Some banks charge jobless for withdra...

Some banks charge jobless for withdrawal of benefits

There are 5 comments on the The Honolulu Advertiser story from Feb 23, 2009, titled Some banks charge jobless for withdrawal of benefits. In it, The Honolulu Advertiser reports that:

First, Arthur Santa-Maria called Bank of America to ask how to check the balance of his new unemployment benefits debit card.

Join the discussion below, or Read more at The Honolulu Advertiser.

bankburg

Newtown Square, PA

#1 Feb 23, 2009
Bank fees chip away at jobless benefits-Where have you all been banks make money by charging you fees on just about every thing you do with them. Start asking questions before you make any bank tranaction. Ask for documentation that supports the charging you fees and read it. This is not new or news it is called banking.
Cheated by BOA

Fayetteville, AR

#2 Feb 23, 2009
Bank of America is a corrupt organization:
We received a bank statement from Bank of America stating we were $80 negative because our Mortgage Payment had bounced. When we checked with the local bank, we discovered our bank statement was wrong. BOA had reversed everything paying the Mortgage Payment even though it was dated last. This bounced 5 other checks for a total of $350 in bank charges. One single check went through twice for for THREE bank charges -- a total of $95. The people at their Customer line were extremely rude. I decided to check on line and found thousands and maybe tens of thousands of similar complaints and worse. Please pass this on as many people as possible and remember that the US CONGRESS IS VOTING SOON TO KEEP BANK OF AMERICA AFLOAT WITH BILLIONS OF OUR TAX DOLLARS!
Cheated by BOA

Fayetteville, AR

#3 Feb 23, 2009
Complaints from On-Line Sites:
Well, I certainly feel as though I've been robbed.
How is a single mother who lives paycheck to paycheck ever going to overcome this? Thanks to bank of america I am now out $400 in fees and late charges...$400 is like, 45 dollars less than what i made on today's TWO WEEK paycheck!
And to make matters worse, I had just gotten preapproval to buy a home...nothing fancy, but enough for my family to live comfortably. Thanks to this, I've been declined. I wont be able to be approved for another 5 years. Bank of america cost me $400 in fees, cost me my house...my dream! That can never be repaid. And if something doesnt happen to fall in my lap, they'll cost me the roof over my head.
Please...unless you are filthy rich, stay away from bank of america. They do not care about their customers and they change their policies so often that it causes so many problems to so many people. They charge overdrafts for PENDING charges that havent even posted to your account yet. So if some company out there accidentally types in the wrong amount (100.00 if the . is forgotten easily becomes 10000.00) and you dont have it in your account...you're charged an overdraft fee, even though that amount will never actually post. I pray that no one else has to suffer what they've inflicted upon me.
Cheated by BOA

Fayetteville, AR

#4 Feb 23, 2009
Complaints from On-Line Sites:
I am reading about all the BOA reviews concerning overdraft fees. Well first of all they try there hardest NOT to credit these fees back to us. You would think that they would WANT to help the average long term customer., especially in these hard times, well think again. I have a friend that works for BOA and on there computer screen there is a section that pops up on there customer information screen and it says--

RETENTION SCORE- for most people the score is low regardless if you have been a customer for a week or twenty years.

It is all about how much money you have invested with THEM and how much money they are making. If you have under 10k at any giving time, your score will be low. They get nasty and rude and when you try to complain and talk to a supervisor, they are even worse. It does not matter, all they do is look at retention score and they can say/do just about anything they want to. THIS IS GREAT CUSTOMER SERVICE.

I have several accounts with them, and they charged me 4 od's. When I called them, the SUPERVISOR, was so rude that I told her I wanted all my accounts closed. She then replied- sure no problem. Well, long story short after closing the personal accounts, I then proceeded to put my fiance on the phone to close our joint account. She(supervisor) told my fiance the same thing(no problem). But then is when it got kind of funny. When my fiance then told her she also wanted to close her business account, she was told they did not see one. That's was because it was under business and that's where we kept most of our money. That's when something must have been seen, because the supervisor started to backtrack. She was apologizing and trying to keep us from closing the accounts. This was a Saturday, and Monday morning we had someone from BOA call us literally beg us to stay.

We have moved our business account to Wachovia , and am very happy with them. We did keep one account with BOA, but am very careful with anything I do with them. MY ADVISE TO ANYONE WHO HAS A BOA ACCOUNT, SWITCH BANKS IF YOU CAN. You will see a difference in customer service with another bank (ESPECIALLY WACHOVIA).
Homer

Avondale, AZ

#5 Feb 26, 2009
I agree with every one of these comments.
They should be closed down

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