Got A Credit Card Horror Story?

Full story: WGRZ Buffalo 43
Having a hard time juggling credit card debt? If so, the state Consumer Protection Board wants to hear from you. Full Story
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inkling

United States

#1 Aug 20, 2007
Card stories can be funny too
MICHELE FEARON

Hackettstown, NJ

#3 Sep 11, 2007
GE MONEY BANK IS RUINING MY CREDIT, MY ORIGINAL PURCHASE WAS MADE @ PC RICHARDS IN WAYNE, N.J., NOT KNOWING,THIS SINGLE PURCHASE WAS SPLIT ON MY STATEMENT, WHAT THEY CALL A PROMO,I MADE MY PAYMENTS EVERY MONTH ON TIME UNTIL THE PROMOTION EXPIRED, PRIOR TO EXPIRING,I PAID THIS IN FULL LIKE ALL MY CREDIT CARDS,WHEN I RECEIVED MY NEXT STATEMENT THE INTEREST WAS OUT OF THIS WORLD, OVER $700.00, WITH THIS I PHONED THEM AND EXPLAINED MY SITUATION THEY WERE HEARTLESS AND SOME OF THEM WERE RUDE, SINCE MARCH OF 2007 I HAVE BEEN GETTING HIT WITH INTEREST THAT IS UNBELIEVABLE, NOW I AM UP TO OVER A $1,000.00 ON INTEREST ALONE, I TOLD GE MONEY BANK I WAS OUT OF WORK AND THEY COULD CARE LESS. I TOLD THEM I WOULD BE CANCELING SEVERAL OTHER ACCOUNTS I HAD WITH THEM BECAUSE THEY WERE NOT CUSTOMER FRIENDLY AT ALL, SO I CLOSED SEVERAL OF MY ACCOUNTS AND PAID THEM ALL IN FULL,THIS WAS NOT MY FAULT, AS SOON AS I REALIZED THE SKY HIGH INTEREST OF $700.00 I IMMEDIATELY SENT THE BALANCE IN FULL AND AT THAT TIME I WAS ACTUALLY EARLY BECAUSE WHEN PC RICHARDS SPLIT MY SINGLE PURCHASE THERE WERE TWO DUE DATES AT THE VERY BOTTOM OF EACH STATEMENT, I NEVER NOTICED THIS UNTIL THE STATEMENT CAME WITH A $700.00 INTEREST, I DO NOT THINK ANYONE WOULD HAVE SEEN THESE TWO AMOUNTS KNOWING THEY MADE ONE SINGLE PURCHASE, I LOOKED AT THE TOP OF THE STATEMENT EVERY MONTH WHATEVER WAS DUE I PAID. THIS WAS A DEFERRED ACCOUNT, WHICH I HAVE DONE BEFORE AND ALWAYS PAID IN FULL, PLEASE SEE MY POINT OF VIEW AND ASK THESE PEOPLE TO STOP HARASSING ME, I PAID THEM IN FULL BACK IN MARCH 2007. I ALSO SENT THEM A TYPED LETTER EXPLAINING MY SITUATION, THEY WERE HEARTLESS AGAIN, NOW I DO NOT ACKNOWLEDGE GE MONEY BANK AT ALL, BUT MEANWHILE MY EXCELLENT CREDIT IS BEING DESTROYED, PLEASE HELP ME, I AM OUT OF WORK AND I CANNOT AFFORD TO THROW AWAY ALL THIS MONEY. THANK YOU FOR YOUR ATTENTION IN THIS MATTER, HAVE A NICE DAY!

