Westfield malls to cut shopping hours

Westfield malls to cut shopping hours

There are 53 comments on the Chicago Tribune story from Feb 20, 2009, titled Westfield malls to cut shopping hours. In it, Chicago Tribune reports that:

The owner of Westfield Old Orchard, Westfield Fox Valley and three other shopping centers in Illinois announced plans Thursday to cut shopping hours at nearly all of its 55 U.S. malls starting March 1. Most of ...

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Dean

Crystal Lake, IL

#1 Feb 20, 2009
This truly is a sign of the times. I worked in the retail sector for 25 years and worked through 3 recessions and never saw operation hours cut like what's happening now. In fact, during tough economic times, retailers usually did the opposite and extended hours to reach more customers. Amove like this is really a big deal as it just presumes that there will be far fewer shoppers for an extended period and completely abandons any hope at sales building. Be afraid.
Mary

United States

#2 Feb 20, 2009
I worked retail years ago at a Mall that isn't owned by this company, and quit when they decided to extend the hours (1 more hour weekdays, 2 1/2 more on Saturday, 1 more on Sunday). Maybe they will get the hint and return to normal store hours - am I the only one who remembers when everything closed at 7 pm on Saturdays (and even that was late for some places).
Amanda

Joliet, IL

#3 Feb 20, 2009
I think this is a poor idea. For people like me who work and have a family, sometimes it's easiest to shop later in the day just before the stores close.

My weekends are very busy, and if they are going to cut the shopping hours at Old Orchard, then if it's later in the day I'm not going to take the chance that stores are closed or open. I'll probably be going to Northbrook Court or to Tarzhay.
notsofast

Arlington Heights, IL

#4 Feb 20, 2009
Why don't the malls just open later? How many shoppers come in at 9 a.m. in the middle of the work week? More than come in in the evening? I doubt it.
You Win

Chicago, IL

#5 Feb 20, 2009
notsofast wrote:
Why don't the malls just open later? How many shoppers come in at 9 a.m. in the middle of the work week? More than come in in the evening? I doubt it.
Ding, ding, ding! Correct!

But,

Remember, common sense is not very common.

Since: Dec 07

DuPage County

#6 Feb 20, 2009
If the foot traffic studies show that the later hours aren't effective it makes sense to close earlier.

However, every area's demographics will dictate the best hours to be open. I have to think that earlier morning weekday hours for malls are the best times to be closed.
Good idea

Northbrook, IL

#7 Feb 20, 2009
I was a store manager at Woodfield in the early 80's (remember Menswerks?). Their hours used to be 10AM to 9PM weekdays, 10-6 Saturdays, and 11-6 on Sundays.

I agree most people in the AM are old people "walking" the malls for excersize or delivery people. Most business started around 11:30.

The reality is people don't have money to shop (and if you shop at Northbrook court, as a previous poster said, you HAVE money to spend). Closing the stores early will save the mall and stores money (utilities, payroll, etc). Sure, it decreases a worker's hours...but which situation would you rather be in:(1) 2.5 hours less per week in pay or (2) out of a job?
Sky High Rent

Lake Forest, IL

#8 Feb 20, 2009
The GREEDY OWNERS of the Malls, fill them up with carts / vending machines / Temp. stores. This puts the inline stores at a huge disadvantage. We suffer all year long in the slow season, then during the holiday season all the temps. and carts flood the mall hawking the customers like a bunch of carnies, taking away the customers from year long renters. The Malls seem so Trashy Now??
You Win

Chicago, IL

#9 Feb 20, 2009
Sky High Rent wrote:
The Malls seem so Trashy Now??
Were they ever not in Crown Point, IN?
Bruce

United States

#10 Feb 20, 2009
None of you people know what you're talking about. Why does everybody think they are capable of offering advice to the retail industry? Because they shop at retail stores or maybe worked in one? Please.

The current retail climate is unprecedented, so just shut up and spend money whenever the stores are open.
patester24

Joliet, IL

#11 Feb 20, 2009
Would like to see weekend hours get cut and leave weekday hours alone. Especially Sunday, the malls shouldn't be allowed to open til noon and close no later than 6 p.m. Maybe in some areas with crime increasing, it may be best to start closing stores earlier on Friday and Saturday.
Albigensian

Morristown, NJ

#12 Feb 20, 2009
Big shopping malls are so 1980s-- it takes far to long to get in and out of one, and, although just about everything costs far more than you'd pay at a discount store, the typical merchandise quality doesn't seem to be any better.

But what I've never understood is, if discount stores can afford to provide shopping carts for their customers, why can't mall owners do the same for theirs?

Is it because shopping carts just don't have that "we're upscale retailers here" image? Is it because they don't realize that once you've bought all you can carry in the mall, you're going to take it to your car-- and once you do that, the chance that you'll return for more shopping is very, very small??
Judy

United States

#13 Feb 20, 2009
Have you seen a busy mall lately? No one is spending money (well people with a brain) unless they have to. Why not have stores stay open late Monday-Wednesday-Friday. It just doesn't seem necessary that they need to be open as much as they are. And personally I am looking for a bargain on-line.
You Win

Chicago, IL

#14 Feb 20, 2009
Bruce wrote:
None of you people know what you're talking about. Why does everybody think they are capable of offering advice to the retail industry? Because they shop at retail stores or maybe worked in one? Please.
The current retail climate is unprecedented, so just shut up and spend money whenever the stores are open.
Yes, you too win for being the least informed poster on this site, and that's hard to be. Continued luck to you and your life on welfare.
Concerned Senoir Citizen

Lincolnshire, IL

#16 Feb 20, 2009
I am at the mall at 8:30 3 times a week to join my walking group. It is a great way to get exercise and keep in touch with freinds. After we are done, we all go to the McDonalds and get free coffee then we sit and chat for a while. I also get a glimpse of the deals that are being advertised. I would hate to see them take away this opportunity for us.
You Win

Chicago, IL

#17 Feb 20, 2009
Judy wrote:
Have you seen a busy mall lately? No one is spending money (well people with a brain) unless they have to.
I have a brain and I spend money. Someone has to stimulate the economy for simple minded poor people like you.
Dick

United States

#18 Feb 20, 2009
It is about time they started shortening the hours. One or two hours a day less will cut down on expenses, and people will adjust, and shop when the stores are open. Now if we can just get them to remove all of those Westfield signs! Who cares who owns the mall. I really find it hard do believe that anyone bases there shopping destination on the fact that Westfield owns the mall!
Sky High Rent

Lake Forest, IL

#19 Feb 20, 2009
Yes, their is a Westfield Mall 1 mile from here. Inside looking like an old flea market.
common sense

Naperville, IL

#20 Feb 20, 2009
"Fortunately, we're doing OK and we haven't come to that," Gordon said. "I'm sure it reduces the overhead and reduces some costs, but it's not great for the consumer because people work all day and they want to shop after work and expect the stores to be open."

Then why not limit morning hours and expand night hours of the stores?????
common sense

Naperville, IL

#21 Feb 20, 2009
I am at the mall at 8:30 3 times a week to join my walking group. It is a great way to get exercise and keep in touch with freinds. After we are done, we all go to the McDonalds and get free coffee then we sit and chat for a while. I also get a glimpse of the deals that are being advertised. I would hate to see them take away this opportunity for us.

FREE is the key word in what you do. You are hurting the mall by using it for free and do not spend a cent while there. Why would they keep this opportunity open to you??

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