Quality Auto Group closes doors

Oct 17, 2008 | Posted by: outnleftfield | Full story: www.VictoriaAdvocate.com

October 16, 2008 - 10:57 p.m. Shiny, new cars lined Quality Suzuki's parking lot and its electric billboard shone brightly in the cool afternoon sky.

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Charles D Simon

Crystal City, TX

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#2
Oct 18, 2008
 

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I have been a Quality buyer over the past 8 years and have become a member of the Quality family and know everyone from the porters to mechanics and especially Steve Garret better known as the "JUDGE" and Mr John Fielder the owner who has become a father to so many people not just the staff but everyone he comes in contact with. I have been to the employee Christmas parties and and watched the giving of "SANTA CLAUSE" with the true Christmas spirit. His giving goes farther then than that. He Mr. Fielder over the years has been the author an editor of an anti crime magazine and has been supported the SAM shelter and by collecting over 1000 coats for them during the winter. He opver the past 7 years gave to the back to school program by donating to all families in need complete school supply programs and so much more . It is truly ashamed that individuals who do NOT HAVE THE BRAINS THEIR MOTHERS GAVE THEM AT BIRTH. Made all the negative statements abd told UNTRUTHS about what actually transpired with the company!
The economics of it all is what pushed Mr. Fielder to take the action he did!!
I am appalled that you an investigative TV station would POST comments that were NOT factual nor investigated before posting. You guys have appeared to be NO better then the Jack ASSES that posted these remarks.
I have posted my real name so that you can check me out!
I would challenge any of you that have made negative remarks to write to me directly with your real NAME if yoiu have the GUTTS!

“Texas Rocks!!”

Since: Mar 07

Texas

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#3
Oct 18, 2008
 

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hey guys you have to post on the station site if you want the ppl your talking to to read it, this is confusing I know, it's how I found topix by posting on a story, then later discovering my remarks weren't where they belonged, in essence I was talking to myself and ppl who had no idea because the forum wasn't local and they weren't either...I don't know why this happens but it doesn't happen on every entry. I would ccp your remarks but then they would read as my own, I tried to fix this before. Just do it yourself if ya want them to know your thoughts. But also feel totally free to enjoy posting here too. Not enough locals remark on our pages.
EX-EMPLOYEE

AOL

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#4
Oct 18, 2008
 

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I WORKED THERE & WITNESSED THE UNDER-HANDED DEALINGS, REGUARDING FINANCE, BASICALLY TAKING ADVANTAGE OF THE DISADVANTAGED. CREDIT DOES MATTER & CUSTOMERS ALL WERE TAKEN, NOT HELPED. THE APR RATES & PAYMENTS WERE OUTRAGEOUSLY HIGH. THEY CATERED TO LOW CLASS CLIENTEL, WHO WERE HOODWINKED, SINCE THEY TRULY NEVER UNDERSTOOD THE BASIC FINANCING OF THEIR VEHICLES. SOMETIMES CHECKS WEREN'T CUT ON PAYDAY & WE WERE MADE TO WAIT, SO WE WERE AWARE OF THE DIRTY DEALINGS, FROM THE INSIDE, BESIDES CUSTOMERS GETTING THE SHAFT, THE STAFF DID AS WELL. KARMA FINALLY BIT QUALITY ON THE AZZ! HA HA
Julie Dalton

Austin, TX

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#5
Oct 20, 2008
 

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Don't know what good it'll do, but I too was a victim of Quality in Austin. They guarantee financing, let you drive off with the vehicle you fully intend to pay for, took my vehicle, and sold it, and now they wont give me my money back? I have contacted an attorney, TXDOT and Consumer Credit Commission. They had us sign 3 different contracts!!!!!? I mean, its crazy! I just want this over and done with. See you in court!
Satisfaction Guaranteed

United States

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#6
Oct 20, 2008
 

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I guess the payments on Mr. Fielders 2 airplanes were just too much. What goes around comes around. I know this man too and he is not Santa Claus. He got what he got by stepping on people and abusing people. Don't paint him in the light of caring. I was an insider and know from which I speak.
Jerry