CORDIALLY,
MICHELE FEARON

GIslander

Buffalo, NY

#4 Sep 11, 2007
MICHELE FEARON wrote:
GE MONEY BANK IS RUINING MY CREDIT, MY ORIGINAL PURCHASE WAS MADE @ PC RICHARDS IN WAYNE, N.J., NOT KNOWING,THIS SINGLE PURCHASE WAS SPLIT ON MY STATEMENT, WHAT THEY CALL A PROMO,I MADE MY PAYMENTS EVERY MONTH ON TIME UNTIL THE PROMOTION EXPIRED, PRIOR TO EXPIRING,I PAID THIS IN FULL LIKE ALL MY CREDIT CARDS,WHEN I RECEIVED MY NEXT STATEMENT THE INTEREST WAS OUT OF THIS WORLD, OVER $700.00, WITH THIS I PHONED THEM AND EXPLAINED MY SITUATION THEY WERE HEARTLESS AND SOME OF THEM WERE RUDE, SINCE MARCH OF 2007 I HAVE BEEN GETTING HIT WITH INTEREST THAT IS UNBELIEVABLE, NOW I AM UP TO OVER A $1,000.00 ON INTEREST ALONE, I TOLD GE MONEY BANK I WAS OUT OF WORK AND THEY COULD CARE LESS. I TOLD THEM I WOULD BE CANCELING SEVERAL OTHER ACCOUNTS I HAD WITH THEM BECAUSE THEY WERE NOT CUSTOMER FRIENDLY AT ALL, SO I CLOSED SEVERAL OF MY ACCOUNTS AND PAID THEM ALL IN FULL,THIS WAS NOT MY FAULT, AS SOON AS I REALIZED THE SKY HIGH INTEREST OF $700.00 I IMMEDIATELY SENT THE BALANCE IN FULL AND AT THAT TIME I WAS ACTUALLY EARLY BECAUSE WHEN PC RICHARDS SPLIT MY SINGLE PURCHASE THERE WERE TWO DUE DATES AT THE VERY BOTTOM OF EACH STATEMENT, I NEVER NOTICED THIS UNTIL THE STATEMENT CAME WITH A $700.00 INTEREST, I DO NOT THINK ANYONE WOULD HAVE SEEN THESE TWO AMOUNTS KNOWING THEY MADE ONE SINGLE PURCHASE, I LOOKED AT THE TOP OF THE STATEMENT EVERY MONTH WHATEVER WAS DUE I PAID. THIS WAS A DEFERRED ACCOUNT, WHICH I HAVE DONE BEFORE AND ALWAYS PAID IN FULL, PLEASE SEE MY POINT OF VIEW AND ASK THESE PEOPLE TO STOP HARASSING ME, I PAID THEM IN FULL BACK IN MARCH 2007. I ALSO SENT THEM A TYPED LETTER EXPLAINING MY SITUATION, THEY WERE HEARTLESS AGAIN, NOW I DO NOT ACKNOWLEDGE GE MONEY BANK AT ALL, BUT MEANWHILE MY EXCELLENT CREDIT IS BEING DESTROYED, PLEASE HELP ME, I AM OUT OF WORK AND I CANNOT AFFORD TO THROW AWAY ALL THIS MONEY. THANK YOU FOR YOUR ATTENTION IN THIS MATTER, HAVE A NICE DAY!
CORDIALLY,
MICHELE FEARON
If I were you I would call the better business bureau
Candy Apple

North Tonawanda, NY

#5 Sep 11, 2007
Michele - go to this website www.nysconsumer.gov for help.

“AIN'T is not a word. STUPID is”

Since: Jul 07

The Internet

#6 Sep 12, 2007
Candy Apple wrote:
Michele - go to this website www.nysconsumer.gov for help.
Or better yet:

https://tips.fbi.gov/
Tracy

Buffalo, NY

#7 Sep 12, 2007
Hi,

I am a bill collector and one of our clients is GE Money Bank. I often wondered about the interest- but there are other creditors with even higher rates (beleive me). I have seen people buy a $25 waste basket at Linens and Things and end up with a $250 bill. The only way I, or my manager could explain it, was that it was paid a day or 2 late and interest accrued on the late fee. Department stores usually have very high interest rates. This is the first time I have heard of the 'split bill'.

First, if a collection agency calls you or writes to you, get their mailing address and send, in writing that you dispute the bill.

Then, go to experian.com or equifax.com , buy all 3 of your credit reports (the 1-time thing, not the recurring 'credit watch') for about $29. If the bill is there- it is oftem GEMB or something similar- dispute on all 3 bureaus as 'not mine'. That choice usualy works best.

The credit bureau then sends a tape to GE Money Bank asking for details. These details have usually been lost in the transfer from the store back to GE Money Bank. If the credit bureau doesn't get the details it wants- it will erase the entry.

If it does not disappear- and it is possible- when you signed for the card- it was all in the details and many people don't read all of the fine print. This 'split bill' thing may have been there. Settle with a collection agency. Ask this question: "What is the lowest settlement your client will accept?" It is usually 60 cents on the dollar for dept/small store cards. Take it.

Settlements look just as good on your credit report now as 'paid in full'. It will state paid-satisfied- whereas in the past it stated 'legally paid in settlement for less than the full balance'. This wording was changed as it deterred consumers from taking a fair settlement and wary that it would not help their credit score. Now, a settlement will help your credit score.

