Wilburton nursing homeowners under investigation

Jan 12, 2011 Full story: NewsOK.com 350

Owners of a financially troubled Wilburton nursing home are under investigation by the Oklahoma attorney general's office for the possible mishandling of residents' trust accounts.

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ABC

Fort Smith, AR

#1 Jan 12, 2011
I think its about time that these people are to be investigated further. They are are preying on those helpless residents who had placed their full trust in them. This needs to stop...Maybe they are doing this for a while... who knows?
Current Employee

United States

#8 Jan 16, 2011
I am a current employee of Community Care Center and why am I STILL an employee?! It's because someone has got to stay and protect these little old people from these monsters. These owners took over the facility about 5 years ago and I wouldn't doubt if all this hasn't been going on from day one. The Oklahoma State Dept of Health has been called in several times within the past several months and they are basically waiting around to see what the Oklahoma Attorney General's office is going to do. Subpeona's have been issued to the owners for the 22 resident's whose trust accounts were embezzled from. The owners do not pay their bills therefore we have been cut off by all medical supply companies and our supplies are now bought mostly from Amazon.com . The local grocery store owner is now making the owners pay the grocery bill every Monday for the previous week of charged groceries. We seem to only have supplies when state comes in..hm...suspicious, huh? The owners recently fired the administrator Mitchell Townsend (most likely since he informed state of the corrupt business practices of the owners) and then the owner hired his brother-in-law to be the fill in administrator. Oh did I happen to mention that this fill in administrator has never been to school or taken a state exam to become an administrator. State was called in on that one so then the owner who is also an administrator drives from Ft. Smith AR over the weekend to grace us with his presence (hm, haven't seen him but maybe one time in the past 4 years at the facility) and to let the staff know that everything that has been said or printed in the paper is not true and that the facility is doing great. Yeah, real reassuring but then again we are supposed to be a bunch of backwoods okies who are dumber than dirt. I hope the Attorney General's office gets their case together soon and puts these owners where they need to be.....in jail!
Concerned family member

United States

#9 Jan 20, 2011
My mother was in that place. I was and still am sickened by the lack of concern by the owners except for there own financial gain. The residents did not work there lives to be subjected to these monstrosities. I do have a question what am I to do with the bills that are coming in for prescriptions and other medical expenses my mother acquired during her stay there when I know she had full medical and prescription coverage.
Johnny Blaine Smith

Dallas, TX

#10 Jan 22, 2011
Ok- you should contact the billing entities and give them all your mothers insurance info- Medicare, Medicare part D, Medicaid etc. They need to rebill all the insurances & if your mother was on Medicaid she owes nothing. I am a social worker in LTC and my mother sold that facility to them in 2005. If you have any questions or further help you can email me & I can maybe help you.
My email is: demsrock@cox.net
Concerned family member wrote:
My mother was in that place. I was and still am sickened by the lack of concern by the owners except for there own financial gain. The residents did not work there lives to be subjected to these monstrosities. I do have a question what am I to do with the bills that are coming in for prescriptions and other medical expenses my mother acquired during her stay there when I know she had full medical and prescription coverage.
Current Employee

United States

#11 Jan 24, 2011
Please forward all your correspondence to the Oklahoma State Department of Health in Oklahoma City. That is what they are asking everyone who are being billed for things they shouldn't be and anything else suspicious. Do NOT send anything to Community Care Center! There have been some family members that have been billed for medical equipment that the resident has NEVER used in the facility. Once again, please contact the Oklahoma State Department of Health and ask to speak to Mary Flemming and she can tell you what you need to send to them and/or do.
Concerned family member wrote:
My mother was in that place. I was and still am sickened by the lack of concern by the owners except for there own financial gain. The residents did not work there lives to be subjected to these monstrosities. I do have a question what am I to do with the bills that are coming in for prescriptions and other medical expenses my mother acquired during her stay there when I know she had full medical and prescription coverage.
Current Employee

