sjm

San Francisco, CA

#22 Jun 24, 2008
I've taken apart the screen but haven't a clue as to where to locate the part I have to replace. Where can I find diagrams or step by step instructions?
wish i had different news

Bradenton, FL

#23 Jun 24, 2008
We have the same thing you all have except that my husbands dad bought a gateway computer that died three times within a six month period and he finally gave up and returned it. we have a fpd2185 which took a s__t after 1 year. of course though we were promised in the store that it came with a three year warrenty NOT. when you all do the lawsuit add us in.

“WAZZZUUPP”

Since: Feb 08

Springfield, MA

#24 Jun 24, 2008
Gateway, selling bargain basement items? Say it ain't so.

There is a spanish saying I am not good at writing, but translated it is "The cheap comes out expensive."

Nuff said!:o)
echo

Pacific Palisades, CA

#26 Jul 4, 2008
my gateway monitor,out of the box with a Gateway DX 4710 series has no power button!!
taking it back to costco.
Its HD 2201 series 22 inch monitor.
chad

Nashville, TN

#27 Jul 8, 2008
I have the gateway fpd2185w and it lasted one year and 3 weeks from date bought. It will not stay powered on. Would never buy another Gateway again.
Scotty

San Jose, CA

#29 Jul 13, 2008
Of course I have all of the same issues with my 2485 it went out right before the warranty ended while trying to jump through all of gateways hoops to get a RMA to return the monitor for repair or replacement the warranty expired. At that point in time the told me to find someone to fix it because thy no longer needed to. NEVER BUY ANYTHING GATEWAY!!!!!!!!!! Any suggestion on repairing this expensive POS let me know. Thanks
vwhookup@comcast.net
Erik

Austin, TX

#30 Jul 18, 2008
I am willing to buy ur non working monitor for a few bucks. Let me know at (bcsolutions@live.com)
Erik

Austin, TX

#31 Jul 18, 2008
sjm wrote:
I've taken apart the screen but haven't a clue as to where to locate the part I have to replace. Where can I find diagrams or step by step instructions?
i am willing to buy your monitor. E-mail me at bcsolutions@live.com
Daguan

Bronx, NY

#32 Jul 20, 2008
My monitor Died a yesterday I bought it June 5th 07 it lasted 1 year 1 month and 14 days I called gateway and the damn guy put me on hold without telling me then hung up. I called back and they told me there was nothing they could do and when I asked to speak to a manager they told me there was none on duty. What a garbage customer support service it is by far the worst out there. I want to blog on every single tech blog known to man and flame thecrap out of their support and make sure people never buy from Gateway.
Daguan

Bronx, NY

#33 Jul 20, 2008
If that Ric Ricland guy is still out there doing the Class Action lawsuit I'd like to join thats bullshit that they use cheap parts like that and sooo many peoples computers like mine die right after the warranty.
Anyway Ric contact me Daguan47@gmail.com
Pascal

Vaudreuil, Canada

#34 Jul 20, 2008
My FPD2185W stop working last week. I open it, remove the LCD screen, be careful with the wires. Remove the metal cover in the screen casing (not the LCD screen). If you see capacitors blew off (metal top not flush with the sides of the capacitor) on the board to the right, Theres your problem. I've changed 8 capacitors (brown) for the same type, and one (black), on the video card (on the left). Plug everything, test, and like brand new. Cost~15$ in materials
Pascal

Vaudreuil, Canada

#35 Jul 20, 2008
Mon écran FPD2185W a cessé de fonctionner la semaine dernière. Le bouton d'alimentation restait bleu et je n'avais aucun affichage. Si votre problème est le même, voici ce qu'il faut faire (ca a très bien marché pour moi): Enlevez le pied de l'écran et les 3 vis dans le bas en arrière de l'écran. Entrez un petit tournevis dans la fente pour séparer la facade du boîtier de l'écran. Faites de même en haut également, jusqu'à ce que la facade est enlevée. Enlevez les deux vis qui retiennent le bouton d'alimentation de la facade. Enlevez les 4 vis qui retiennent l'écran LCD lui-même. Soulevez-le doucement, vous verrez 4 connecteurs à droite, retirez-les avec précaution, servez-vous d'un petit tournevis plat pour vous aider au besoin. Enlevez le connecteur rectangle à gauche, ainsi que les rubans aluminisés. Enlevez les 6 vis du couvercle de métal. Soulevez-le, et vous verrez 2 cartes électroniques. Celle de droite est le bloc d'alimentation ainsi que l'inverter, qui allume les petits néons de l'écran. Les condensateurs sujets à défaut sont au nombre de 8, et de valeur 470uF, 25V et peut-être de couleur brune. Dans mon cas, plus de la moitiéétaient sautés. Pour voir si ils le sont, vous verrez que le dessus du-dit condensateur est bombé, au lieu de plat. Enlevez la carte et dessoudez avec un fer à souder de 35W avec petite pointe et poire à dessouder. ATTENTION : Notez la polarité de chaque condensateur avant son enlèvement. Faites-vous un schéma avant tout travail. Un condensateur inversé ou de mauvaise capacité sautera et sautera probablement la carte au complet, et coûtera beaucoup plus cher à réparer. Allez-y à vos seuls risques...

