In consolidation, USAA to move half o...

In consolidation, USAA to move half of Norfolk work force

There are 5 comments on the Hampton Roads Daily Press story from Feb 13, 2009, titled In consolidation, USAA to move half of Norfolk work force. In it, Hampton Roads Daily Press reports that:

USAA, which has operated a large regional office in Norfolk for almost 20 years, said Thursday that it will move parts of the operation to facilities elsewhere in the country and cut its local work force of 850 ...

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And so it begins

Newport News, VA

#1 Feb 13, 2009
So the offices are moving to TX, AZ, FL, and CO. Of all the locations, I think CO would be the best. I wonder how many of those are in 'good standing' and will be offered the transfer and how many are considered dead wood. Either way, was an economic loss for this area.
snakebite

Newport News, VA

#2 Feb 13, 2009
If it wasnot for the military and the shipyard tidewater would be another Detroit Mi.
Richard Harris

United States

#3 Feb 13, 2009
Actually USAA is preparing to move out of Virginia. Recent Virginia only rate increases and policy revisions to exclude wind damage reveals that USAA thinks Virginia is too much of a risk. Closing the local headquarters is just another step to get it out of the state.
VA sux

Hampton, VA

#4 Feb 13, 2009
Richard Harris wrote:
Actually USAA is preparing to move out of Virginia. Recent Virginia only rate increases and policy revisions to exclude wind damage reveals that USAA thinks Virginia is too much of a risk. Closing the local headquarters is just another step to get it out of the state.
I live in Virginia because I'm military. I would never live here if I had a choice.
T Hester

Japan

#5 Feb 17, 2009
What this article fails to mention is that USAA started downsizing its Norfolk office 2 or more years ago. Most of the executives transferred to other USAA sites months ago and most of the Claims department had their claims adjuster license revoked over 1 year ago to save the company money, according to USAA. Norfolk's Immediate Response claims department relocated to Arizona about 6 months ago and most of the employees that made up this department received a severance package. The existing claims department has less than 150 people. This does not sound like USAA claims will be staying in Norfolk because most of it has already dismantled. It sounds like USAA is trying to keep its reputation intact and doesn't want to make a lot of noise about closing one of its offices which just so happens to be located in a city that houses one of the largest military bases in the U.S.

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