United States

#12 Jan 24, 2011
Also I would like to add that if any family members and or/Wilburton citizens read this forum, I want you all to know that the employees are doing the best we possibly can under the circumstances. We are being subjected on a daily basis the psychosis of the owner Jeff Butcher as he is now coming into the facility 4 hours per day as state requires since he terminated Mitchell Townsend. There are cameras installed all throughout the facility, inside and out, not to make sure the resients are being treated fairly, but for the owners to keep and eye on who comes in and out of the facility (i.e. State Department of Health, Oklahoma Attorney Generals office, etc). They are cutting staff down on an already limited crew as it is and have no one to replace call ins so those that are still working their shift are having to stay over and work doubles. We all pray daily for a change of ownership and when we see the Oklahoma State Department of Health surveyors walk into the facility we all start getting excited instead of the usual dread because each time we are hoping that's the day they are coming in to take over the facility.
Current Employee

United States

#13 Jan 27, 2011
Update on Community Care Center: The Oklahoma State Dept of Health is giving the owners of Community Care Center until May 29, 2011 to bring all their past due accounts with creditors current and adequately provide for the residents there at the facility. It has been 2 months so far and the owners have not made the effort to comply as of yet. The owners have closed out the resident's trust accounts at Latimer State Bank and what they have done with the money is anyone's guess. Mary Flemming with the State Department of Health states she doubts if the owners will have everything current by May at which time the State Department of Health will be issuing letters to all family members of the residents to have their family members moved to other facilities because the State Dept of Health will be shutting the doors to Community Care Center. As of right now, there is one potential buyer who is interested in buying the facility if the current owners will sell to them, but I don't look for that to happen. There is a family meeting coming up that all family members need to attend. Please contact Sue Wagoner at Latimer State Bank as to the date and time. I encourage all family members to attend this meeting!
Current Employee

United States

#14 Jan 28, 2011
Beare Manor at Community Care Center as of this morning to take 8 of the residents to their facility. How many more will follow now?
Current Employee 2

United States

#15 Feb 2, 2011
I, myself, am a current employee of Community Care Center. I do not know which of my co-workers is the "Current Employee", but I would like to thank you for posting your comments on this forum. You have been very imformative. And since we are not allowed to discuss the "situation" at hand I find this very interesting that you know so much about what is going on behind the scenes.
We were all told that it is not any of our business what is going on, and that we were supposed to just do our jobs and go on about our day. We were also told that if we talk about the newspaper article that was printed in the Daily Oklahoman we would be terminated on the spot.
As for the families, if I had a relative in this facility I would definitely attend the meeting on Saturday. I would want to know how my family member was being cared for physically, emotionally, and financially. I REassure you that we are doing our best to meet the needs of the residents with what little resources and supplies we have.
Former Employee of theirs

Enid, OK

#16 Feb 11, 2011
I saw the same thing happening at Newkirk Nursing Center also owned by Jeff Butcher & Chris Whitney. They wouldn't pay bills. They didn't even want the employees in Wilburton to know they owned another nursing home in Newkirk, OK. I thought this was suspicious from the beginning since it would have been great for the nursing homes to network together on resident care issues & implementing new policies as regulations change. I wonder how Jeff is running both facilities since he is supposed to be the Administrator for Newkirk Nursing Center too.
Current Employee

Quinton, OK

#17 Feb 11, 2011
Yes I too wondered how he was running both facilities when according to Oklahoma regulations for nursing home administrators..an administrator is supposed to reside within 50 miles of the nursing home he is administrator at. He lives further than that from Wilburton and Newkirk is a 4 to 5 hour drive from Wilburton. Reminder..the family meeting was moved from last Saturday to this Saturday, Feb 12th. Please everyone that can attend to do so...because the administration plans to blow smoke up your hm hm.
Former Employee of theirs wrote:
I saw the same thing happening at Newkirk Nursing Center also owned by Jeff Butcher & Chris Whitney. They wouldn't pay bills. They didn't even want the employees in Wilburton to know they owned another nursing home in Newkirk, OK. I thought this was suspicious from the beginning since it would have been great for the nursing homes to network together on resident care issues & implementing new policies as regulations change. I wonder how Jeff is running both facilities since he is supposed to be the Administrator for Newkirk Nursing Center too.
FORMER EMPLOYEE

Talihina, OK

#18 Feb 12, 2011
They fire employees then call them trying to get them to come back,why would anyone go back there.One employee there works in 2 departments,does doubles all the time in nursing because they wouldnt hire enough help! That could be critical to the patient care there trust me the patient care is not getting done!If anyone was smart you can tell by the smell there! Some families have moved there relatives others should think about the doing the same thing!Before its to late!
Concerned Citizen

Long Beach, MS

#19 Feb 13, 2011
How did meeting with families turn out Saturday?
current employee

