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Jan 4, 2013

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Puyallup, WA

Review: Hornbeck's Auto Repair

I would not recommend Hornbeck's Auto. The owner (Tony) did not communicate with us regarding our vehicle, kept it for nearly 3 weeks, did not return numerous phone calls, did not discuss what he did in terms of diagnostic's and repair's, and most importantly DID NOT fix the problem. Our vehicle runs worse now than when we took it in. We are back to square one only now we will need to get our vehicle towed to another shop. We went to Hornbeck's based on a "recommendati on", however we should have done more research. Very low score!  (Jan 4, 2013 | post #35)