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Sep 18, 2012

2620MadisonMS Profile

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Lowes Companies

Missed Inventory .....Again.

Of course its all the dept managers fault but we missed inventory again. I would think this would be the beginning of the end for store manager and it couldnt happen to a better guy. He has been so caught up in the mylowes competition with other stores he forgot to work on inventory.  (Dec 29, 2012 | post #1)

Lowes Companies

My Lowes Crazed Store Manager off this weekend

Lowes is headed down the wrong path and if you say it cant happen see circuit city. One of the best retailers in the country and just a few years later in bankruptcy. One it down falls was cutting store salaries and commissions which led to new employees which were not as knowledgeable or helpful and the ones that stayed were mad. Then they didnt have enought product. If a customer comes in and we dont have it you better make sure your competitor doesnt also because that is where they will go. I have many customers tell me when I am out of something that they will just go across the interstate to depot. Read circuit city history and you seen lowes.  (Nov 4, 2012 | post #12)

Lowes Companies

My Lowes Crazed Store Manager off this weekend

Its been a pretty good weekend the sm is off so we dont have to be harrassed about how many my lowes we have gotten every fifteen minutes. Last weekend he would speed walk the store and about every 20 minutes ask how many my lowes we had gotten. Sales, customer service forget it. he is evidently competing withe the other store on my lowes and its all he cares about. Well that and if you are standing around for 1 second. he he didnt speed walk he sent his mini me from paint to ask. When we get a my lowes we must write it down and take it to the manager or asm immediately. The yesterday meeting we are bitched at about call buzzers and cant figure it out.No employees and what employees are there are working multi depts, getting cards, code 3's,code 50's and chasing customers for my lowes. No time for call buzzers.  (Oct 28, 2012 | post #1)

Lowes Companies

Cutting A Thousand Work Hrs.

Yep I print my schedule also. It is for that reason and also sometimes I look up my schedule an I am on but when other in dept look at the dept schudule I do not show. I want to ask someone at my store why this happens but they would have no clue.They cannot even figure out how to approve vacations.  (Oct 16, 2012 | post #47)

Lowes Companies

Cutting A Thousand Work Hrs.

How much are/did they spending on that waste called Northlake.  (Oct 10, 2012 | post #5)

Lowes Companies

Write Ups

yep, my thoughts are that especiaaly in difficult times you show appreciation of employees you get more effort out of them. Appreciation goes along way in making employees desire to do a better job which helps reduce cost. My management is so ill trained that they could not figure this out. They spend the day trying to jump someone for doing something wrong and do not use it as a teaching opportunity but instead they want to thump their chest and write you up which brings down moral and productivity thus dragging the numbers down.  (Oct 8, 2012 | post #7)

Lowes Companies

Moving Department Managers

its happened at our store a few times. The favorites get to pick their depts and the others get assigned.  (Oct 8, 2012 | post #4)

Lowes Companies

Write Ups

do you think write ups are a EFFECTIVE Management tool?  (Oct 7, 2012 | post #1)

Lowes Companies

Missing I-Phones

Unfortunitely the GPS(if any) will not work if someone waits until battery is dead to track it. The next problem with our process is that Lowes Employee A checks it out but leaves at 4 and gives it to Lowes Employee B in his dept or even worse emplyee c in another dept so the only one signed for it is the poor person who checked it out. It his word against B or C that they had it. Go LEF  (Oct 7, 2012 | post #8)

Lowes Companies

Retail items look like salvage?

Yep I helped push in some beautiful lawn equipment on wednesday night. Cant imagine why customers arnt falling all over themselves to buy used damaged equipment at 20% off. Go Lowes of The Future.  (Oct 6, 2012 | post #8)

Lowes Companies

Missing I-Phones

We are now missing 3 or 4 IPhones. They initially left them at customer service but lost one pretty quickly so they moved them to cash office where the opener would have to pick it up and the closer would drop it in the money drop at closing but since have lost two or three more. I work for dumb and dumber.  (Oct 6, 2012 | post #1)

Lowes Companies

Retail items look like salvage?

Yep we are a junk store too. Cant mark down more than 10% of some items that are scratch and dent and if its a display for get about it. Heres to the future of lowes  (Oct 4, 2012 | post #3)

Lowes Companies

under staffed ???????

Freedom of ideas and expresssion of these ideas is usually not liked or tolerated by corporations. Whether you use connection or ethics point and use your real name and location be prepared to be targeted as DMxMD said appliance specialist were. No corporation likes hearing that you dont like his or disagree with that. I can promise the higher you go up the chain the more brown nosers you get because that is the way that it works. Your SM is in the brown nose chain and most like hates anybody that disagrees with corp so they will eventially get rid of you.  (Oct 2, 2012 | post #40)

Lowes Companies

under staffed ???????

frankly selling instore is different than what I believe is real salemanship. Real salesmanship is when you go out and find customers to sell. I do not know anyone who happened to be in Lowes buying a paintbrush who was sold into a washer dryer. People come in looking for the appliance and yes the specialists may lead them in one direction or another but the people came into buy one. Sales specialist will have to go away it cost too much to keep them unless they are performing so next will be quotas. Make it you keep your job but dont and welcome to outside garden.  (Oct 1, 2012 | post #25)

Lowes Companies

MyLowe's Cards

My manager has a hard on about my lowes card. He has placed a pail at every desk and when you get a my lowes you have to rip off the last section of the flyer, sign it and put it the the pail. I think it has some value to some people but he thinks everyone will get one. It it had a loyalty program tied to it ie discounts it would move quicker. I am sure he gets brownie points but lowes gets customer shopping info and email accounts. Since they believe that they are going to be the second calling of amazon they need this info.  (Oct 1, 2012 | post #29)