San Juan Regional a first-rate facility

San Juan Regional a first-rate facility

There are 64 comments on the Farmington Daily Times story from Oct 15, 2010, titled San Juan Regional a first-rate facility. In it, Farmington Daily Times reports that:

I am writing this letter to express my heartfelt thanks to all of the technicians, nurses and doctors at San Juan Regional Medical Center who treated me during my recent illness.

Join the discussion below, or Read more at Farmington Daily Times.

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War Stories

Rio Rancho, NM

#1 Oct 15, 2010
'I point out that SJRMC is staffed by humans, all of whom are fallible.'

You took a big chance with your life, you should have went on up to Mercy, 30 minutes north of Aztec, if you really cared.
True Environment

Rio Rancho, NM

#2 Oct 15, 2010
San Juan Regional a first-rate facility - How can that be in such an environment as this ?-'which threaten both human health and the survival and recovery of endangered species'

'The Four Corners region near the San Juan River is home to two of the largest and dirtiest coal-fired power plants in the United States — the Four Corners Power Plant and the San Juan Generating Station. A third coal-fired power plant originally proposed for the area, the Desert Rock Energy Project, is now on hold. The BHP Navajo Coal Company’s (BNCC) Navajo Coal Mine is located south of Fruitland, New Mexico. It supplies coal to Four Corners Power Plant and is intended to feed Desert Rock Energy Project if it’s constructed. This complex of coal facilities emits CO2, mercury, selenium and other heavy metals into the air and water, which threaten both human health and the survival and recovery of endangered species like the Colorado pikeminnow and razorback sucker.'
sjrmc

Albuquerque, NM

#3 Oct 16, 2010
has anyone noticed ?

sjrmc has started hiring only foreign doctors lately ?. Just walk into their internal medicine/pulmonology clinic and try to find a US trained Dr. You can't do it, they are all H1B visa out of country Drs from the middle or near east. I am shopping for a new Dr. and may go to Durango. In my 3 visits to one of these new Dr's I feel uncomfortable as the obvious feeling of detachment and aloofness is evident, and I am used to a different attitude with someone I entrust with my life. Some of it may be cultural as the new Drs of middle or near east cultures do have a different view of women in society, but I don't know if I can trust this type of bias, and a healthcare provider.
tar

Los Alamos, NM

#4 Oct 16, 2010
sjrmc wrote:
has anyone noticed ?
sjrmc has started hiring only foreign doctors lately ?. Just walk into their internal medicine/pulmonology clinic and try to find a US trained Dr. You can't do it, they are all H1B visa out of country Drs from the middle or near east. I am shopping for a new Dr. and may go to Durango. In my 3 visits to one of these new Dr's I feel uncomfortable as the obvious feeling of detachment and aloofness is evident, and I am used to a different attitude with someone I entrust with my life. Some of it may be cultural as the new Drs of middle or near east cultures do have a different view of women in society, but I don't know if I can trust this type of bias, and a healthcare provider.
I have news for you, there are foreign born doctors all over the country.
It is difficult for a smaller rural community to attract physicians, so yes
there are some J-1 visa doctors here. For the most part they are very well
trained, and in fact are more up to date and practice more evidence based
medicine than many of the exisiting "non-foreign"-(for which I assume you mean
White) doctors who have been in town a while.
For all of you who think Mercy in Durango is superior, I have news for you
Farmington has many more specialists and board certified physicians than Durango-
yes Mercy has a prettier facility but that happens when you have the resources\that are associated with large hospital system based out of Denver.
alive by luck

Tijeras, NM

#5 Oct 16, 2010
SJRMC is number one if you want to get MERSA when all you wanted was a knee replacement
Surprised

Odessa, TX

#6 Oct 16, 2010
tar wrote:
<quoted text>
I have news for you, there are foreign born doctors all over the country.
It is difficult for a smaller rural community to attract physicians, so yes
there are some J-1 visa doctors here. For the most part they are very well
trained, and in fact are more up to date and practice more evidence based
medicine than many of the exisiting "non-foreign"-(for which I assume you mean
White) doctors who have been in town a while.
For all of you who think Mercy in Durango is superior, I have news for you
Farmington has many more specialists and board certified physicians than Durango-
yes Mercy has a prettier facility but that happens when you have the resources\that are associated with large hospital system based out of Denver.
. Problem is that the general level of competence in the Farmington Doctors is somewhat questionable.
Pinon Hills

