Autria Finley of USPS Wont Honor My Insurance Claim

Posted in the St. Louis Forum

Anthony M

United States

#1 Oct 16, 2011
What a shame that Ms Autria Finley of the St Louis Claims division of the US Postal Service refuses to HONOR or even REPLY to my insurance claim.

The Postal Service destroyed an expensive projection machine of mine last year and now refuses to honor my insurance claim of $1000.

Even though the package was returned with a label that stated "DAMAGED IN POSTAL SYSTEM" Ms Finley refuses to honor my insurance claim. Why?

Does anyone know how I can make the USPS honor my claim? I have undeniable proof that the USPS destroyed the machine but they wont honor the insurance claim.
Mr Phels

Union City, TN

#2 Oct 17, 2011
You might try suing them in federal court. What you have done by posting her name here on topix is a good way to get her name in various search engines. Good luck pal.
Imo

Greenville, KY

#3 Oct 22, 2011
Write a letter to the post master. Arrange a meeting with the postmaster - present your letter and evidence to him/her.

I had a problem, used this tactic and things were resolved.
HLockhart

Phoenix, AZ

#4 Oct 31, 2011
I too am having the SAME problem. They damaged a laptop of mine that had $400 insurance on it and they also sent me a letter stating they damaged it. They denied my first claim and have been waiting since April. Still no news on the appeal.

This is criminal! You can email me at hilary(at) aplusnanniesinc.com

Did that so spam would not get me.
Ummmm

Saint Louis, MO

#5 Nov 1, 2011
Just curious, if you have proof, what are they basing their "denial of claim" on? Did they give you a reason?
Useful Info

Centre, AL

#6 Mar 1, 2012
here is the phone number to the Missouri office where This Autria Finley is located.(866) 974-2733 and her email is afinley@email.usps.gov
Hope this helps! We too are having issues with this woman!!!
Ummmm

Saint Louis, MO

#7 Mar 2, 2012
I have had 3 different things over the last 4 years damaged by the USPS.......every single time, the claim was denied for one reason or the other. All were shipped TO me, not from me, all were clearly damaged by the post office. I refuse to even bother with purchasing insurance any longer, it's worthless. Anything I ship, I use FEDEX or UPS only, at least they care.
lorrin koshi

Seattle, WA

#8 May 20, 2013
The post office sucks!! I bought a vintage collectible nakamichi compact disk player and it arrived DOA on arrival.I filled the insurance and USPS denied it.before I bought it,a friend of mine went to check out the unit in Alhambra.he told me the unit not only sound great but looked new.after it arrived,I had it looked at by a service electronic tech.he told the unit must have been hit hard.he also wrote a note to the post office.claim denied!!!
lorrin koshi

Seattle, WA

#9 May 20, 2013
Please note:this is not the first time the post office has denied an insurance claim with me.PS,its amazing to me how quickly the post office takes your money for insurance and never asks question.I would bet that thousands and thousands of people get ripped off every year!!! My email address is lorrinkoshi@gmail.com

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

St. Louis Discussions

Title Updated Last By Comments
Gay marriage comes to Missouri. Wait ... what? 1 hr jolya 102
The 25 Most Dangerous Cities in the U.S. Are Mo... (Nov '10) 8 hr truth told 19,572
Danger!!! Stay away from East St. Louis! 10 hr facts 20
Parents of Missouri teen say shooting - doesn't... Fri dorian johnson wa... 20
Will Racism EVER Stop? I NEED UR FEEDBACK PLEAS... Fri Jplogan 14
Ferguson Police Are Being Relieved Of Their Dut... Fri glenravi 5,450
Powerful Photos Blast The Media's Portrayal Of ... Fri Skorzeny 442
St. Louis Dating
Find my Match
More from around the web

St. Louis People Search

Addresses and phone numbers for FREE

St. Louis News, Events & Info

Click for news, events and info in St. Louis

Personal Finance

Mortgages [ See current mortgage rates ]

NFL Latest News

Updated 4:37 pm PST

Yahoo! Sports 4:37PM
Chargers RB Mathews out against Chiefs
NBC Sports 5:11 PM
Russell Okung cleared to play from bruised lung, Max Unger a game-time decision
Bleacher Report 6:17 PM
Smith Injury Gives Chiefs Gauge of QB's Value
NBC Sports 8:41 PM
Report: Chargers worked out Austin Pettis
NFL 6:52 AM
Bolts not taking Chase Daniel lightly in bout with Chiefs