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Aug 12, 2011

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Fort Myers, FL

Review: Solar Illuminations

Thank you for your kind comments and we hope to provide our products to you again in the future. Regards, Solar Illuminations  (Dec 29, 2011 | post #10)

Fort Myers, FL

Review: Solar Illuminations

Thank you for your kind comments and we hope to provide our products to you again in the future. Regards, Solar Illuminations  (Dec 29, 2011 | post #9)

Fort Myers, FL

Review: Solar Illuminations

Thank you for your kind comments and we hope to provide our products to you again in the future. Regards, Solar Illuminations  (Dec 29, 2011 | post #8)

Fort Myers, FL

Review: Solar Illuminations

Solar Illuminations is a reputable e-commerce retailer of solar lighting. We offer a one year warranty on all the products we sell and free lifetime technical support. We also offer a no hassle returns policy. We accept back any product that has a genuine defect and we offer a free repair or replacement under the terms of the warranty. That applies to all customers no matter where they are in the world. Unfortunately the anonymous writer of this review has not contacted us for support and instead chose to write a negative review instead. We find that over 80% of solar light problems are simply user error, location issues or weather conditions. These can include bad installations, lack of sunshine and such like. Such matters do not define the product as being defective and are usually simply fixes. If a customer fails to contact us we are unable to advise on how to remedy a problem which is usually handled with a simple phone call and applies to any electronic item you purchase, solar or otherwise.  (Dec 29, 2011 | post #7)

Fort Myers, FL

Review: Solar Illuminations

Solar Illuminations is a major, reputable US based retailer of solar lighting and complies with all US Law. We ship orders to customers all over the world every day. We offer a one year warranty on all the products we sell and free lifetime technical support. We also offer a no hassle returns policy. We accept back any product that has a genuine defect and we offer a free repair or replacement under the terms of the warranty. That applies to all customers no matter where they are in the world. Unfortunately the anonymous writer of this review either refused to comply with the terms or demanded something that was no possible. Naturally, UK and Irish Law are irrelevant to a US based company.  (Dec 29, 2011 | post #6)