Businesses Say Salesman Duped Them On Credit Card Processing

Full story: Fox2Now 18
Small Business owners beware if you use credit card machines, you should know there's a very convincing salesman out there. Full Story
Christina

Saint Louis, MO

#1 May 19, 2010
You go Cindy!
Jeanne Y

Kansas City, MO

#2 May 19, 2010
I was taken by the same scam by Eric Sutton. He flat out lied to me about the refund check, the fees, the lease contract, and canceling my previous processor. Worst of all he scammed me out of my old credit card terminal said his company reconditioned them sold them for us and then sent us a check for the sale of the old processor in the amount of 400.00. So basically he stole a 2000.00 machine from me and locked me into a lease that he said his company was going to comp. for me if I would give him a reference to solicit other businesses...All lies. I called him everyday 3 times a day for over 4 months and listened to excuses. false promises and lies. I know of several other businesses he has taken with his scam as well. When I called the company he works for they threatend me and Mr.Sutton also threatened me telling me his bosses name is Vitale and he is Italian mafia and they will come after me so don't make waves or I will be sorry. He belongs in Jail!! I will be filing a report with the attorney general and the better business bureau. We need to stop him and make him pay for what he has done.

Since: Feb 10

Florissant, MO

#3 May 19, 2010
What a scumbag. I personally haven't had a credit card since the mid-80s, and don't care if I ever have another one. I have a Debit/Credit card through my bank, but seldom ever use that. It came with account, I didn't request it. I realized back then that credit cards were going to be the wave of the future, but, I could easily see where a person could get way over the heads in trouble with one too. And there is plenty of reasons for why banks issued so many of them -$$$$$$.
Wish you luck in trying to bring this stool sample to justice.
For Shame

Saint Louis, MO

#4 May 20, 2010
Mr. Eric W. Sutton was convicted of felony stealing in 1997 and was sentenced to three years in prison. No one should ever do business with this man. If you have been a victim of one of his schemes, please call the police, the Better Business Bureau, and the Missouri Attorney General's office. Sounds like Mr. Sutton needs a real taste of prison this time.
stl

United States

#5 May 23, 2010
Funny when I was listening to this story I thought oh my it has to be Eric Sutton. I am in the merchant services business and have run across many merchants that have been scammed by this guy. It is unfortunate as he gives our business a bad name...he has been asked by many companies not to solicit for them anymore because of his tactics and the stories really dont vary much from this one. It just amazes me that business owners choose to do business with him... cant you see he is a scam from the moment he walks in the door??? Why are you not reading what you are signing??? I am glad this owner put this on TV...too bad all of St. Louis was not watching...it would be a blessing to get him out of this business!!!!!
Aggie Huels

AOL

#6 Jun 9, 2010
Eric Sutton came to my place of business last year in July with the same scam. He said he could save me money on my credit carad processing which I had with Heartland. He said he would pay my cancellation fee, pay to put in a new phone line, and give me two credit carad machines. I told him I had aa crdit card machine, already paid for,howeverEric said in order to have the lower rate, MC, has to have me use their machines. I had to call the co. Time Payment corporation to verify that I received the two machines. Eric Sutton told me they were free. A couple months later I noticed that my bank account had been charged $159.00 lease fee for 4 years!
When I contacted TImePayment Corporation they said that I had signed a contract for this lease. Eric Sutton had to copy my signature on to that contract from the one I signed for the processing company.
When I tried to contact Eric Sutton, he said he would come see me but his brother was just in a near death accident and he would get back with me. I could never reach him after that. I tried to Contact Jim Vitale at Providence Group and he said he did not know of any such business transaction. He was just the financier for Eric Sutton.
Time Payment corporation is now suing me for the 4 hear contract which I never signed. I am a very small business, on my own and this will put me out of business.
Heartland processing said that they have heard of other business who have had Eric Sutton approach them as well.
Aggie Huels

