Send a Message
to TNGunCountry

Comments

5

Joined

Jan 12, 2013

TNGunCountry Profile

Forums Owned

Recent Posts

Clarksville, TN

Review: Tennessee Gun Country

I ahve never, and I will never, tell a person that fails their background check (BGC) that I will let them know why they failed. What I will tell them is that overturns USUALLY take 5 - 10 days. I am as discreet as I can be whn I do tell a customer that they failed their BGC. I ALWAYS let them know that they can fill out an appeal form and that I will gladly fax it to TBI for them. Yes, if you fail your BGC, you cannot buy ammo. That is a federal law. Even if you are trying to purchase a handgun and fail, you cannot legally purchase rifle ammo. I will not risk losing my license to make a couple of bucks by selling you ammo. I will try my best to be discreet about this oo. Unfortunately some people make a scene about failing. They asure me that they have never been in any kind of trouble. They have never been arrested by the police. I try to help them figure out why they might have failed and give them info on how they MIGHT be able to fix the problem. We had over 100 people fail their BGC last year. About half were mistakes on behalf of the TBI or the person thought that what had happened in the past was expunged from their records. I understand that this happens. the other half were legitimate denials. People who have felony convictions. People who have been arrested for anything from domestic violence to assault. People with outstanding traffic citations will get denied and usually the police will show up to take them away. If you have any outstanding warrents they will come to get you too. And I mean get you in my store. The bottom line is that I will help you IF I can to get your BGC overturned. I will not bend any rules to do this. And the bottom line is that if you have a problem with me or any of my staff then ceom in and tell me. Don't post on the web what you are afraid to tell me to my face.  (Jan 28, 2013 | post #34)

Clarksville, TN

Review: Tennessee Gun Country

I own Tennessee Gun Country and I would like to address some of the comments that have been made here. First of all, we try to have good customer service. If we fail to greet you when you walk in the door it might be that we are with another customer and didn’t see you come in. If I look like I am on the computer and don’t see you it is probably because I am trying my best to find guns and ammo to stock my shelves with. Now ask yourself this…how many times have I greeted you when you walked in and you just ignored me? It happens to me all day, every day. If I don’t know something about the gun that you are interested in I will tell you that. I am not going to make something up to get a sale. I have never shot 95% of the guns in my store. I personally don’t own a firearm in 40 S&W caliber so I won’t know how one shoots. I also won’t give you my opinion on a firearm or recommend that you buy this one or that one because I don’t want you to buy something based on what I think. If you get it home and you don’t like it then it is all my fault. How dare I talk you into buying that gun when I should have known that you wouldn’t like it. When I recommend that you go to a gun smith at Guns and Leather in Greenbrier, I am doing so knowing that he offers very good service at good prices. I am not a gun smith. I personally don’t know any that are local that I can recommend. I do know some that I won’t recommend because their work is not satisfactory to me. Again, how dare I recommend someone who will ruin your firearm that needs to be repaired. The person that talked about his background check taking to long? It didn’t take too long. He was denied. And yes, I sold the Mosin Nagant rifle that he had wanted. I cannot afford to hold the firearms when a person gets denied because 95% of the time they never get their background check overturned. If I were to hold the firearms then I would have to hold them for 30 days, or until the overturn came back because that is how long the background check is good for. In the year 2012 we had over 100 people fail their background check. That means that I have over 1oo guns on hold waiting to see if they might get overturned. That is bad business. What I find really interesting about all of these posts is that when someone says something positive about Tennessee Gun Country they get bashed. The people that come into my store every day and have a great experience and save money won’t post anything about it. They know that we bust our butts to help our customers. We offer discounts to military, law enforcement, fire fighters, EMTSs etc. Do we have to? No, it is just our way of saying thank you for serving. We give them a 10% discount, which is more than any of the other gun stores in the area do.  (Jan 13, 2013 | post #21)

