The customer is in the inferior position-- the weaker position.Your reply seems, on the surface, to endorse the actions of the snooty customer as somehow socially acceptable. Am I interpreting that correctly?
He is in **need**. Thus? He is automatically at the mercy of the one in the **superior** position-- the owner of the goods to sell.
So his snotty attitude can be safely ignored as that of a bore or other socially inept person.
The store owner can ignore the crap, take his money and laugh all the way to the bank.
In fact? Since he had a monopoly, he could just as easily added a 20% "azzhole tax" to the price of his stuff, and the customer never being the wiser. The owner laughing behind his back all the way to the deposit-window.
But what does he do? He **abuses** his superior position by **deliberately** setting out to cause harm to the person who was simply rude.
Who wins here?
The customer will **never** shop there again-- nor will he take the proven-dangerous advice of an arrogant, full-of-pride store owner.
The owner did not make a sale, either.