"a Fantastic Holiday, Except for Inter-Island Air"

Jan 26, 2013 Read more: Samoa News

Excuse me for "venting" however, Inter-Island Air needs a COMPLETE chastising for their performance in Samoa.

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“MASINA”

Since: Jul 10

Location hidden

#1 Jan 27, 2013
What a terrible experience! Especially if the so called airlines offered no lodgings or at least some food vouchers...as the airlines technical problems...is no fault of yours. That is totally unprofessional and uncaring, and to cause you to incur additional financial expenses et cetera.

Customer Service, Customer Satisfaction, Customer Appreciation...doesn't seem to be a strong suit there. They certainly need to be chastized!

“MASINA”

Since: Jul 10

Location hidden

#2 Jan 27, 2013
I guess the "remote" location had something to do with it.
Jackie

Philippines

#3 Jan 27, 2013
The airline should improve their services to their clients...what a waste of time!

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