Rio Rancho, NM

#7 Oct 16, 2010
War Stories wrote:
'I point out that SJRMC is staffed by humans, all of whom are fallible.'
You took a big chance with your life, you should have went on up to Mercy, 30 minutes north of Aztec, if you really cared.
Mercy has a First Class Facility, that happens when you have resources\that are associated with large hospital system based out of Denver.
Pinon Hills

Rio Rancho, NM

#8 Oct 16, 2010
tar wrote:
<quoted text>
I have news for you, there are foreign born doctors all over the country.
It is difficult for a smaller rural community to attract physicians, so yes
there are some J-1 visa doctors here. For the most part they are very well
trained, and in fact are more up to date and practice more evidence based
medicine than many of the existing "non-foreign"-(for which I assume you mean
White) doctors who have been in town a while.
For all of you who think Mercy in Durango is superior: Welcome to Mercy Regional Medical Center, southwest Colorado's largest and most technologically advanced hospital. Mercy Regional Medical Center is an 82-bed acute care hospital. More than 120 physicians and nearly 40 mid-level medical providers on staff represent more than 35 medical specialties. The new Mercy Regional Medical Center opened in the Grandview area of Durango in June, 2006. It includes state-of-the-art medical technology in an environment designed to promote a sense wellness and healing. All of the hospital's 82 patient rooms are private, and works of art located in the hospital's patient rooms, care areas, gardens, and lobbies comprise one of the largest collections in Colorado.

Originally founded in 1882 by the Sisters of Mercy, Mercy Regional Medical Center, a not-for-profit hospital, is part of the Catholic Health Initiatives health care system headquartered in Denver, Colorado.

San Juan Regional Medical Center (SJRMC):
'The Four Corners Region near the San Juan River is home to two of the largest and dirtiest coal-fired power plants in the United States. The Four Corners Power Plant and the San Juan Generating Station. The BHP Navajo Coal Company's (BNCC) Navajo Coal Mine is located south of Fruitland, New Mexico. It supplies coal to Four Corners Power Plant. This complex of coal facilities emits CO2, mercury, selenium and other heavy metals into the air and water, which threaten both human health and the survival and recovery of endangered species ...'

“getting closer to home...”

Since: Aug 08

middle of nowhere NM

#9 Oct 16, 2010
tar wrote:
<quoted text>
I have news for you, there are foreign born doctors all over the country.
It is difficult for a smaller rural community to attract physicians, so yes
there are some J-1 visa doctors here. For the most part they are very well
trained, and in fact are more up to date and practice more evidence based
medicine than many of the exisiting "non-foreign"-(for which I assume you mean
White) doctors who have been in town a while.
For all of you who think Mercy in Durango is superior, I have news for you
Farmington has many more specialists and board certified physicians than Durango-
yes Mercy has a prettier facility but that happens when you have the resources\that are associated with large hospital system based out of Denver.
your specialist list is very very small, like an X-Ray is SUB-CONTRACTED,surguries are done in Albq,and they will slap your keester into collections, when the auto accident bills are not paid. as they don't get paid, till all the work is done and over. try that on your credit! They tell you not to use your Medicare, cause the indigent fund pays more,except surgury,thats not going to fly, its against the rules. unless it will save your life.Nice, big, staffed+-, and useless. God forbid if your a Veteran,that's a four letter word, to SJR.cause your VA doctor is unwanted, and not allowed to see there patient, that's left up to the sub-contractors.It's Durango or Albq,Durango if insured. Albq if your a Vet, its just a 340 mile trip,but at least you will survive.
joke

Santa Fe, NM

#10 Oct 16, 2010
I think SJRMC is its own worst enemy. Most doctors and nurses think they are so much better than they really are. The Hospital employees are also arrogant and need to come back to reality.

Since: Dec 09

Location hidden

#11 Oct 16, 2010
Most places I've lived have had similar complaints about their local hospitals. It's par for the course, but what I've discovered is the criteria people use for what is "good" and what is "bad" in medical care. It's usually all about how personally attentive the doc and staff are to them---as in conversation, etc., which often has not much to do with the level of medical care.
Rider

United States

#12 Oct 16, 2010
Wow, ill guess many of you that have sounded off in this forum have never been outside this area. I not only have worked in health care for many years I have worked in many cities over the west. People here should be thankful there is a place Like San Juan Regional for them to turn too. SJRMC is a first-rate facility as Mercy, Durango is too.
They both have specialties, as any hospital does- based on Demographics. If you truly believe SJRMC is inferior, I think you are very miss-informed, or possibly undereducated in this area.
Then again maybe your just an idiot.