United States

#20 Feb 13, 2011
i was told that the administer jeff butcher,had called one of the rn's in and he had asked her if she had told the people about the article that was written in the oklahoman, the rn reported, she didn't says anything about the report in the paper, the mr. butcher went off on her and started yelling at her in a very unprofesional manner, as if he was a jeckell and then a mr. hide personality, don't you think this is a trigger to let people know what kind of people that is running this nursing home, who else is going to be subject to this type of behavior towards staff, they don't have enough staff as is to help take care of the patients in this nursing home. i really feel sorry for the patients who depend on these people to take care of them, and the families should open their eyes to what is going on before it too late.
Former Upper Management

Quinton, OK

#21 Feb 14, 2011
Ah, the Jeckyll and Hyde personality. I remember it so well and yes it's true what everyone has posted here. The ones that are currently residing in this facility are not receiving the proper care that they deserve and their basic needs are not being met. If I had a family member in this facility I would first of all be asking direct to the point questions and if I did not receive satisfactory answers I would be moving my family member elsewhere. I was informed of the meeting Saturday and from what I understand after talking to some of the family present, they were told a lot of lies by the owners. There was a pharmacist there whom is owed alot of money by the owners and the owners would not allow him in the meeting nor would they speak to him afterwards. This is just not professional behavior that is expected to be exhibited by an owner of a facility. Hopefully the families will do what is right and do it soon.
Former Upper Management

Quinton, OK

#22 Feb 15, 2011
Current Employee 2, you need to MAKE it your business to know what is going on. You would be able to do your job if the owners would do theirs and supply all the necessary supplies etc for you to adequately do your jobs. Everyone still working there should be commended to having to deal with the nonsense on a daily basis and plus do your job.
Current Employee 2 wrote:
I, myself, am a current employee of Community Care Center. I do not know which of my co-workers is the "Current Employee", but I would like to thank you for posting your comments on this forum. You have been very imformative. And since we are not allowed to discuss the "situation" at hand I find this very interesting that you know so much about what is going on behind the scenes.
We were all told that it is not any of our business what is going on, and that we were supposed to just do our jobs and go on about our day. We were also told that if we talk about the newspaper article that was printed in the Daily Oklahoman we would be terminated on the spot.
As for the families, if I had a relative in this facility I would definitely attend the meeting on Saturday. I would want to know how my family member was being cared for physically, emotionally, and financially. I REassure you that we are doing our best to meet the needs of the residents with what little resources and supplies we have.
rnmom

Idabel, OK

#23 Feb 16, 2011
May God bless all the staff members there that are working in such a horrible mess! I must say it is terrible how you are describing the treatment you are receiving. And the poor residents. Some not knowing if they are going to continue to live there or not, leaving their " nursing home family" and friends. Shame on those who did this.
Heartbroken

Quinton, OK

#24 Feb 16, 2011
Well, I don't think we can rely on the Oklahoma State Dept of Health to help out and protect the residents because there is a very strong possibility the owner is paying off the Oklahoma State Dept of Health by the information that has been gathered by several employees. Therefore we are not going to submit any more complaints thru the hotline to the state dept of health regarding things that are happening at the facility because within minutes of submitting complaints that are either sent via email or phone, a person in upper management at the state dept of health is contacting the owner letting him know exactly who submitted the complaint and what the complaint was. There is nowhere to turn for help. We are telling all the family members that we see and I'm hoping this forum will reach out to many other famiy members and our message to you is this: your loved ones basic needs are NOT being met. We have 9 aides to provide care to 38 residents to cover all three shifts 7 days per week. They are physically and mentally exhausted. IF YOU CARE AT ALL ABOUT YOUR LOVED ONES, YOU WILL MOVE THEM OUT OF THE FACILITY TO ANOTHER FACILITY AS FAST AS YOU CAN. I don't know how to make any plainer.
Helpless

United States

#25 Feb 18, 2011
Only 1 cna for day shift and none on schedule for evening shift for friday the 18th. So how much care do you think the residents will get today?!
former employee

Enid, OK

#26 Feb 21, 2011
Is there a way to turn into federal since state isnt doing anything? Its a shame because I hear the same is happening at Newkirk. Jeff was always yelling at employees, "I'm the owner I can do what I want." My fear is it will cost one of the residents their life before these two owners are dealt with properly for the way they seem to be mismanaging both of their nursing facilities.

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