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Aug 23, 2012

haulinthemail Profile

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Nashville, TN

Tennessee spine and nerve institute

Im so happy that you found success with them. Unfortunately I have lost any and all faith and them and cancelled my appointment for monday. After all, any company that would allow their receptionist to speak to their patients the way Jason did/does me isnt very concerned or professional. He hung up on me numerous times, insulted me personally and when I reported him to his supervisor nothing was done. If he answers the phone I hang up and call back until some one else answers. The last time I was unable to get around him and told him that Icouldnt deal with him and I needed to speak with someone else. I said to him "I cant believe that you still even have a job there after the way you treated me." His smart ass reply was "yeah I do. And probably make more money than you!" Wow thats professionalism at its best I guess. I told him "I laugh at the thought!" and he promptly hung up on me AGAIN. Not worth the stress. Im stressed enough being in constant pain without being antagonized by their incompetent receptionist.  (Feb 1, 2013 | post #25)

Calhoun, GA

boy

?  (Dec 28, 2012 | post #3)

Nashville, TN

Tennessee spine and nerve institute

DO NOT patronize this business. I drive from Kentucky to their office (1 1/2hr) seeking healing from 12 yrs of debilitating back pain and rarely see a doctor. The "nurses" and most of the staff are so indifferent to your needs that its a joke. Their "receptionist " Jason, that makes the phone appointments is consistently a rude asshole that has hung up on me multiple times and tries to scold you for your health issues. I made the statement to jason that i couldnt believe he still had a job after the way he treated me and once again he had to come back with a unnecessary comment " yes i still work here and probably make more money than you." WTH?!?? If that isnt the most unprofessional statement to make then i dont know what is. Afterall im simply reaching out for help and this jerkass has a powertrip over appointments. I could go on and on about the bad experiences i have had with MOST of the staff but dont hav that much time to waste. My sincere advice is to plz seek treatment elsewhere, you truly truly deserve better. I wish they would allow me to do one of those commercials for them. DONT GO!  (Dec 28, 2012 | post #23)

Nashville, TN

Tennessee spine and nerve institute

Wow! How arrogant of you to assume people are drug seekers. Yea right, im going to drive 1 1/2 hrs for drugs when you can get them on the street ANYWHERE ANYTIME. No wonder you like it there. You have adopted the same ignorant mentality as the so called doctors in that sorry facility. Its really a burden for those of us who want nothing more than to be healed but cant be according to these doctors. Ill trade heal for pill any day.  (Dec 28, 2012 | post #22)