Poor quality paving complaints

Poor quality paving complaints

There are 20 comments on the WTNH Hartford, New Haven and Connecticut story from Nov 26, 2008, titled Poor quality paving complaints. In it, WTNH Hartford, New Haven and Connecticut reports that:

Complaints about poor paving jobs keep coming into News Channel 8. Families paid thousands to get the jobs done.

Join the discussion below, or Read more at WTNH Hartford, New Haven and Connecticut.

Bob

United States

#1 Nov 27, 2008
Having been on paving jobs over the years I noted some of the horrible pictures on tv. Number 1 the gravel(?) base looks poor. Gradation of asphalt was poor , possibly placed too cold. Also the asphalt vendor's test records should be reviewed for the dates of each project.
Tracy

AOL

#2 Nov 27, 2008
We had our driveway paved by East Coast Paving and we experienced some of the same issues ie Plants growing thru and automobile jacks sinking. My repeatde efforts to have these issues addressed went unattended. My repeated calls to the supervisor"Joe" messages were taken but no return phone calls. Not sure if the 2 companys are related.
My contact info. email [email protected]
GSJ

United States

#3 Nov 27, 2008
american industries and Route 9
Woody

United States

#4 Nov 27, 2008
Is this Co. low balling the others in price?
Kunte Kinte Jefferson

New Haven, CT

#5 Nov 27, 2008
Better off letting the Gypsies do the paving.
Bones

Woodbury, CT

#6 Nov 27, 2008
Seems like alot of news coverage for this rather trivial problem.
you get what you pay for

United States

#7 Nov 27, 2008
You get what you pay for I am not an asphalt paver but I do several projects a year where I hire asphalt paving companies to do the work. The bids for asphalt always have the highest range from low to high. The reason is the amount of base installed and methods to install asphalt( paving box size of roller.) I have never used quality because they are too cheap in my mind to do the work. I gaurantee that a lot of these complaints about quality are home owners that went with the cheapest price other than checking refrences and seeing other work completed. I do think that we have heard enough of this story and channel 8 needs to stop trashing this guy. If this last complaint was one of my projects I would tell the guy to go screw, come on who puts a automobile jack on fresh asphalt, I tell all my customers on hot days even years after the driveway has been paved a bicyle kick stand can go through the asphlat. Black surface in 90 degree heat will get hot. YOU GET WHAT YOU PAY FOR
Common Sense

Botsford, CT

#8 Nov 27, 2008
If the paving job is less than acceptible than it is the asphalt company's job to fix it. However, I have a problem with the person who complains and wants their money back. Sorry, dude, you can't have your cake and eat it too.
got some explain to do

AOL

#9 Nov 27, 2008
you get what you pay for wrote:
You get what you pay for I am not an asphalt paver but I do several projects a year where I hire asphalt paving companies to do the work. The bids for asphalt always have the highest range from low to high. The reason is the amount of base installed and methods to install asphalt( paving box size of roller.) I have never used quality because they are too cheap in my mind to do the work. I gaurantee that a lot of these complaints about quality are home owners that went with the cheapest price other than checking refrences and seeing other work completed. I do think that we have heard enough of this story and channel 8 needs to stop trashing this guy. If this last complaint was one of my projects I would tell the guy to go screw, come on who puts a automobile jack on fresh asphalt, I tell all my customers on hot days even years after the driveway has been paved a bicyle kick stand can go through the asphlat. Black surface in 90 degree heat will get hot. YOU GET WHAT YOU PAY FOR
I agree you get what you pay for
Customer

Monroe, CT

#10 Nov 28, 2008
I had Quality do my driveway expansion, they started the job the day after I told them 'yes' on the estimate, which seemed cheap to me. They were in the neighborhood working on other homes, so I guess that helped in both time and money. I had never done anything with them before. They did a great job. I park a 6,500 lb. pickup truck on the new asphalt, as well as frequently pull a 7,000 lb camper trailer over that new section of driveway, and have had no problems. Once I left a piece of equipment on it for some time, and it got a divet, but asphalt is soft and going to do that. Doug is a great guy & I wouldn't hesitate to call him again to do more work.
Thomas

Cheshire, CT

#11 Nov 28, 2008
Well.....had our driveway done last summer by the east guys ,they had put down broken up concrete for the process rock .......made them take that up, we have some dips ,and cracks, but I guess we live with it . After the job was done he wanted more money.......
Mom in Southern CT

East Haven, CT

#12 Nov 28, 2008
I've used ABC Lers in the past with no problems. And we're rough on our driveway cause we get about 2 cords of wood delivered each year, which goes on the back of the driveway.
tricia smith

Middletown, CT

#13 Nov 28, 2008
1. We did not hire the Paver with the lowest bid and we obtained several. He was in the middle.$6k was cheap for our driveway and "we got what we paid for" -- YOU do not know what you are talking about!
2. We did have references which is why we did not check the BBB or State. NOONE has said there are problems with every driveway they have paved.
3. Don't watch the News if you're tired of hearing about this. THIS is the only way people will know not to use them or know they may experience problems if they do. If all of these people that stepped forward after our story aired stepped up and spoke up we wouldn't have had a story to tell!!!!!!!
tony piro

Bellmore, NY

#14 Nov 28, 2008
i had the worst experience of my life when i hired quality paving to do my driveway be aware of the lies and the false advertisement.there company should be called terrible paving. never again will i get taken advantage of when i hire people to work in my house
adam

