Bob's Tire in Rogersville, TN

Bob's Tire in Rogersville, TN

Posted in the Top Stories Forum

Shugg

Johnson City, TN

#1 Sep 21, 2013
I just want to advise everyone on the practices of this business. I went there and had a tire changed on a friday a couple of weeks ago. The lug nuts were not tightened on that tire and while driving 60-65 miles an hour on 81 the tire and hub flew off the next day. I knew immediately God had this because I nor anyone else got hurt. I had D & M come pick my vehicle up and it being a weekend I called and talked with Bob on monday. I was very nice about the whole thing and told him I would not take advantage of the situation. He apologized and said he would take care of my vehicle. Thursday of the same week D & M told me they didn't do autobody work so my vehicle was ready (except for a tire they were waiting on bob to bring down). I didn't hear anything Friday so on Monday I called and asked Bob what was up with my tire. He says he set it down and forgot about it. He apologizes and says he'd have a tire over there in 20 mins. Ok I called D & M and he brought the tire back and I could now pick up my vehicle. Now the tire I lost in the incident was a $100 tire and the tire he put on must be a $5 tire. I tried for three days to get ahold of Bob to settle on the autobody work. After three days of no response to my voice mails I drove over there. I had an estimate for 1966.08 for the autobody damage. Bob told me he wasn't going to pay it that he'd give me $50 or I could use his autobody shop. Now if you forget to tighten the lug nuts, set a tire down and forget it, and replace a $100 tire with a $5 tire would you use his body shop? I believe he has a lot to be thankful for that no one was hurt and would gladly pay for the estimate. However, after going through such a horriffic experience and 10 days with out a vehicle I'm sure the next time I speak to Bob will be in a court room.

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