Plattsburg, MO

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#7
Oct 30, 2008
 
Can you tell me how many dealers he owned and the names of them? Reply to jerrychristian2006@yahoo.com
EX-EMPLOYEE wrote:
I WORKED THERE & WITNESSED THE UNDER-HANDED DEALINGS, REGUARDING FINANCE, BASICALLY TAKING ADVANTAGE OF THE DISADVANTAGED. CREDIT DOES MATTER & CUSTOMERS ALL WERE TAKEN, NOT HELPED. THE APR RATES & PAYMENTS WERE OUTRAGEOUSLY HIGH. THEY CATERED TO LOW CLASS CLIENTEL, WHO WERE HOODWINKED, SINCE THEY TRULY NEVER UNDERSTOOD THE BASIC FINANCING OF THEIR VEHICLES. SOMETIMES CHECKS WEREN'T CUT ON PAYDAY & WE WERE MADE TO WAIT, SO WE WERE AWARE OF THE DIRTY DEALINGS, FROM THE INSIDE, BESIDES CUSTOMERS GETTING THE SHAFT, THE STAFF DID AS WELL. KARMA FINALLY BIT QUALITY ON THE AZZ! HA HA
To Mr Charles D Simon

Austin, TX

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#8
Nov 14, 2008
 

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You are so full of shit and everything you posted is a crock of $#!%. You might be the only one still up fielders ass. I guess you are the only one that got there last paycheck. Quality auto group broke the law on many occasions and continues to break the law. Quality auto group falsified down payments to lenders, sold aftermarket products like paint and fabric protection, without putting it on the vehicle. Why dont you back that up dick., oh im sorry charles..or wait dick is better. what is ACC is that leagal? Quality got what it deserved, and im sure its far from over..They are liars and thieves..
Glen Quagmire

New Braunfels, TX

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#9
Nov 15, 2008
 
To Mr Charles D Simon wrote:
You are so full of shit and everything you posted is a crock of $#!%. You might be the only one still up fielders ass. I guess you are the only one that got there last paycheck. Quality auto group broke the law on many occasions and continues to break the law. Quality auto group falsified down payments to lenders, sold aftermarket products like paint and fabric protection, without putting it on the vehicle. Why dont you back that up dick., oh im sorry charles..or wait dick is better. what is ACC is that leagal? Quality got what it deserved, and im sure its far from over..They are liars and thieves..
I agree with you Quality auto group are a bunch of low life scum. They hoodwinked, bamboozled, lied their way into dirty dealings! They took advantage of the low income people just to line their pockets with cash. Quality auto group is now gone and it definately got what it deserved. Good riddance!
Tiffani Smith

New Braunfels, TX

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#10
Nov 23, 2008
 

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Charles D Simon wrote:
I have been a Quality buyer over the past 8 years and have become a member of the Quality family and know everyone from the porters to mechanics and especially Steve Garret better known as the "JUDGE" and Mr John Fielder the owner who has become a father to so many people not just the staff but everyone he comes in contact with. I have been to the employee Christmas parties and and watched the giving of "SANTA CLAUSE" with the true Christmas spirit. His giving goes farther then than that. He Mr. Fielder over the years has been the author an editor of an anti crime magazine and has been supported the SAM shelter and by collecting over 1000 coats for them during the winter. He opver the past 7 years gave to the back to school program by donating to all families in need complete school supply programs and so much more . It is truly ashamed that individuals who do NOT HAVE THE BRAINS THEIR MOTHERS GAVE THEM AT BIRTH. Made all the negative statements abd told UNTRUTHS about what actually transpired with the company!
The economics of it all is what pushed Mr. Fielder to take the action he did!!
I am appalled that you an investigative TV station would POST comments that were NOT factual nor investigated before posting. You guys have appeared to be NO better then the Jack ASSES that posted these remarks.
I have posted my real name so that you can check me out!
I would challenge any of you that have made negative remarks to write to me directly with your real NAME if yoiu have the GUTTS!
While you may have been one of the few that had a good experience, that gives you absolutely no right to assume that everyone who has posted a comment here is telling an "untruth". I have also experienced the run-around and underhanded dealings with Quality. In two months I had already signed four contracts and driven off the lot in four different vehicles. There was always something. Once I was fed up, it also took me quite some time to get my down payment back. I didn't deal with this particular location but it was the same company name, which tells me that Quality Auto Group is to blame for a lot of these problems. While you may have seen a lot of the good that was done, did you ever ask where that money came from? While you were "around" so much, were you ever actually involved in the business? Did you ever happen to actually work there? If the answers to these questions are all no, then you're the one who isn't using the sense you were given. While you may have listed your real name, you didn't list any contact information so contacting you directly isn't going to happen is it? Just so you know, I have listed my real name as well.
Ex-Employee

AOL

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#11
Dec 24, 2008
 

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Jerry wrote:
Can you tell me how many dealers he owned and the names of them? Reply to jerrychristian2006@yahoo.com <quoted text>
Fielder hid behind Cantwell-Fielder as his DBA, at one time, he owned 25 dealerships, in the San Antonio area, best to look n the local yellow ages, too numerous to list.
Ex-Employee

