BBB Better Business Bureau

BBB Better Business Bureau

Posted in the BBB Forum

bbb ratings

Dallas, TX

#1 Nov 5, 2010
You should know what the BBB rating are and what an accredited business is:

If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints. BBB accredited businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Code of Business Practices represents standards for business accreditation by BBB. Businesses based in the United States and Canada that meet these standards and complete all application procedures will be accredited by BBB. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.

Overview of ratings system elements
Businesses are rated on 17 elements.

This chart shows the maximum number of points that can be awarded or deducted for each element. Please note there are some elements where businesses can only lose points, and for those elements "0" is indicated as the maximum number of points that can be awarded.

Element
Range of points that can be awarded or deducted (maximum to minimum)

1. Type of Business
0 to -41

2. Time in Business
8 to -10

3. Competency Licensing
0 to -41

4. Complaint Volume
20 to 2

5. Unanswered Complaints
20 to -21

6. Unresolved Complaints
10 to 1

7. Serious Complaints
15 to 0

8. Complaint Analysis
8 to -12

9. Complaint Resolution Delayed
0 to -5

10. Failure to Address Complaint Pattern
0 to -5

11. Government Action
0 to -30

12. Advertising Review
0 to -41

13. Background Information
5 to 0

14. Clear understanding of business
0 to -5

15. Mediation/arbitration
0 to -41

16. Accredited Business status
4 to 0

17. Revocation
0 to -10

Maximum Available Points
90
DARLENE

Calgary, Canada

#2 May 11, 2011
I am thinking of taking a Medical Transciptionist course at CanScribe. Are they legitimate. They are expensive. My goal is to work from home. Please advise any (negative/positive information you have.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

BBB Discussions

Title Updated Last By Comments
K&G Clothing Superstore 2 for $150 bate and swtich (Jun '07) Dec '16 Rebuke jenny 43
bbb pills (Feb '09) Aug '13 Jazmine 58
News City's bond rating boosted - Sentinel & Enterprise (Jun '10) Jun '10 Hmm 12
News Greece Long- And Short-Term Ratings Lowered To ... (Apr '10) Apr '10 Pesky army 21
Lia (Jan '10) Jan '10 Liomagna Silva 1
compaints (Dec '09) Dec '09 Billy 1
i can't log in on web site that require's captc... (Nov '08) Apr '09 wow gold 2
More from around the web