Since: Dec 09

Location hidden

#13 Oct 16, 2010
Rider wrote:
Wow, ill guess many of you that have sounded off in this forum have never been outside this area. I not only have worked in health care for many years I have worked in many cities over the west. People here should be thankful there is a place Like San Juan Regional for them to turn too. SJRMC is a first-rate facility as Mercy, Durango is too.
They both have specialties, as any hospital does- based on Demographics. If you truly believe SJRMC is inferior, I think you are very miss-informed, or possibly undereducated in this area.
Then again maybe your just an idiot.
Undereducated....misinformed.. ...using irrelevant criteria....all.

Many people love to "connect" with staff, which is all good, but that is certainly no yardstick for the quality of care, which, at SJRMC, I've found to be very good. Famrington is very fortunate.
FYI

Farmington, NM

#14 Oct 16, 2010
sjrmc wrote:
has anyone noticed ?
sjrmc has started hiring only foreign doctors lately ?. Just walk into their internal medicine/pulmonology clinic and try to find a US trained Dr. You can't do it, they are all H1B visa out of country Drs from the middle or near east. I am shopping for a new Dr. and may go to Durango. In my 3 visits to one of these new Dr's I feel uncomfortable as the obvious feeling of detachment and aloofness is evident, and I am used to a different attitude with someone I entrust with my life. Some of it may be cultural as the new Drs of middle or near east cultures do have a different view of women in society, but I don't know if I can trust this type of bias, and a healthcare provider.
Considering the small amount of internal medicine graduates coming out of medical school these days.. we are very fortunate to now have 5 of them now in that clinic. Plus one specializes in geriatrics, which is even harder to find. Internal medicine deals with health issues that require more attention than what a family physician deals with. Most of these patients have multiple, very complex health issues. Two years ago there was only one doctor there and one (very qualified) nurse practioner. Many people, expecially those with Medicare, had no physician at all. These doctors may not have been born in this country.. but they ALL attended medical school in the US! There is nothing inferior about their education. These new physicians are some of the most thorough I've ever seen. They genuinely care about their patients and their health. I am a patient there myself and I am very happy with every aspect of my care. The nurses and staff are wonderful and always seem to care. Unfortunetly, I think you are looking at their ethnicity, istead of listening to what their saying, and that is truely unfortunate. You've been unhappy with your care, not because these doctors are incompentent.. but because of your own issues and low expectations of people who are of a different culture or background. I hope you find another physician who meets your standards in that department.
Topic Guy

Santa Fe, NM

#15 Oct 16, 2010
I for one congratulate the doctors....nurses....and staff that operate and serve the community of Farmington and the Four Corners region.

To those who think they could could survive a three-hour drive to Albuquerque after a stroke...heart attack...car accident...I say....give a try and see you in heaven.

I say thank-you to the dedicated urgent care teams that serve all of us by remaining vigilant and always on-call at our Airport....ready to serve all on a moments notice.....even those who otherwise have no appreciation and would rather go and meet their maker.

You ungrateful pigs.

Topic Guy
beg to differ

Santa Fe, NM

#16 Oct 16, 2010
MelanieThinker wrote:
Most places I've lived have had similar complaints about their local hospitals. It's par for the course, but what I've discovered is the criteria people use for what is "good" and what is "bad" in medical care. It's usually all about how personally attentive the doc and staff are to them---as in conversation, etc., which often has not much to do with the level of medical care.
You are correct in saying most places have similar complaints. However, my medical care in Farmington has cut my life a lot shorter. They treated me like a leper, accused me of just wanting attention, needed my room for someone who was REALLY sick. I finally gave up and believed them....now I have a terminal disease which they should have discovered 2 years ago and maybe I would have a chance at life....It took Mercy in Durange 20 minutes to diagnose me.....and they have been excellent ever since. I blame SJRMC for my early demise....and to add a little aside, that idiot woman who comes with the ambulance and thinks she is so important.....if that is the best Farmington has to offer, I feel sorry for them. She is rude, obnoxious and very unprofessional. I believe there will be, or should be, lawsuits over her attitude and nastiness. Not necessary to act like she does. Farmington has a big problem and I can whole heartedly beg anyone who is ill to take the few extra miles and go to Durango where there are still compassionate, professional medical people.
beg to differ