Si vous vous sentez sûrs, remplacez les 8 condensateurs. Si vous voyez d'autres condensateurs sur la carte de droite (vidéo), remplacez-le par le même modèle.

Remontez-le tout.

Et voilà!
Shawn

Kalispell, MT

#36 Jul 24, 2008
I picked one of these up for free, and just Googled around and found the fix. I replaced the 8 capacitors on the powerboard. I had a friend then solder them on. It cost me fifteen buck and a case of beer. I found this in Google some other kid has pictures but I couldn't find again to post here.
Bonnie

Sugar Land, TX

#37 Aug 6, 2008
monitordepotusa.com is a company in Houston, they are 1 of 3 companies in the usa that repairs. They are very nice. I recommend to fix the gateway fpd2185w. Its a great monitor when it is working!
$98 to repair.
Frank

Brookfield, CT

#38 Sep 3, 2008
My 23 inch monitor/tv also failed in 2 years after paying $400.00 for it. Warrenty expired no luck in getting parts or restitution for it.
Vince Bugg

Mapleton, IA

#39 Sep 4, 2008
Hey all,
I'm a former Gateway employee who also had his 21" minitor go bad, very frustrating!!! Anyways, I had mine repaired for approx $150 by a guy named Buck Carson in Texas. www.monitordepot.com
is the website, got it back within about a week...
Vince Bugg

Mapleton, IA

#40 Sep 4, 2008
Oops... I gave the wrong web address, it should be www.themonitorplace.com
Daniel

Collinsville, IL

#41 Sep 4, 2008
FPD2185W started giving trouble this past weekend (01 Sep). Watched a full movie on it then an hour after the movie was over I walked by and noticed that my screen saver wasn't running but the blue power light was still on. I tried pushing the power button but nothing happened so I unplugged everything and waited about 20-30 minutes.

I plugged everything back in, pushed the power button, and the screen almost came back on but very faint. I thought I'd try to turn the power back off again and the power did turn off but when I tried to turn it back on the blue light turned on but the screen did not.

I purchased this monitor from Office Depot a little over a year ago. I really hoped Gateway was going to start putting out quality products... what more can I say after seeing so many other people having this same problem with the same model and Gateway not lifting a finger? I now consider Gateway to be an 'off-brand' and will never trust any of their products to be reliable.
carlos

Santa Clarita, CA

#42 Sep 18, 2008
I have the same problem. Has anybody know where I can get it fix in california? Texas is to far and costly.
andre st-eustache

Sherbrooke, Canada

#43 Sep 26, 2008
Mais ou as tu trouve ces pieces?
Pascal wrote:
Mon écran FPD2185W a cessé de fonctionner la semaine dernière. Le bouton d'alimentation restait bleu et je n'avais aucun affichage. Si votre problème est le même, voici ce qu'il faut faire (ca a très bien marché pour moi): Enlevez le pied de l'écran et les 3 vis dans le bas en arrière de l'écran. Entrez un petit tournevis dans la fente pour séparer la facade du boîtier de l'écran. Faites de même en haut également, jusqu'à ce que la facade est enlevée. Enlevez les deux vis qui retiennent le bouton d'alimentation de la facade. Enlevez les 4 vis qui retiennent l'écran LCD lui-même. Soulevez-le doucement, vous verrez 4 connecteurs à droite, retirez-les avec précaution, servez-vous d'un petit tournevis plat pour vous aider au besoin. Enlevez le connecteur rectangle à gauche, ainsi que les rubans aluminisés. Enlevez les 6 vis du couvercle de métal. Soulevez-le, et vous verrez 2 cartes électroniques. Celle de droite est le bloc d'alimentation ainsi que l'inverter, qui allume les petits néons de l'écran. Les condensateurs sujets à défaut sont au nombre de 8, et de valeur 470uF, 25V et peut-être de couleur brune. Dans mon cas, plus de la moitiéétaient sautés. Pour voir si ils le sont, vous verrez que le dessus du-dit condensateur est bombé, au lieu de plat. Enlevez la carte et dessoudez avec un fer à souder de 35W avec petite pointe et poire à dessouder. ATTENTION : Notez la polarité de chaque condensateur avant son enlèvement. Faites-vous un schéma avant tout travail. Un condensateur inversé ou de mauvaise capacité sautera et sautera probablement la carte au complet, et coûtera beaucoup plus cher à réparer. Allez-y à vos seuls risques...
Si vous vous sentez sûrs, remplacez les 8 condensateurs. Si vous voyez d'autres condensateurs sur la carte de droite (vidéo), remplacez-le par le même modèle.
Remontez-le tout.
Et voilà!

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