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#1
Mar 10, 2011
 
I find it very challenging for the people of ecuador to receive packages from their relatives in other countries. It is bad enough that it cost so much too send a 10 pound package at $58.00, but when it gets to ecuador the real theives come out. I recently sent a package for $58.00 and when it got to ecuador my family was told they had to give the person $100.00 to get the package or well you know the rest because if they dont pay then the post office will take the contents of the package for themselves. in other words steal it. i have seen this done a few times and can't stand stealing from someone who dont have anything and when a family member sends them something they are forced to pay an outragous price for it. i would like to see someone do something about this.
NWG

Kent, WA

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#2
Mar 12, 2011
 
The mail system is basically non-existent. You must use DHL, UPS or FED-EX if you want your package to arrive to it's destination safely. The alternative is to send the package with someone you know, who is traveling to Ecuador. Do not rely
on the mail system.

Since: Jan 10

Ecuador

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#3
Mar 13, 2011
 
I have used Correos now for almost two years and have had no issues with them. I have bigger issues with customs, as they open each package and determine what import fees you will pay plus 12% IVA.

I do not know what was sent in your package, but for someone to ask for $100 might indicate you had something of value.

DHL, FED-EX are good ideas, but UPS does only over night....(ha,ha,ha), and a 10 pound package will cost a huge amount of money....a minimum of $200. I used UPS and I could not get my package for 6 months due to the fact that customs lost my package!

While Correos is better than it was, it still has a long way to go, and they primarily deliver only in the cities.

Since: Jan 10

Ecuador

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#4
Mar 17, 2011
 
latino_gringo wrote:
I have used Correos now for almost two years and have had no issues with them. I have bigger issues with customs, as they open each package and determine what import fees you will pay plus 12% IVA.
I do not know what was sent in your package, but for someone to ask for $100 might indicate you had something of value.
DHL, FED-EX are good ideas, but UPS does only over night....(ha,ha,ha), and a 10 pound package will cost a huge amount of money....a minimum of $200. I used UPS and I could not get my package for 6 months due to the fact that customs lost my package!
While Correos is better than it was, it still has a long way to go, and they primarily deliver only in the cities.
Correction, a 10 Ib package via UPS would be at least $400 and not $200 as I previously indicated. Sorry about that!
gino

Land O Lakes, FL

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#5
Mar 20, 2011
 
we send packages to ec all the time they always get thro
dont knowe what u r talking about
Lori

Noelville, Canada

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#6
Apr 22, 2011
 
I am trying to get some information re: Ibarra, Ecuador. What's the best way to mail a box?
First off, My husband and I would like to visit when he retires in a few years. We sponsor a child in Ibarra and would like to meet her one day. For now, I would like to know HOW to mail boxes to Ibarra, Ecuador.(north of Quito) I would like to mail some things to her and her school. I keep hearing that is it expensive and that the package may not get there....is this true?
I have tried searching for the address of her school and am unable to find anything. I know not everyone has a phone, but is there an address book for Ibarra? If I mail it to the Post Office in Ibarra, will they delivery it? Thanks for your time... Lori
address2lori@hotmail.com

Since: Jan 10

Guayaquil, Ecuador

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#7
Apr 22, 2011
 
Lori wrote:
I am trying to get some information re: Ibarra, Ecuador. What's the best way to mail a box?
First off, My husband and I would like to visit when he retires in a few years. We sponsor a child in Ibarra and would like to meet her one day. For now, I would like to know HOW to mail boxes to Ibarra, Ecuador.(north of Quito) I would like to mail some things to her and her school. I keep hearing that is it expensive and that the package may not get there....is this true?
I have tried searching for the address of her school and am unable to find anything. I know not everyone has a phone, but is there an address book for Ibarra? If I mail it to the Post Office in Ibarra, will they delivery it? Thanks for your time... Lori
address2lori@hotmail.com
The post office,(Correos here), has only a few offices. It will be most important for you to have a correct address for the school. Can you get the address from the child your sponsoring? The sponsoring organization must have some address. I would check with them.

I do not know about Canada, but shipping from the USA is expensive to Ecuador. Priority Mail or Express mail is the best way to go. If you have EMS in Canada, I would recommend using them.

