Saratoga Honda horrible customer service

Saratoga Honda horrible customer service

Posted in the Saratoga Springs Forum


Saratoga Springs, NY

#1 Dec 1, 2012
Not sure what the sales people there think. I am assuming they think they're the only Honda dealer in the area by the way their customer service is. I stopped to look at a car they had on the lot I didn't have my trade with me but explained it to the salesman and he said he would call me. He did call and when he gave me the trade number I asked him if he was crazy he proceeded to act likea junior high kid and hung up the phone on me. I called back and said not sure if we got disconnected or you hung up, he said no I hung up. He said if i wanted to bring my car in and deal with another sales person i was welcome to. Fat chance there are so many other honda dealers in the area i would walk first before i ever bought a car there Now I am a sales rep also andin the15 years of sales I have never hung up on a Customer for something so minor. Every time I have gone there they think that they are too good too haggle but when buying a car there is always haggling. I am just venting and want to see if anyone else has had this experience

Woodside, NY

#2 Dec 2, 2012
My only experience with that place was horrible. A sales person never approached me. I had to ask for one after 15 minutes. I knew exactly which car I should have been an easy transaction yet the sale person continued to go back to his "manager". I told him you have 5 minutes to get me a price. He said "There's a process" and to hang on. I said "See ya" and walked out.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Saratoga Springs Discussions

Title Updated Last By Comments
News ArtBeat: What To See Apr 12 Mary Ann 1
Adam Rupeka a Sex Pervert Apr 6 Citizen 2
News Mazzone taking over Mingle space at Pavilion Grand Mar 30 Mayor P 1
News 10 locals who have achieved self-made success Mar 29 Mayor P 1
Business downturn Mar '16 Citizen 1
Cop Nathan Baker Getting Fired (Jun '15) Mar '16 Citizen 3
News Lillian's restaurant in Saratoga Springs sells ... Mar '16 Mayor P 1
More from around the web

Personal Finance

Saratoga Springs Mortgages