In the future, read every word of a credit offer.

“AIN'T is not a word. STUPID is”

Since: Jul 07

The Internet

#8 Sep 18, 2007
Cards have always worked well for me, namely GE... and i even managed to screw over a lot of would-be creditors
alan

Fort Lee, NJ

#9 Oct 7, 2007
I have a Chase credit card for 34 years.The most recently received statement showed a late fee of $39 & interest in the amount of $11.22 totaling $50.22.I have a credit score of over 700 & never carry any balances & never pay late.I immediately called customer service who explained to me that I missed a bill. I explianed to them that I never received a bill.Perhaps it was not sent or lost in the mail.The rep.told me to pay all but the $50.22 which I did.I was also told that when the check clears to call a phone number since my account was to be noted & the $50.22 would be waived.I relied on this employees instructions & paid in effect 2 statements before the due date.I then called that number & was told the fees would not be waived.I cancelled the card & received a form letter from Chase.I can only imagine the time I will have to waste now in sending letters to the credit bureaus clearing my credit.So much for the Chase Advantage.

“AIN'T is not a word. STUPID is”

Since: Jul 07

The Internet

#10 Oct 10, 2007
i transferred my 24% interest cards to Chase, which are 9.9% and i paid off the rest of my cards (which were 21%) to a consolidation loan of 11%

The credit cards companies will drain your blood if you let them. Make a move.
Ray

Buffalo, NY

#11 Oct 11, 2007
Simple - Dont use credit cards. Pay cash or use a debit-linked card for everything.(make sure you have sufficient funds, too..)

I have a few for credit maintence as well as a car loan, student loan and a mortgage. I have no need for credit cards and only see them as tools for emergencies and to build my credit score higher.

Creditors - I have a different story for the rude, unsollicited calls I was getting daily for someone that didnt even live here nor did I have any contact information for. How nice that the debtor made up a Ph#(that happened to be mine), so thus I got their creditor calls..... I swore, got rude back and continually called back annoying them until I was taken off of their list.

It worked. Plus telling the arse on the phone that his mom was good in bed last night got him good.... ;)

“AIN'T is not a word. STUPID is”

Since: Jul 07

The Internet

#12 Oct 18, 2007
Credit card fraud is a wide-ranging term for theft and fraud committed using a credit card or any similar payment mechanism as a fraudulent source of funds in a transaction. The purpose may be to obtain goods without paying, or to obtain unauthorized funds from an account. Credit card fraud is also an adjunct to identity theft.

The cost of credit card fraud reaches into billions of dollars annually. In 2006, fraud in the United Kingdom alone was estimated at 428.0 million (about $840 million).
John Gliha

Dunnellon, FL

#13 Apr 9, 2008
Never settle with a third party debt collector, they have no legal standing until you make a payment with them. Force them to reassign the account back to the creditor with a request for validation. If you pay a third party debt collector you risk continuing the collection forever even if it's paid in full and thereby creating new creditors by agreeing to pay their assignees. I've tested this in court thousands of times and when asked, they can never produce a valid assignment agreement authorizing them to collect. Then on your credit file, dispute the item if it's there, as "This is not my account." and show them the lack of response you got to your request for validation.

Best regards,
www.johngliha.com
fred

Buffalo, NY

#14 Apr 9, 2008
I don't have a horror story, which is wonderful.
I have a credit card from my credit union for about 20 years, I made it a low limit of $500.00 and everytime they made it higher, I call and made it lower again. my spouse has one also that we use for vacations, it usually has a balance month to month but nothing out of control and it's with a bank who we have done business with for years. all the other offers that come to my house, I put in the shreader and put in the gargage, to easy to let it all get out of control.
so wrong

Buffalo, NY

#15 Apr 9, 2008
I try to use credit cards as little as possible, and recently I've cancelled and paid of a few of the cards that I used to have. I'm still down to 2 cards that I rarely use. I know my credit score was decent 2 years ago when I bought my house, and should be about the same (if not better) today. So what I do every 4 months or so, is call both credit card companies and scare them a bit. It usually goes something like "hi Capital One, I recently got an offer in the mail from XXX Bank for their credit card. They are offering an interest rate 2% lower than yours, and they have free balance transfers. Now I like doing business with you so I don't want to leave, but I find it hard to turn down this offer." Low and behold, my Capital One card interest rate can magically now be dropped another 2%! All you have to do is ask. I then repeat the same thing with my other card.