You have to keep the package small in size, and weigh less that 8 pounds for the best service from Correos here. Small packages and letters can be delivered by the post office here, and they will charge the receiver $5.00. If shipped EMS or similar, they will not charge you the $5.00.

Customs opens every package, as they feel people hide what they are declaring and put a low value on the items in the package. Make sure you have invoices for any items purchased. If you do not, customs will look online for any item to declare its value. In addition to a customs fee. you will be the IVA 12% tax as well on any items customs deems taxable.

A 4 pound package sent by EMS will might cost you $50 and up to send.

Since Ibarra might be close to Quito, that would be the city to send your package to, but do not know.(If you don't have a proper name, street address, etc., your package will never get to her or the school.)
Lori

Noelville, Canada

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#8
Apr 23, 2011
 
The sponsoring organization wants everything to go through them...I have been unable to get an address of the school from them.
We can only send paper items...in a 9 x 12 envelope. That's it!

It's just that I have so many kids clothes and shoes I wish I could send to the school..
It sounds like I am better off to just send money.
Thank you for taking the time to answer.
Lori

Since: Jan 10

Ecuador

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#9
Apr 23, 2011
 
Lori wrote:
The sponsoring organization wants everything to go through them...I have been unable to get an address of the school from them.
We can only send paper items...in a 9 x 12 envelope. That's it!
It's just that I have so many kids clothes and shoes I wish I could send to the school..
It sounds like I am better off to just send money.
Thank you for taking the time to answer.
Lori
I am glad I could be of some help. If the sponoring organization can't give you the schools address, why not send the papers in the 9 x 12 envelope to them and let them forward them for you? Seems to not make any sense to me why no one at the sponsoring organization can't help you. Seems very odd to me.

If your going to send money, I would not do cash. Your only options would be to get a bank account at the bank here to make a direct wire transfer, or you could do Western Union, but my experience with them is they are reliable one day, and unreliable the next. You would have to setup an account with them also, and have an authorized person here to pick up the funds....might be messy for you.

Good luck in getting done what you need to do for your sponsored child.
Lori

Noelville, Canada

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#10
Apr 24, 2011
 
Thanks. Sounds like I have a lot to learn.
Didn't know it was so complicated.

Since: Jan 10

Ecuador

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#11
Apr 25, 2011
 
Lori wrote:
Thanks. Sounds like I have a lot to learn.
Didn't know it was so complicated.
Well, the mail service isn't complicated, just that it isn't like Canada or the US. Their are no mail boxes on the streets and no post office in every town or city. In fact anyones electric bills, water bills, cell phone bill, are hand delivered and you pay a small fee each month to get your bills. No bills are every 'mailed'!

Your organization isn't helpful either. I would think they would LOVE to have you send them clothing and shoes to your sponsored child here in Ecuador. But, since I don;t know the organization, I can not help you. Did you try contacting them by phone or letter?

Sorry I can not be more help. Maybe they have personnel that travel to Ecuador and could bring the clothing and shoes you have? Just a thought!
dean

Ecuador

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#12
May 10, 2011
 
Lori wrote:
Thanks. Sounds like I have a lot to learn.
Didn't know it was so complicated.
Lori, I have lived in Esmeraldas for 10 years now. We have a central post office here and I've never had a problem receiving packages from Europe or the U.S. Ibarra should also have a central post office as it isn't a small community. Latino- Gringo is correct about sending smaller,lighter boxes as a 15 or 20 pound box could cost easily over a 100 dollars once customs inspects it. AS for your sponsored child, I uncovered some fraud from one agency based in Colorado that does child sponsoring. The sponsor was also required to sent everything through the agency, but these children didn't receive anything. I'm sorry I don't remember the agencies name but they sure sent someone down here quickly when I reported their scam. Good luck.
YARDY

Santa Clara, CA

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#13
Jul 1, 2011
 
hey any one how do's it work when sending a package from ecaudor to canada. do custom open them too.. it like they do any thing to take money off vister there?

Since: Jan 10

Guayaquil, Ecuador

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#14
Jul 2, 2011
 
YARDY wrote:
hey any one how do's it work when sending a package from ecaudor to canada. do custom open them too.. it like they do any thing to take money off vister there?
I think Canada as well as the USA use xray to view contents, and if the contents is suspicious then they would open it. Not sure though. Canada and the USA go with honesty first, rather than, suspecting that the customs declaration is fake, and a more expensive item is inside.

