Review: 101 Auto Body & Paint

Posted in the San Jose Forum

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Raul

United States

#1 Jul 17, 2009
I am very impresed their professional handling of my car repair.The arranged insurance claim,car rental and other procedures very well.Not only my car is restored to perfectcondition,it was a pleasant surprise to find that my car got a meticulous detailing as well.Their paint job especially.Color matching is done excellently.The owner are nice and professional,very easy to work with.This is my best automobile repair experience.I highly recommend this body shop for their great,nice and professional service.
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Bala G

United States

#2 Aug 15, 2009
This Was the second time i have come to this body shop and i am very happy with the quality of work they perform the quality of matching the exact paint is amazing!!! The best thing is that they have excellent customer service, Singh i believe is the manager excellent people skills, explain in detail, the most convenient thing is that they call the car rental place and they come to pick you up at body shop, which by the way is called enterprise they are wonderful too, i am very satisfied and would recommend everyone to get their cars repaired here. thank you Singh
Ricky

United States

#3 Dec 19, 2009
Top-notch customer service! I came in with no appointment-- they took me in, had the rental car company come pick me up, and took care of all of the paperwork for me.

My car was done in four days (it looks like nothing ever happened), and they even repaired a couple of things that had nothing to do with my accident damage!

I will totally recommend this shop to everyone I know
Ricky

United States

#4 Dec 19, 2009
No wonder this place gets good reviews! I slid on some ice and hit another car almost head on. Thankfully no one got hurt but my bmw sustained major damage: left fender area got mangled and the light was broken. 101 auto body and paint did an amazing job and now my car looks great again. It took almost 3 weeks but with the amount of damage and the fact that its a bmw and some parts had to be special ordered it was kind of expected. Couple weeks after getting my car back I went to my bmw dealer for service and they weren't able to tell what parts were repaired. Great job by 101 auto body and paint.
Pare

Redwood City, CA

#5 Jan 8, 2010
This was our first experience with 101 Auto Body And Paint Sanjose CA.. We took our 2007 Honda CRV after the heavy frontal damage. We were quite anxious as the car was almost new before the accident and got significant damage in front.
We felt comfortable dealing with Singh; they were polite, knowledgeable and convinced us that the car would look like new after completing the repairs. They were honest to explain what parts will come from Honda. We were quite impressed when they completed the job within a week after getting the approval from the insurance company (as they promised).
They encouraged us to come down while they were fixing the car and showed the parts they replaced. They did an outstanding
Pare

Redwood City, CA

#6 Jan 9, 2010
This was our first experience with 101 Auto Body And Paint Sanjose CA.. We took our 2007 Honda CRV after the heavy frontal damage. We were quite anxious as the car was almost new before the accident and got significant damage in front.
We felt comfortable dealing with Singh; they were polite, knowledgeable and convinced us that the car would look like new after completing the repairs. They were honest to explain what parts will come from Honda. We were quite impressed when they completed the job within a week after getting the approval from the insurance company (as they promised).
They encouraged us to come down while they were fixing the car and showed the parts they replaced. They did an outstanding quality job on my car which looks like out of the showroom; even the Honda Dealer could not figure out what was repaired. They guaranteed their work for life, I'm so glad I picked 101 Auto body And Paint Sanjose .
Gill

United States

#7 Jan 23, 2010
My friend recommended 101 Auto Body And Paint Sanjose , when I damaged my Mercedes. The staffs are very friendly, honest, and reliable and the prices are quite reasonable.. They do awesome paint jobs on my car and overall quality works. They help with some of my insurance deductible waived. They finished the work when promised. I definitely will recommend this shop to other
Niku

Newark, CA

#8 Feb 14, 2010
My Jaguar XJ8L was hit in the driver's rear door in a parking lot two weeks before my lease end. Whoever hit it really did a number on the car and of course they didn't leave a note. So much for personal accountability.

I had used 101 Auto body Sanjose in the past and was always impress by the quality of their work. I called and talked to Singh and described my predicament. Even though they were very busy, he told me to bring the car down (it was driveable) and he would handle everything and do his best to get it finished in time for the lease turn-in.

When I went to get the car back 7 days later(!!) I almost didn't want to return it to the lease company. On their own, they completely cleaned up and touched up the car and didn't charge me a penny for it. Mr. Singh (Owner) told me they wanted to make sure the leasing company didn't charge me for incidental scratches or paint chips as they so often do.

