Battle Creek Starbucks Beckley Road

Posted in the Michigan Forum

Marcus

Winchester, KY

#1 Apr 15, 2014
http://www.starbucks.com/store/9936/us/battle...

https://www.facebook.com/starbucksbc

Was at that location Sunday, April 13th at 7:55PM. A female employee saw me park and start to walk to the door, and she dashed to the door and locked it. 
"We are closed - staff meeting," she shouted through the door. When I pointed out that they were supposed to be open till 10PM, she shouted "Closed! Staff! Meet-ing!" and walked away from the door. 

When I first posted about this experience on their Facebook Page, they just took it down, no contacting me or anything. LOVE their customer service.

I have now complained to corporate, Let me show you their reply:
We want to let you know we received your email message on 4/15/2014. Due to a larger than normal volume of emails, you should expect toreceive a personal response from a Starbucks customer service representative in up to 7 days from now.  Please accept our apologies for this delay.

Yah, great customer service.

“Come and get it! ”

Since: Jan 09

Traverse City

#2 Apr 15, 2014
Drink truck driver coffee at 7-11 like the rest of us schlubs.$5 for a cup of coffee?? Geez, must be nice to have that kind of money.
Marcus

Winchester, KY

#3 Oct 8, 2014
Sneaky Pete wrote:
Drink truck driver coffee at 7-11 like the rest of us schlubs.$5 for a cup of coffee?? Geez, must be nice to have that kind of money.
Yes. It is.
Your point?

“Come and get it! ”

Since: Jan 09

Traverse City

#4 Oct 8, 2014
Marcus wrote:
<quoted text>
Yes. It is.
Your point?
You're spoiled and snooty.

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