I usually have no issues with receiving packages in La Joya, but two packages were opened by customs, and items were stolen from them.

Again, on packages, to avoid paying customs, or a small amount to them the package needs to 8" x 8" x depth...sorry don't remember the depth. Will post again when I know it.

Since: Jul 11

Mount Morris, MI

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#15
Jul 3, 2011
 
hey thank u are very active there.. am a single 35yr male coming there for holiday may spend three month i do some sale on ebay so am in to art&crafts may jus get some there too keep the business going when am there so the correo there would play a big part. which u think is the best city for me to enjoy my holiday do lil art buying may rent a house or appartment ??
nyfinest

Richmond, VA

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#16
Jan 11, 2012
 
Hey..All of you guys are great, cause I actually learn from all of you.. I want to send a package to Manta-Ecuador from Virginia, just a small package, I have a son over there and want to send him a phone and a psp, but after reading that some packages get lost, or that costums are thiefs and also that my family has to pay over there... what should I do.. Thank you

Since: Jan 10

Guayaquil, Ecuador

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#17
Jan 13, 2012
 
You can send your son anything you want, but be advised of the following:

1. Send a package that has a tracking number.
2. Include invoices, as customs will look online to see what the cellphone actually costs and could charge your son an extra fee to get his package. Several cellphones here are almost twice as much as they cost in the USA.
3. In my experience, International Priority Mail works the best. But remember that there will be a customs fee and/or a delivery fee,($5.00).
4. I have had many packages delivered here from the US. One was never received, and one had some things stolen out of it, but in general, I have received everything that has been sent to me.
5. Priority Mail is supposed to take 7 to 10 days, but expect the package to take longer to get to your son. Several packages have taken 30 days for me to receive.
6. The post office here is not like in the US. There is no free home delivery. Depending on the size of the package your son will have to go to the post office to collect it. If there are customs fees, he will have to pay for them BEFORE he can collect the package. Banks either have a small window at the post office or he will have to go to the nearest bank.
7. Keep the package 8x8x8 or so and under 8 pounds and it will go smooth for the delivery.
8. Remember that customs opens EVERY package. Customs suspects your hiding something in the package or giving the wrong value!

Anything you send in a package will have some fee to be paid. The minimum is under $2.00 which supposedly goes to help the poor children in Ecuador.

Hope this helps!
Mike

Grayson, GA

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#18
Jan 29, 2012
 
Latino Gringo - great post. Could I get your advice?

I was planning to send a few used cellphones to some friends in Guayaquil. The phones will cost me about $20 each on eBay. The phones are made by Pantech - not available in Ecuador. They work very well on Claro...I use one when traveling to Ecuador.

Assuming I send the eBay receipts with the phones, any idea how much my friend will be charged by customs? I plan to send via USPS Int'l Priotity Mail SMALL FLAT RATE BOX. Total weight would be, maybe, 16 oz.

Thanks,

Mike

Since: Jan 10

Guayaquil, Ecuador

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#19
Jan 29, 2012
 
Mike wrote:
Latino Gringo - great post. Could I get your advice?
I was planning to send a few used cellphones to some friends in Guayaquil. The phones will cost me about $20 each on eBay. The phones are made by Pantech - not available in Ecuador. They work very well on Claro...I use one when traveling to Ecuador.
Assuming I send the eBay receipts with the phones, any idea how much my friend will be charged by customs? I plan to send via USPS Int'l Priotity Mail SMALL FLAT RATE BOX. Total weight would be, maybe, 16 oz.
Thanks,
Mike
Mike, I set you a private message. Also keep in mind that customs opens ALL packages.
christianlady

Decatur, GA

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#20
Aug 4, 2012
 
Thanks for this post, it is the best of all because I just sent 2 packages to Quito,Ecuador by way of USPS and as I have tracked them only one is saying that it is in customs. Both are under the 8lbs weight. I didn't know that the receiver would have to pay to receive the package. I will be contacting USPS for help towards finding out if the packages have been delivered.

Again, thanks for this information

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