This is a level of service way above and beyond what I could have expected from any other shop, including the dealer. My car was fixed perfectly, sooner than I needed, and they went the extra mile to ensure I had a smooth lease end transition
Niku

Newark, CA

#9 Feb 14, 2010
My Jaguar XJ8L was hit in the driver's rear door in a parking lot two weeks before my lease end. Whoever hit it really did a number on the car and of course they didn't leave a note. So much for personal accountability.

I had used 101 Auto body Sanjose in the past and was always impress by the quality of their work. I called and talked to Singh and described my predicament. Even though they were very busy, he told me to bring the car down (it was driveable) and he would handle everything and do his best to get it finished in time for the lease turn-in.

When I went to get the car back 7 days later(!!) I almost didn't want to return it to the lease company. On their own, they completely cleaned up and touched up the car and didn't charge me a penny for it. Mr. Singh (Owner) told me they wanted to make sure the leasing company didn't charge me for incidental scratches or paint chips as they so often do.

This is a level of service way above and beyond what I could have expected from any other shop, including the dealer. My car was fixed perfectly, sooner than I needed, and they went the extra mile to ensure I had a smooth lease end transition

Since: Mar 10

Location hidden

#10 Mar 4, 2010
In the unfortunate event you find yourself in need of an auto body shop, 101 Auto Body And Paint is the place to go in Sanjose. When my Nissan Maxima was involved in an accident with a school bus, this was the first time I needed substantial auto body work performed since I moved to Sanjose away from my former small town in Iowa. I wasn't expecting to find a shop in Sanjose with the level of personalized service provided by a repair shop in a small town. 101 Auto Body And Paint exceeded these expectations. Singh was up-front and honest from the very beginning, and made sure to tell me exactly what to expect. Everything was clearly communicated, and I was treated respectfully and courteously at all times. Additionally, I was concerned about renting a car (my car was in the shop for 9 days), however, 101 Auto Body And Paint has a relationship with Enterprise, and I didn't have to lift a finger. All in all, my experience with 101 Auto Body And Paint was a great one and if the need ever arises again for auto body repairs, I will definitely be back.
Kim L

United States

#11 Mar 12, 2010
101 Auto Body And Paint is wonderful! They are good at what they do and strive to do right by their customers as far as dealing with the insurance companies.
I got in an accident and the first auto-body shop I took it to refused to even asses the car repairs once declared totaled by the insurance companies. I took it to 101 Auto Body And Paint it was a different story!
They repaired it so well there is no way to tell that I had an accident let alone it was totaled, everyone that sees their work on my car is very impressed at how beautiful it looks again!
The also handled almost all of the dealings with the insurance company which made my life so much easier since I had so much to worry about due to the accident. They even made sure that I got the true value of my car I from the accident settlement, and I seriously doubt that I would have gotten as much on my own.
They were very straightforward with me and kept me up to date with what was going on and even made the effort to explain all the damage to my car in a way that even I could understand.
They were a 45 minute drive from where I live but more than worth all the driving I had to do.
They really go above and beyond! Best Auto Body Shop Ever

Since: Mar 10

United States

#12 Mar 27, 2010
After nearly totalling my car, I was referred to 101 Auto Body Paint and decided to give it a try. They did an amazing job; my car came back looking and performing like it had never been in an accident. You couldn't ask for friendlier, more straight-talking service. I was recently in another (much smaller) accident and took my car back to 101 Auto Body Paint. Singh consulted me regarding how I wanted the repairs done, and again, the car came back looking amazing. In fact, it looked even better than before the accident - they took care of some dings and scratches that weren't even part of the original estimate at no additional cost! I really can't imagine a more positive car repair experience, and if I ever need repairs again I know exactly where I'm going.

Since: Apr 10

San Francisco, CA

#13 Apr 10, 2010
101 Auto Body is the only place I go to get my car fixed. It is the only place I recommend to my friends and family as well. It is very rare to find an auto repair shop where you can be comfortable just dropping your car off and letting them fix your car but my experiences with them has built this comfort level for me and I am here to assure you that not only will they do the job perfectly, but they will do only what is necessary and be completely up front and honest with you what you need and don't need. I highly recommend them. I came across 101 Auto Body two years ago when I was new in town and needed to get my car fixed. I called the Lexus dealership to get estimates for my IS300 and I ended up asking when I can pick up my car and they said it will take a while because they don't fix damaged cars at the dealership, they send them to 101 Auto Body to get repaired. So I figured I would get it fixed straight at the source to save some time

