Review: Thrower Home Improvements LLC

Review: Thrower Home Improvements LLC

Posted in the Phoenix Forum

Donna S

Phoenix, AZ

#1 Jun 25, 2012
Had been searching for someone who could think outside the box and had expertise in almost any area. Stumbled across Your Best Handyman (Terry). He answered his phone (unbelievable already) and scheduled an estimate. We wanted a modification to all our kitchen cabinet doors and pulls installed in the entire house. Came out exactly on time and called first when he was enroute. Provided an extremely fair and reasonable quote and we contracted. His work was excellent. He performed it all very timely, cleaned up as he went along and was a pleasure to work with. He is the first person we will call for assistance and we feel lucky to have found him.
Anonymous

Laveen, AZ

#2 Aug 15, 2012
This Terry handyman was a dishonest and a shameful owner and charged $120 just for flipping a switch! We thought this company is honest and reliable! But how can you trust a company if the owner itself is dishonest and ripping customers off?!! I WILL NOT RECOMMEND AND USE THIS COMPANY EVER AGAIN!
Brittany

Phoenix, AZ

#3 Sep 27, 2012
Called to have a few things done around the house and look at our garbage disposal. He was on time and very helpful. His pricing was fair and he was really nice. Not dishonest or a rip off at all.
Annoyed Renter

Gilbert, AZ

#4 Nov 24, 2012
I am renting a home and the owners use Terry Throwers services for repairs although I am not sure why. Not only are they never on time, the work is shoddy and they have left trash behind on several occasions. Most recently they removed and replaced the covered patio. Terry's workers used two inch nails on 3/4 in plywood so there are about 20+ nails sticking out of the top of our roof, the support beam they chose is cracked in the middle, there are gaps at the joints brackets without nails, an exposed ground wire and tar leaking through from the top, some of it they painted over (how nice) some they didn't bother with, really there is too much to list. The owner of the company, Terry, was supposed to come out and look at it after the property manger, myself, and the owners expressed concern over the work yet failed to do so. Instead another worker came out to look at it after installing a security door and told my husband it "turned out nice." Apparently he is blind. My husband told him to send the owner out. Who knows if I will ever hear from them. I don't know how much was charged for any of this work but honestly I wouldn't have paid a dime and I WOULD NOT EVER USE THEIR SERVICES OR RECOMMEND THEM TO ANYONE!!!!!
SUSAN

Phoenix, AZ

#5 Jun 22, 2014
I HIRED THIS IDIOT TO REMODEL MY KITCHEN AND IT HAS BEEN A HORRIBLE NIGHTMARE, I DISCUSSED WITH HIM PRIOR TO SIGNING A CONTRACT THAT I WANTED TO MAKE SURE THAT HIS CREW IS BACKGROUND CHECKED AND THAT THEY WOULD COME EVERYDAY AND GET THE JOB COMPLETED IN 3 WEEKS. HE ASSURED ME HE HAD A REGULAR CREW, THAT THIS JOB WOULD BE A PRIORITY. FIRST OF ALL HE DOES NOT HAVE A VALID CONTRACTORS LISCENSE (IT WAS SUSPENDED ON 8/1/2013) AND HE PRESENTED HIMSELF AS A LISCENSED CONTRACTOR, HE HAD NO REGULAR CREW AND NO ONE WOULD SHOW UP FOR DAYS OR 6-7 HOURS AFTER THE TIME THEY WERE SUPPOSED TO SHOW UP, NEVER CLEANED THE JOB SITE, DUST AND DEBRIS LAID ALL OVER THE PLACE UNTIL I CLEANED IT. HE NEVER CLEANED THE JOB SITE AND THERE WAS NO CREW TO DO IT EITHER. MY KITCHEN IS A SHODDY MESS. CABINETS NOT MATCHED, PUT IN CROOKED AND BACKWARD, PLUMBING LEAKED AND FUTHER RUINED THE CABINETS ND WORST OF ALL HE TOLD ME I HAD TO HAVE A NEW BREAKER BOX FOR AN ADDITIONAL 1800 DOLLARS, WAS SUPPOSED TO HAVE A PERMIT WHICH I DID NOT KNOW AND IT WAS SUPPOSED TO BE INSPECTED, HE PUT IT IN WRONG, EXPOSED WIRES, BIG GLOB OF FOAM HANGING OUT OF MY HOUSE NOT I HAVE TO GET IT PERMITTED ETC, GUNK AND EPOXY AND CRAP SEEPING FROM UNDER THE CABINETS AND DISCOLORED THE CABINETS BASES, HE CHARGED MY 14, 300,00 DOLLARS AND SAW ME COMING. DO NOT TRUST THIS PERSON AS HE IS DISHONEST AND A LIAR AND A CHEAT. I REPORTED HIM TO ANGIES LIST AND THE COWARD TOOK HIMSELF OFF OF THERE SO NO ONE COULD READ WHAT A CHEAT HE IS AND I FILED A COMPLAINT WITH THE BBB AND AM GOING TO FILE A COMPLAINT WITH ROC THEN I AM GOING TO SUE HIM. I WANT ME MONEY BACK AS THE WHOLE KITCHEN NEEDS REDONE OH AND THE GRANITE COUNTERTOPS ARE SEPARATING AND UNEVEN,. THIS GUY TOLD ME WHAT A PERFECTIONIST HE IS. WHAT A A JOKE. DO NOT HIRE HIM. DO NOT TRUST HIM AND ALSO WE HAD A LARGE TOOL BOX GO MISSING WHEN HE WAS WORKING HERE AND THE ONLY KID WHO WORKED HERE BESIDES THROWERS BOTHER WHO DID A COUPLE DAYS OF WORK AND THE TILE GUY, THIS KID HAD A FELONY BECAUSE THE KID TOLD ME HE DID. I GOT SCREWED SOOOOO BAD AND I WILL NOT LET THIS GO UNTIL I GET MY MONEY BACK SO I CAN HAVE THE KITCHEN I DESERVE. BELIEVE ME, THE NEXT PERSON I HIRE WILL BE LIGITIMATE. DONT TRUST ANGIES LIST AS THEY DO NOT REGULARLY CHECK LISCENSES.
David

Goodyear, AZ

#6 Oct 13, 2015
Terry is clearly a disappointment. Unreliable and untruthful. We hired him to recover our patio roof. He told us the job would take three days but because of excuse after excuse (my van won't start, I had to go to Denver to visit my sick Mom) it took more than three weeks. When he finished, he said he would be back in 10 days to make sure everything was sealed properly, and to clean the tar off of OUR ladder, which he used for the roofing job. Three weeks later, and after multiple text and phone messages, of which he responded to none, we had a storm and found a 3X15 foot strip of tarpaper on the patio afterwards. Another round of texts and phone messages with no response. We are now in the process of hiring another contractor to clean up his mess. DO NOT HIRE TERRY THROWER!!!

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