AOL

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#12
Dec 24, 2008
 

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Last I heard, Fielder can be found at his main dealership, quietly, incognito, & plotting new dirty deeds. Wonder how he even got in there, since the bankruptcy took over? Look for him at 9600 IH 35 N, right hand building in the rear, on the first floor.
EX-EMPLOYEE

AOL

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#13
Jan 31, 2009
 
JOHN FIELDER, FORMER OWNER OF QUALITY HAS RE-GROUPED W/FORMER EMPLOYEES & STARTED TAHOE MOTORS ON THE SW SIDE OF SA. HOW HAS THE LAW ALLOWED THIS BLATANT CROOK TO BE BACK IN BUSINESS?
Another ex employee

United States

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#14
Mar 19, 2009
 
I worked for Quality Auto group as a salesman for 4 months. I worked at the Austin branch. I quit because I was not being paid for cars I sold. I also was not liking how customers were being treated. Who would pay 13,999 for a 2001 Chevy Impala with 136,000 miles on it. After the outrageous interest charges they were paying close to 30,000 that would be on a 3 year note. Mr. Fielder bankrupted customers with these stupid "note cars" that the check engine light would come on within 48 hours of purchase. Did not offer a warranty of any type. I got a call from a lady who's car broke down with her 3 month old daughter in 90 degree heat. I got another call from a guy who bought that impala I mentioned and the window fell into the door on the way home. Our manager refused to fix it and left it out in the open where it rained that night and water went inside the vehicle. Now this poor guy has a mildew smelling car that is worth 1 grand that he still owes over 20 for. I dont know how many of my own dollars and time I spent at theses customers houses when I was not at work, doing what I could to fix their cars. Cantwell Fielder is a crook. I have not even received my W2 for this year and it is the middle of March. Does anyone know where I can contact them to get a copy?
Gloria B Enriquez

San Antonio, TX

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#15
Mar 26, 2009
 
Can you let me know where I can write John Fielder I really need help in refinancing my 99 honda cRV and the person over this in San antonio Texas will do it but I need to catch up on payments and I give and give and my mortgage is behind but they all do like me but I do not have 3 or 400 at this time to catch up and it is 400.00 monthly and is hurting me badly.....and I know Mr Fielder will help me for refinancing to where my payments will be 200 monthly or 250.00...thank you so much
To Gloria

United States

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#16
Mar 26, 2009
 
Mr Fielder is out of business, he would not help you refinance it anyway. The purpose of his second chance financing was to put you whos credit was low into a old car that only has about 4 years left at most in it at the price of a new vehicle. Then he would put a high finance rate which went into his pocket. Once you signed the papers he did not care if you were broke down you had to pay him. I know he is not messing with the second chance financing because if he was he would of sent a repo man once you were one month behind on payments. He pays money to put GPS in every one of the vehicles so when you dont pay he could find it and take it back. I am sorry but you are out of luck and help.
JDM

New Braunfels, TX

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#17
Apr 9, 2009
 
Can assure all that this was the most corrupt dealership that I ever saw in over 30 years. It was a cancer from the top down. Pitty the customers as well as most of the employess. It was a great day when this malignant company ceased.
Nicole

Dallas, TX

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#18
Aug 18, 2009
 
EX-EMPLOYEE wrote:
JOHN FIELDER, FORMER OWNER OF QUALITY HAS RE-GROUPED W/FORMER EMPLOYEES & STARTED TAHOE MOTORS ON THE SW SIDE OF SA. HOW HAS THE LAW ALLOWED THIS BLATANT CROOK TO BE BACK IN BUSINESS?
Have you lost your mind!!! I would suggest that you actually know what your talking about before you post something that makes you look like an idiot. Tahoe motors has been in business for over 20 years and only deals with wholesale... Basically they do title work, and have nothing to do with the retail consumer. I would suggest that you know what you are talking about before you speak or type!!!
Steve garrett

San Antonio, TX

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#19
Jan 25, 2011
 
You are all wrong ! John Fielder wanted the best for his customers and his employees but with so many locations it's hard to keep your hands around all of it ! He truly meant well and never turned down someone who needed help ! So clearly the majoroty of you are just simply upset at different situations. John has now passed away and I don't think it's right to judge a man who I know meant well for all ! It hurt him to close the doors to the stores more than anything but it had to be done . Give him a break and let him rest in pease ! I hope the people that are making these comments are not the same people that we fired for fraud or stealing from the company because you to will be judged ! So if you haven't stopped the bad habits I would suggest to . Have a good life or go begin one !!
UHHH

San Antonio, TX

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#20
Jan 26, 2011
 

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whos steve gerrette sounds familiar
Tyler Durdin

New Braunfels, TX

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#21
Jan 27, 2011
 
UHHH wrote:
whos steve gerrette sounds familiar
Are you with Hawaii Five-0?

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