AOL

#7 Jun 10, 2010
For Shame wrote:
Mr. Eric W. Sutton was convicted of felony stealing in 1997 and was sentenced to three years in prison. No one should ever do business with this man. If you have been a victim of one of his schemes, please call the police, the Better Business Bureau, and the Missouri Attorney General's office. Sounds like Mr. Sutton needs a real taste of prison this time.
That is exactly what I am going to do! All three! I whish I had seen that clip from Fox 2 earlier though my scam happened last JULY! It's a shame with all ecomomic problems small family owned business are encountering anyway, that this scumbag is out on the street yet, scamming more people! Something needs to be done about him so he is stopped!
Aggie Huels

AOL

#8 Jun 10, 2010
Jeanne Y wrote:
I was taken by the same scam by Eric Sutton. He flat out lied to me about the refund check, the fees, the lease contract, and canceling my previous processor. Worst of all he scammed me out of my old credit card terminal said his company reconditioned them sold them for us and then sent us a check for the sale of the old processor in the amount of 400.00. So basically he stole a 2000.00 machine from me and locked me into a lease that he said his company was going to comp. for me if I would give him a reference to solicit other businesses...All lies. I called him everyday 3 times a day for over 4 months and listened to excuses. false promises and lies. I know of several other businesses he has taken with his scam as well. When I called the company he works for they threatend me and Mr.Sutton also threatened me telling me his bosses name is Vitale and he is Italian mafia and they will come after me so don't make waves or I will be sorry. He belongs in Jail!! I will be filing a report with the attorney general and the better business bureau. We need to stop him and make him pay for what he has done.
Thank you for the reply! You are absolutely correct! He needs to be stopped! I cannot believe that with today's technology they cannot find him. I bet they could!
How many small businesses have to be taken advantage of before this happens!
Aggie Huels

AOL

#9 Jun 10, 2010
Garymd wrote:
What a ****. I personally haven't had a credit card since the mid-80s, and don't care if I ever have another one. I have a Debit/Credit card through my bank, but seldom ever use that. It came with account, I didn't request it. I realized back then that credit cards were going to be the wave of the future, but, I could easily see where a person could get way over the heads in trouble with one too. And there is plenty of reasons for why banks issued so many of them -$$$$$$.
Wish you luck in trying to bring this stool sample to justice.

When one is in business, especially a small family owned business, its absolutely crucial that we take credit cards if you want any business. I've never had any trouble with a bank just this "stool sample" ( well put!) He needs to be put in jail!
jjp

Saint Louis, MO

#10 Jun 16, 2010
We tried to get an attorney to file a class action suit against Sutton, Vitale and the various firms he represented. No luck. We are now involved in negotiating a stop to the ridiculous payments for machines not delivered and services that we could get for much less.
The infuriating thing is that the companies that use him as an agent refuse to take responsibilities for his actions. We feel there is a level of collusion if you continue to use agents who have been shown to be crooked.
Totally Frustrated

Saint Louis, MO

#11 Jun 28, 2010
I am also a victim...he got me just this past April! I actually knew this crook from High School, so I trusted him...until I saw the piece on the Channel 2 news! He was a stupid jock and a "goody, goody" in school, so I was a little suprised when I found out how he really was.
I have been relentlessly trying to get my money back, as well as trying to get out of the ridiculous contract--which I wouldn't have signed had I known that EVERYTHING THAT HE SAID was a complete lie!
So far, I have not been able to get a solid address on this guy..the office address that is listed is a dead address. I have filed complaints with the BBB, attorney general, and the FBI fraud division. The BBB has told me that "Providence Place Dev." is no longer in business..and, that is the last known employer listed for Eric Sutton.
There has got to be something we can all do together to stop this guy. I am open to suggestions...we need to make sure he doesn't do this to any more businesses!
He's no different than any other kind of thief or predator, and he should be locked up.
Eric