If you're looking for lower interest cards, I'd recommend checking www.bankrate.com . They have a lot of good reviews and will compare just about every major credit card out there for you.
Croc Hunter

Englewood, NJ

#16 Apr 9, 2008
The Sears Gold MasterCard is the highest in interest by a long mile. The worst credit card to have in my opinion.
Douglas

Elma, NY

#17 Apr 9, 2008
I refuse to use credit cards. We got into trouble using them a few years ago and now only pay cash. The only loans we have are the obvious ones...car and student loans.
Pano

AOL

#18 May 20, 2008
GE Money owns the Ikea credit card. Everything is routed to India, they do not understand us in America. We made a payment by phone with a $10 fee. We only did this because we were having problems with their website, we could not access our account and they told us it was too old and we couldn't use it. We paid the outrageous fee and made a payment on the account. We receive one of their rude calls stating we made no payment. When we looked at our bank statement, payment was made, but they posted it to a QVC account. We have never used QVC and have no account with them, but guess who owns the QVC credit... GE Money! The woman noted it and put in the log about the wrongly routed payment. Nothing was done, someone got us to pay their QVC bill. Finally 2 months later after making another $100 payment we find that the card has been canceled by GE, the balance has all kinds of fees, and the wrongly routed payment was never applied to our account. After calling at 8am I was finally able to be routed to the states where I have been told everything is being cleared up. They will re-activate our account, which I will never use again, they have waived the fees and applied the payments and the bill dropped to less than 1/3. I will no longer use GE Money, or IKEA. The least they could do if the don't want to have customer service in the US is route the calls to Canada. Take America back!
Abu from India

Englewood, NJ

#19 May 20, 2008
Pano wrote:
GE Money owns the Ikea credit card. Everything is routed to India, they do not understand us in America. We made a payment by phone with a $10 fee. We only did this because we were having problems with their website, we could not access our account and they told us it was too old and we couldn't use it. We paid the outrageous fee and made a payment on the account. We receive one of their rude calls stating we made no payment. When we looked at our bank statement, payment was made, but they posted it to a QVC account. We have never used QVC and have no account with them, but guess who owns the QVC credit... GE Money! The woman noted it and put in the log about the wrongly routed payment. Nothing was done, someone got us to pay their QVC bill. Finally 2 months later after making another $100 payment we find that the card has been canceled by GE, the balance has all kinds of fees, and the wrongly routed payment was never applied to our account. After calling at 8am I was finally able to be routed to the states where I have been told everything is being cleared up. They will re-activate our account, which I will never use again, they have waived the fees and applied the payments and the bill dropped to less than 1/3. I will no longer use GE Money, or IKEA. The least they could do if the don't want to have customer service in the US is route the calls to Canada. Take America back!

Vello. Hov kun eye elp zou? I don not understand?

“AIN'T is not a word. STUPID is”

Since: Jul 07

The Internet

#21 Aug 13, 2008
i agree

Keene, NH

#22 Aug 14, 2008
Pano wrote:
GE Money owns the Ikea credit card. Everything is routed to India, they do not understand us in America. We made a payment by phone with a $10 fee. We only did this because we were having problems with their website, we could not access our account and they told us it was too old and we couldn't use it. We paid the outrageous fee and made a payment on the account. We receive one of their rude calls stating we made no payment. When we looked at our bank statement, payment was made, but they posted it to a QVC account. We have never used QVC and have no account with them, but guess who owns the QVC credit... GE Money! The woman noted it and put in the log about the wrongly routed payment. Nothing was done, someone got us to pay their QVC bill. Finally 2 months later after making another $100 payment we find that the card has been canceled by GE, the balance has all kinds of fees, and the wrongly routed payment was never applied to our account. After calling at 8am I was finally able to be routed to the states where I have been told everything is being cleared up. They will re-activate our account, which I will never use again, they have waived the fees and applied the payments and the bill dropped to less than 1/3. I will no longer use GE Money, or IKEA. The least they could do if the don't want to have customer service in the US is route the calls to Canada. Take America back!
Hsbc credit card calls are also routed to india. It is the worst customer service ever. Their English is very poor, and they just can't understand what you are trying to tell them. I tried the " I got a better offer in the mail" thing, but the only answer I got was " No you call back 2 Month OK?" I cancelled my card right after the call.

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