contaminants. Every modern automotive facility uses a Pretreatment Process prior to vehicles being painted. This process is designed to remove contaminants, clean the vehicle, provide initial corrosion protection and paint adhesion. It is our professional opinion that iron contaminants were not removed at this stage on vehicles experiencing the type of blisters displayed on this video. Control process sheets (documentation) exists in the facilities. It all comes down to reviewing objective criteria (data) which exists as part of the automaker's quality control plan. On a separate note, the paint durability criteria (individual paint thickness measurements) should be reviewed on this vehicle. If any of the individual layers of each of the 4 coatings (e-coat, prime, base and clear) were not applied at the proper thickness (specification), the finish would be compromised in terms of durability protection. The public interest would best be served by a "Truth in Finish Disclosure" with the purchase of any new or used vehicle.  (Oct 21, 2010 | post #12)


Problem Solvers: SUV Paint Job Not 'Built Ford Tough'

We have been in contact with the media, government authorities, etc. on this issue. We are not allowed to offer legal advice since we are not a law firm. However, we have been in contact with many Ford owners who have successfully received satisfaction through the Small Claims Court Process. Ford Motor Company is aware of this issue. We have contacted their Board of Directors and Senior Quality and Paint Management. Many of whom we known personally. They have the same data that we have. All they have to do is review their own electronic databases. Millions of defective vehicles (by their own standards) were released to auto dealers and consumers due to the new business practices impelemented known as "Single Sourcing" and Cost Per Unit.  (Oct 20, 2010 | post #9)

Nissan Sentra

Paint peeling 2008 Sentra

Automotive painting is a science. A typical finish consists of four layers: 1) electrocoat - provides corrosion protection 2) primer - protects electrocoat, stone chip resistance, adhesion between basecoat and elctrocoat 3) basecoat - provides color to the vehicle 4) clearcoat - sunlight protection, scratch resistance, gloss and appearance properties Film thickness is a criteria used by the auto industry to ensure durability. Each of the 4 layers must be at the proper film thickness specification. If any of the individual layers is below specification. The vehicle would be considered a factory paint defect. A visible manifestation of low film thickness is paint peeling, body rusting and stone chipping. Since the mid 1990s the auto industry while retaining ownership of the paint facilities have outsourced the process and quality responsibilities to multiple paint suppliers. Outsourcing in this application is defined as a process in which a company assigns its in-house operations to a third party. Specifics on automotive paint suppliers roles within the facilities may be found in textbooks published both in Europe and America. The most recent textbook being released in 2008. The paint suppliers actively market and advertise their outsourcing expertise with terms such as "Cost Per Unit" or "Pay As Painted" supplier programs. Outsourcing [Cost Per Unit] programs are common throughout Europe and America within the auto industry. Not all vehicle flaws are associated with the paint itself, vehicle design and weathering will impact the vehicle's finish. It is our opinion that the automaker, auto dealer and consumer should not receive a vehicle painted below the automaker's film thickness specifications of any of the four layers that comprise a vehicle's finish. We have analyzed the film thickness data of over 11,000 vehicles and have found that the measurements are below the automakers' specifications. Low film thickness will cause paint failures. Investigation summarized in press releases: Billions Discovered for Recovery by Automakers http://www.mmdnews stry-6716.html and New Books Reveal Vehicle Paint Quality Flaws Associated with Outsourcing http://www.mmdnews aint-quality-6280. html A quick internet search for the following: Toyota Paint Problems, Toyota Paint Peeling Ford Paint Problems, Ford Paint Peeling GM Paint Problems, GM Paint Peeling Chrysler Paint Problems, Chrysler Paint Peeling Honda Paint Problems, Honda Paint Peeling Nissan Paint Problems, Nissan Paint Peeling will return results back in the millions. Public Interest best served by a "Truth in Finish Disclosure" with the purchase of any vehicle. The automakers trust their suppliers. They should receive a finish painted to their specifications....  (Feb 28, 2010 | post #2)