Saint Louis, MO

#12 Jun 28, 2010
Lighten up will ya. Just trust me
Aggie Huels

AOL

#13 Aug 5, 2010
Totally Frustrated wrote:
I am also a victim...he got me just this past April! I actually knew this crook from High School, so I trusted him...until I saw the piece on the Channel 2 news! He was a stupid jock and a "goody, goody" in school, so I was a little suprised when I found out how he really was.
I have been relentlessly trying to get my money back, as well as trying to get out of the ridiculous contract--which I wouldn't have signed had I known that EVERYTHING THAT HE SAID was a complete lie!
So far, I have not been able to get a solid address on this guy..the office address that is listed is a dead address. I have filed complaints with the BBB, attorney general, and the FBI fraud division. The BBB has told me that "Providence Place Dev." is no longer in business..and, that is the last known employer listed for Eric Sutton.
There has got to be something we can all do together to stop this guy. I am open to suggestions...we need to make sure he doesn't do this to any more businesses!
He's no different than any other kind of thief or predator, and he should be locked up.
These two scumbags will have their time! I canot Eric has the nerve to post a comment! If you want to do something , call Bonita at Fox 2 news as well as The Gray Law Firm in St. Charles. They are both involved in this case and would be more than happy to hear from you!
the Attorney General's office is working on it as well. Smal businesses need to have some recourse against crimminals such as these two, James Vitale and Eric Sutton. If the police would cooperate at all they could have been caught by now!
Aggie Huels

AOL

#14 Aug 5, 2010
jjp wrote:
We tried to get an attorney to file a class action suit against Sutton, Vitale and the various firms he represented. No luck. We are now involved in negotiating a stop to the ridiculous payments for machines not delivered and services that we could get for much less.
The infuriating thing is that the companies that use him as an agent refuse to take responsibilities for his actions. We feel there is a level of collusion if you continue to use agents who have been shown to be crooked.
I honesly think these companies know who they are dealing with! They would have to to be blind not to have realized this by now. They have to make their money somehow and take their chances! Contact Bonita at Fox 2. She would love to hear from you!
Conscience

AOL

#15 Aug 5, 2010
Eric wrote:
Lighten up will ya. Just trust me
What would your mother think?? I bet she is really proud of you! Or your Dad? Oh I forgot he's dead!
Totally frustrated

Saint Louis, MO

#16 Aug 5, 2010
Aggie Huels wrote:
<quoted text> These two scumbags will have their time! I canot Eric has the nerve to post a comment! If you want to do something , call Bonita at Fox 2 news as well as The Gray Law Firm in St. Charles. They are both involved in this case and would be more than happy to hear from you!
the Attorney General's office is working on it as well. Smal businesses need to have some recourse against crimminals such as these two, James Vitale and Eric Sutton. If the police would cooperate at all they could have been caught by now!
Thank you..I will take your advice! Recently, I was contacted by the Attorney General's office and, hopefully, they are finally going to do something with him. I don't think he has a clue as to how many people are after him. Just the fact that he had the nerve to post a comment tells me that he thinks it's a joke. It's all going to catch up to him very soon!
Regret

United States

#17 Jan 21, 2014
Aggie Huels wrote:
<quoted text>
Thank you for the reply! You are absolutely correct! He needs to be stopped! I cannot believe that with today's technology they cannot find him. I bet they could!
How many small businesses have to be taken advantage of before this happens!
I personally know him regrettably. He scammed me and has stolen money from me, lied, and more terrible things. He is now at lake of the Ozarks scamming more people and stealing more money. He needs to be stopped.
Totally Frustrated

Osage Beach, MO

#18 Jan 22, 2014
Regret wrote:
<quoted text>
I personally know him regrettably. He scammed me and has stolen money from me, lied, and more terrible things. He is now at lake of the Ozarks scamming more people and stealing more money. He needs to be stopped.
I received an email alert that someone had posted on this forum. I haven't heard anything in the last couple years, so I was quite surprised. I was sure he was either in prison, or, at least, out of the state of Missouri! I noticed that you said you personally knew him. Would that possibly be from high school? If so, we might know each other.
I posted on here in 2010 when he scammed me and my aunt's grooming business in Arnold. I have been in contact with the Attorney General, the BBB, and a lawyer who had been building a class action lawsuit. I received a letter a while back that said Eric was on an FBI watch list. Hopefully, I can find the letter, because there was a name & number to contact if you had information on him.
Do you know if he's working under a company name? Would you happen to have any contact info for him? I think whatever info we can give the FBI should get us closer to stopping him for good. I used to just want to track him down myself and deliver his punishment, if you know what I mean! Then I realized that he wasn't worth going to jail.
Please post whatever info you can! As long as we don't give up, he will get what's coming to him!

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