Bellmore, NY

#15 Nov 28, 2008
Last year i had quality paving install a new driveway at my brand new house that i built from the ground up. Exactly 9 months later i had 5 crack in my drivewy now u tell me why i shouldn't complain about them. To all homeowners take into consideration my experience so you don't have to go through what i went through.
got some explain to do

AOL

#16 Nov 29, 2008
adam wrote:
Last year i had quality paving install a new driveway at my brand new house that i built from the ground up. Exactly 9 months later i had 5 crack in my drivewy now u tell me why i shouldn't complain about them. To all homeowners take into consideration my experience so you don't have to go through what i went through.
You did not wait enough for ground to settle you should have waited for the ground to settle I am sure some other companies told you to wait a winter
got some explain to do

AOL

#17 Nov 29, 2008
tricia smith wrote:
1. We did not hire the Paver with the lowest bid and we obtained several. He was in the middle.$6k was cheap for our driveway and "we got what we paid for" -- YOU do not know what you are talking about!
2. We did have references which is why we did not check the BBB or State. NOONE has said there are problems with every driveway they have paved.
3. Don't watch the News if you're tired of hearing about this. THIS is the only way people
will know not to use them or know they may experience problems if they do. If all of these people that stepped forward after our story aired stepped up and spoke up we wouldn't have had a story to tell!!!!!!!
Did you go see the jobs or rely on a phone refrence with a friend on the other line. Recomendatons from friends and family will find you the best contractor to do the job.
Just because people are stupid and make bad choices we do not need to see anymore of this story, I get the hint quality and east coast suck at paving but there are painters, landscapers etc out there that are just as bad.
I am a contractor and it amazes me how much people exspose themselves to bad contractors, by just not being informed about the project they are doing, I always try explain to the customer the reasoning for the method that we are going to complete the job, the end result, care after we leave, and half don't care they just want the price I have NO PITY FOR THE UNINFORMED CONSUMER
Dave

Wayne, NJ

#18 Dec 2, 2008
got some explain to do wrote:
<quoted text>
Did you go see the jobs or rely on a phone refrence with a friend on the other line. Recomendatons from friends and family will find you the best contractor to do the job.
Just because people are stupid and make bad choices we do not need to see anymore of this story, I get the hint quality and east coast suck at paving but there are painters, landscapers etc out there that are just as bad.
I am a contractor and it amazes me how much people exspose themselves to bad contractors, by just not being informed about the project they are doing, I always try explain to the customer the reasoning for the method that we are going to complete the job, the end result, care after we leave, and half don't care they just want the price I have NO PITY FOR THE UNINFORMED CONSUMER
I am not a paver. When I hire a paver, I expect him or her to know what they are doing. I do not care to educate myself about proper "gravel depths, temperature, grade ..blah, blah, blah, any more than I go to medical school prior to having an appendectomy. I check their license, check with the Department of Consumer Protection about complaints and, perhaps, ask for and call a reference or two if it is a big job. If one can't rely on a tradesman's expertise and a reasonable amount of integrity, then I'll just do it myself or forget about it.
Charles

Cambridge, MA

#19 Dec 30, 2008
I had aguy come by my house a few years ago saying he just completed a driveway up the road and had some left over asphalt he could lay in my driveway cheaper than dirt. I said o.k. what the hecks a few hundred dollars. Boy, was I ever wrong! After all the mess and extra asphalt and sealing ect ect. I ended up forking 60 grand over to this guy. I only later found out that I had prehaps 1-2 grand in material on my driveway and somwheres about another grand in labor. I was never able to contact this person again to fix the many problems associated with the work I had him do. I did get another guy who strangly looked similar to the first guy to do needed repair work. That debacle ended up costing me over forty grand and the driveway now looks even worse than ever. What does a regular guy do to get an honest days work out of someone?
justin

Salt Lake City, UT

#20 May 29, 2013
I went to hooters one day about a week ago my zxr6 2012 fell through the pavement about three inches landed on its side. I immediately told the manager about this, took pictures of the damage, received from the manager the number of the company that paved it, went to get a quote of damage, which was 1600 dollars in repairs, took the quote to the company responsible. They gave me numbers and names to who they hired to do the pavement job, which was UDOT (Utah department of Transportation) they told me that they are only responsible for curb to curb and that any other work is that property managers responsibility. Also got a police report and on top of that statements from the manager of hooters and my very lovely looking lady waitress with nice "hooters". Also put in the UDOT law that stated that they are not responsible, only the manager of property, along with that, of course I took pictures of all damage visible and not to mention the hole with a thermometer that read 91 degrees at the time of my bike sinking through. Put all of that in a package. Notified once again the property manager and let her know everything I found out and all the facts that I have put together. She seems very intimidated of me as of right now. I soon expect a payment in full. Or,, it's court time. Either way I "will" win.
All for the love of my 2012 Kawasaki Ninja ZX6R.
Don't ever back down from people and their mistakes. I did this all without having to notify my own insurance. I did this all within three days. I might not see anything for a few.
Mainly because the property manager doesn't want to give me her company insurance agency information when I asked for it. She said she'll email it to me. If I don't see it in 48 hours or less, then I show up with an authority and demand it because it is the law that they must provide that information when asked if an "incident" happened on their property.
Thank for reading, hopefully this helped anyone in "sticky" situation.
I wrote this because I couldn't find out what to do. So I did it myself and shared.

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