Clarksville, TN

Review: Tennessee Gun Country

Here is a quote from an email that I got last night. “Too bad your customer service sucks so bad no one can buy anything there. Go away Tn Gun country”. If you would have read this on this web site you would have thought that they had gotten horrible service from us. What actually happened was the person failed their background check and we wouldn’t sell them a firearm. They also lied to us about where they lived. Their I.D. had one address on it and they put another address on the form. They were also acting as if they had something to hide when we asked them for some of their information. I WILL NOT sell someone a firearm that does not pass their background check, and I will not sell someone a firearm that I feel uncomfortable with. I have the right to refuse service to people and I do that when I feel that they are illegally attempting to buy a firearm. I will give you an example of this. A couple came into my store to buy an inexpensive firearm. Based on they way that they were acting I felt that they were attempting to do a straw purchase. I told them that I would not sell them a firearm and to have a nice day. I called all of the local gun stores in the area and told them what had happened and described what the couple were wearing and what they were driving. The next day I found out that one of the stores did in fact sell them a gun and that it was used in a crime that same night. I will continue to sell firearms to people that have the right to own them, but not to people that don’t. In closing, if I hurt your feelings when I ask you to go outside and knock all of the mud and dirt off of your boots after you have tracked it all over my carpet, or I ask you not to open the boxes of ammo because the boxes get torn and the ammo gets fingerprints all over it (even though we have signs posted that tell you this), or I ask that you pull up your pants because we don’t allow sagging in our store, or to please take your spit bottle outside because we don’t allow tobacco products in the store it is because I don’t want to see your underwear and I don’t want to have to clean up your mud and I don’t want to have to clean up your spit that you spilled on my floor and I don’t want to have to tape up an ammo box and mark the price down so that it will sell. There are signs clearly posted in my store that have these rules, yet some people choose not to follow them. When they choose not to then I ask them comply and they get their feelings hurt and they bash us on web sites. I will do what I can to make you happy and to save you money. I will not kiss your butt though. What I will do is talk to you about why you feel like your visit here was bad and I will try to fix any problems in this store. But again, I will not kiss your butt in order to make a sale. I shouldn’t have to.  (Jan 13, 2013 | post #20)

Clarksville, TN

Review: Tennessee Gun Country

I own Tennessee Gun Country and I would like to address some of the comments that have been made here. Some of you will immediately ignore this post. Some of you will read most of it. And some will read all of it. I have read all of yours so please read mine. If you feel the need to continue to bash me and my store then that is your right. I will use what you have posted above to help me and my staff do a better job so don't feel as if I am ignoring you. Also, I am limited to a certain amount of characters on this post so it will be deon in 2 or 3. First of all, we try to have good customer service. If we fail to greet you when you walk in the door it might be that we are with another customer and didn’t see you come in. If I look like I am on the computer and don’t see you it is probably because I am trying my best to find guns and ammo to stock my shelves with. Now ask yourself this…how many times have I greeted you when you walked in and you just ignored me? It happens to me all day, every day. And with the recent events our store has been extremely busy and we don't have the time that we would like to spend with each customer. If I don’t know something about the gun that you are interested in I will tell you that. I am not going to make something up to get a sale. I have never shot 95% of the guns in my store. I personally don’t own a firearm in 40 S&W caliber so I won’t know how one shoots. I also won’t give you my opinion on a firearm or recommend that you buy this one or that one because I don’t want you to buy something based on what I think. If you get it home and you don’t like it then it is all my fault. How dare I talk you into buying that gun when I should have known that you wouldn’t like it. When I recommend that you go to a gun smith at Guns and Leather in Greenbrier, I am doing so knowing that he offers very good service at good prices. I am not a gun smith. I personally don’t know any that are local that I can recommend. I do know some that I won’t recommend because their work is not satisfactory to me. Again, how dare I recommend someone who will ruin your firearm that needs to be repaired. The person that talked about his background check taking to long? It didn’t take too long. He was denied. And yes, I sold the Mosin Nagant rifle that he had wanted. I cannot afford to hold the firearms when a person gets denied because 95% of the time they never get their background check overturned. If I were to hold the firearms then I would have to hold them for 30 days, or until the overturn came back because that is how long the background check is good for. In the year 2012 we had over 100 people fail their background check. That means that I have over 1oo guns on hold waiting to see if they might get overturned. That is bad business. What I find really interesting about all of these posts is that when someone says something positive about Tennessee Gun Country they get bashed. The people that come into my store every day and have a great experience and save money won’t post anything about it. They know that we bust our butts to help our customers. We offer discounts to military, law enforcement, fire fighters, EMTSs etc. Do we have to? No, it is just our way of saying thank you for serving. We give them a 10% discount, which is more than any of the other gun stores in the area do.  (Jan 13, 2013 | post #19)