ACCENTURE IS NOW HIRING: Customer Ser...

ACCENTURE IS NOW HIRING: Customer Service Representatives for Manila

Posted in the Top Stories Forum

Since: Nov 12

Asia/Pacific Region

#1 Nov 14, 2012
ACCENTURE IS NOW HIRING
Customer Service Representatives for Manila
Relocation package awaits successful hires.***
As a Customer Service Representative (call center agent) you provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer. To quickly resolve problems and issues in a professional manner and engage with customers to identify additional needs. To ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services. To consistently achieve challenging individual, team and contact center targets.
Requirements:
• Graduate of any Bachelors degree
• 2-year vocational, technical or diploma course w/ relative work experience
• College undergraduate completing the 4-year combo:
[at least 1 year in college + minimum 3 years work experience in a call center setting]
[at least 2 years college + minimum 2 years work experience in a call center setting]
[at least 3 years college + minimum 1 year work experience in a call center setting]
• Fluent English communication skills
• Good computer navigation skills
• Willing to work on night shifts
• Willing to work full time
• Willing to be assigned in Mandaluyong, Eastwood or Makati.
• Applicants should be Filipino citizens or hold relevant residence status
Recruitment Center:
Monday to Friday, 9am – 4pm
5F Robinsons Cybergate Mall
Don Gil Garcia St., Capitol Site
Please bring your valid ID an updated resume.
Candidates who have applied in the last 6 months need not re-apply
***Terms and conditions apply.

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