Santa Fe, NM

#18 Oct 16, 2010
Rider wrote:
Wow, ill guess many of you that have sounded off in this forum have never been outside this area. I not only have worked in health care for many years I have worked in many cities over the west. People here should be thankful there is a place Like San Juan Regional for them to turn too. SJRMC is a first-rate facility as Mercy, Durango is too.
They both have specialties, as any hospital does- based on Demographics. If you truly believe SJRMC is inferior, I think you are very miss-informed, or possibly undereducated in this area.
Then again maybe your just an idiot.
Well, hello you intelligent thing, you.....those of us who have had experiences that are horrific at SJRMC have actually had those experiences. Who are you to call us names. I have been all over too...SO??? I actually worked in a large medical center in Nevada for years. It was great....had problems...all places do....but for you to question our intelligence and call us undereducated or idiots shows your IQ....sweetie, I will match my IQ against yours any day and bet on the outcome....SJRMC is one of the most hellish places I have ever had the misfortune of doing business with. And they got thousands of dollars from me for doing literally NOTHING. They sue everyone who cannot pay. They make up charges to sue you . A friend had a baby in 2006 and they had medical charges on him prior to his conception....how you figure? Pure honesty??
OH, yeah! I urge anyone who is ill to take the extra time and go to Durango. You wont die so soon if you do......
ITRUCKTOO

Tularosa, NM

#19 Oct 16, 2010
joke wrote:
I think SJRMC is its own worst enemy. Most doctors and nurses think they are so much better than they really are. The Hospital employees are also arrogant and need to come back to reality.
AMEN
Credo

Rio Rancho, NM

#20 Oct 16, 2010
Credo
We at Mercy Regional Medical Center are involved in a healing ministry. In order to help those who have entrusted themselves to our care and to live out our core values of reverence, integrity, compassion and excellence, we agree to abide by the following standards of conduct:

We put patients first.

* We practice
* Talking directly to the responsible person when we have concerns about a patient’s care;
* Listening to patients and families and giving them the information they need to make decisions;
* Giving each other the information we need to care for the patients;
* Considering the patient’s best medical interests and the patient’s preferences when making patient care decisions.
* We avoid
* Shortcuts that might have the potential to harm patients.

We treat each other with respect and dignity.

* We practice
* Listening to each other without interrupting;
* Acknowledging the viewpoint of others;
* Recognizing and praising each other’s accomplishments;
* Empathizing with each other;
* Collaborative decision-making and teamwork;
* Constructive disagreement and feedback in a private, neutral setting.
* We avoid
* Intimidation and threats;
* Demeaning comments (put-downs) or sarcasm;
* Public criticism of each other;
* Malicious gossiping (i.e. slander, libel and defamation);
* Making assumptions of fault in others.

We take responsibility for our own actions.

* We practice
* Honesty;
* Identifying and acknowledging problems that need to be addressed;
* Participation in problem resolution;
* Correcting misinformation’
* Acknowledging our mistakes and apologizing when appropriate;
* Striving for excellence by continuously improving our skills and knowledge;
* Taking care of personal physical, mental and spiritual health;
* Good stewardship of our resources;
* Acknowledging conflict and resolving it constructively and in a timely manner.
* We avoid
* Shirking responsibility by blaming others;
* Leaving our work for others to do.

JCAHO Accreditation
Mercy Medical Center is accredited by the Joint Commission on Accreditation of Health Care Organizations (JCAHO), the nation’s predominant standards-setting and accrediting body in health care. JCAHO accreditation is recognized nationwide as a symbol of quality
Core Values

Rio Rancho, NM

#21 Oct 16, 2010
Mission and Values

From the moment you arrive at Mercy Regional Medical Center, you become part of a legacy of care that has spanned more than 120 years. Since our doors opened in 1882, our mission has been excellence. We strive to lead the region in the diagnosis and treatment of illness and injury. Above all, we aim to provide the highest quality health care and service to all of our patients.

We know that good care involves more than good medicine—that's why we focus on healing body, mind and sprit, and our concern for you extends to every part of your stay. We want your experience at Mercy Regional Medical Center to be as pleasant and as comfortable as possible.

The mission of Mercy Medical Center and its parent organization, Catholic Health Initiatives, is to nurture the healing ministry of the Church by bringing it new life, energy and viability in the 21st century.

Fidelity to the Gospel urges us to emphasize human dignity and social justice as we move toward the creation of healthier communities.

Our Core Values:

* Reverence
* Integrity
* Compassion
* Excellence

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