Scott Stowell Named President of Standard Pacific Homes
There are 2 comments on the The South Mississippi Sun Herald story from Mar 16, 2011, titled Scott Stowell Named President of Standard Pacific Homes. In it, The South Mississippi Sun Herald reports that:
Stowell previously served as Chief Operating Officer of the Company since 2007 and was instrumental in Standard Pacific Homes' successful financial and operational transformation.
Join the discussion below, or Read more at The South Mississippi Sun Herald.
#1 Apr 15, 2011
Link for full story is not working.??
#2 Sep 8, 2013
I have been disappointed by the actions of Standard Pacific Homes CEO Mr. Scott Stowell and their lack of policy knowledge by their Vice President of Customer Service, Mr. Doug Campbell. Below is part of my blog from our leaky pipe experience.
I sincerely hope others learn to read their 10 year warranty's. I still believe that Standard Pacific Corp. should reimburse us for the cost of our leaky pipes.
HypoGal Finds Her Standard Pacific Corp Home Warranty Does Not Transfer After 1st Buyer
It was during the hearing that my husband and I were completely surprised by the announcement of Standard Pacific Corporation's Vice President of Customer Service, Mr. Doug Campbell. Mr. Campbell announced that our Standard Pacific Corporation's Ten Year Home Warranty was non transferable.
Mr. Doug Campbell stated our New Home Warranty was only effective for the original owner. Since we were not the first owners our Standard Pacific Corp Ten Year Home Warranty was void. Mr. Campbell then produced the original three page home warranty agreement signed by the first owner.
Previously, Mr. Campbell declared to the Judge that our home was covered by the Ten Year Home Warranty but we had technically filed our small claims lawsuit incorrectly. So, I thought I was completely prepared when I brought in our New Home Warranty Book from Standard Pacific. Throughout their New Home Warranty Book it states their warranty is effective at the close of escrow.
My husband and I conveyed to the Standard Pacific Homes did fix 9 of our pipe leaks/ slab leaks within a 14 month period but they would not repair the faulty pipes throughout our home.
My husband stated to the Judge that he felt the Ten Year Home Warranty seemed implied due to the verbal statement from Mr. Doug Campbell and the continuous actions of Standard Pacific Corporation. Mr. Campbell then went on to inform the Judge that he was not fully aware of Standard Pacific Corporation Home Warranty terms.
I found it astounding that the Standard Pacific's VP of Customer Service, Mr. Campbell does not know his own company policies. Mr. Doug Campbell stated to the Judge that he was just made aware that our Ten Year Home Warranty was non transferable. Mr. Campbell is the Vice President of Customer Service and his Linkedin page states that he has been employed by Standard Pacific Corporation to handle customer service for over a decade.
What I find even more alarming is that Mr. Paul Weckerly, Standard Pacific Corporation, In House Counsel for this Billion Dollar publicly traded company never conveyed to me nor my husband the New Home Warranty policy was non transferable and void when we purchased the home. Mr. Campbell conveyed to the Judge that our New Home Warranty was not transferable.
I find it unbelievable that a Billion Dollar Corporation that is funded by large institutions has Customer Service employees, A Vice President of Customer Service and In House Legal Counsel that are not clear on their own policies.
I do sincerely believe our Standard Pacific New Home Warranty leaky pipe work is Implied because Standard Pacific continuously fixed our leaky pipes and the leaky pipes of dozens of second owners in our community that were within their ten year warranty policy.
Mr. Campbell stated in court:
Standard Pacific Corp. believes the city water is to blame for our leaky pipes. The copper pipes they installed in our home are not compatible with the city water.
Standard Pacific does not want to set a prescient and reimburse us the cost to repair the pipes.
We should have filed according to California Code of Civil Procedure 337.15. Mr. Campbell stated that their homes are under warranty that does not once begin when a person closes escrow but when the city offers the builder a notice of occupancy.
Mr. Campbell stated to the Judge I would like to be reimbursed for our faulty pipes because I am GREEDY.
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