Since: Jul 10

San Jose, CA

#14 Jul 10, 2010
QUALITY PAINT WORK
I had an accident last month and I had damaged the right side of my front bumper along with the headlight. I shopped around at various body-shops for quotes and 101 Auto Body And Paint offered the best price for the job. My car was fully repaired within the week and I was pleased with the final outcome. Thankfully, they were able to restore it to its original condition! I'd definitely recommend their services.
Jake Boyer

Sunnyvale, CA

#15 Jul 30, 2010
They're SOOO GREAT! I was in an accident and Geico sent my car to 101 Auto Body And Paint Sanjose. They are all very friendly and professional! They called frequently to update me on my car, and got it done quickly as promised, considering the damage. Having an accident is HORRIBLE, but Geico and 101 Auto Body And Paint made it so much easier than I could have imagined! Thank you so much! My car is Beautiful
Anonymous

Sunnyvale, CA

#17 Aug 17, 2010
I have nothing but wonderful things to say about 101 Auto body & paint Sanjose. They did an absolutely immaculate job reparing my Jeep Grand Cherokee (which sustained extensive rear/tailgate damage after someone backed into me in a parking lot). Singh was especially helpful in his assistance dealing with my insurance company and the rental coverage on my policy. Victor was also a great help, and all staff are incredibly knowledgeable and friendly. I was so pleased to get my beloved Jeep back in such a timely fashion, and even more happy when the car had been washed and vacuumed. I will hopefully not be in another accident in Bay area, but if I am, I will definitely go back to 101 autobody shop.
Yareli Maldonado

United States

#18 Sep 18, 2010
True story. I had just bought a new (at the time), 2010 Full size Range Rover, and I didn't have more than 1000 miles on the car before I got side-swiped coming off of 680 into Sanjose. The front quarter panel, as well as most of the front bumper were destroyed, and I was pretty upset to say the least. I called 101 auto Body & Paint on the advice of a good friend, and spoke to Paul. Paul didnt know me from a hole in the wall, but when I told him what had happened over the phone (I called them about 10 minutes after the accident), he told me to come on by so he could have a look. He shook my hand, looked at the damage, could see how upset I was, and told me, "no problem. I'll order the bumper and panel, paint them in one day, and have you come by that afternoon, and we'll put it back together." 4 days later, I picked up my truck, and it was as good as new. Factory replacement parts, worked directly with the adjuster for me, and handled everything like true pros.
Thanks guys!
Pros: Great customer service, incredible work, honest, friendly
Anonymous

Sunnyvale, CA

#19 Jan 8, 2011
I've never written a review , but the service and work at this place was that good, that I decided to write my first one. A car accident left my car with its front bumper ripped off. I called to schedule an appointment. They were able to take my car immediately. For a really reasonable price they made my car look better than it did even before the crash. They buffed out tire marks, popped out dents and touched up scratches, as well as reattaching my front bumper. AND as a bonus, they cleaned my car! Inside and out! I was very happy with the result!
Lopez

Sunnyvale, CA

#20 Jan 28, 2011
I have recently had my car repaired by 101 Auto Body and I am really impressed by the work they have done. My car had been in an accident and the door was completely smashed in. I took my car into 101 Auto Body the next day and they totally took care of me. I was given a new rental car on the spot that was totally covered by insurance, didn't cost me a thing. They replaced my car door, took out all the other dings/dents from the accident, painted it, and made it like new in a very timely manner. The quality of the work is top notch, this place really makes sure things are done right. From body work to paint, this shop by far does the best work in Bay Area. The service is excellent and everything is made super convenient. I would recommend 101 Auto Body to anyone without hesitation.
GOOD SERVICE

Sunnyvale, CA

#21 Jan 29, 2011

I have recently had my car repaired by 101 Auto Body and I am really impressed by the work they have done. My car had been in an accident and the door was completely smashed in. I took my car into 101 Auto Body the next day and they totally took care of me. I was given a new rental car on the spot that was totally covered by insurance, didn't cost me a thing. They replaced my car door, took out all the other dings/dents from the accident, painted it, and made it like new in a very timely manner. The quality of the work is top notch, this place really makes sure things are done right. From body work to paint, this shop by far does the best work in Bay Area. The service is excellent and everything is made super convenient. I would recommend 101 Auto Body to anyone without hesitation.

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