Nursing Home CPR Case: Glenwood Garde...

Nursing Home CPR Case: Glenwood Gardens Defends Nurse Who Refused To Help Ailing Patient

There are 20 comments on the The Huffington Post story from Mar 4, 2013, titled Nursing Home CPR Case: Glenwood Gardens Defends Nurse Who Refused To Help Ailing Patient. In it, The Huffington Post reports that:

A central California retirement home is defending one of its nurses who refused pleas by a 911 operator to perform CPR on an elderly woman, who later died.

Join the discussion below, or Read more at The Huffington Post.

Since: Jul 10

Location hidden

#1 Mar 4, 2013
Follow the money. This is America.

This was a for profit facility that makes money every time they turn over a unit.

No doubt there is a waiting list to get in.
jazcat

Kissimmee, FL

#2 Mar 4, 2013
Unless the woman had a DNR (Do Not Resuscitate Order); if she did then I can understand it. But if she did not have a DNR then I am surprised that a nurse would refuse to perform CPR.
hardrock

Chattanooga, TN

#3 Mar 4, 2013
Here is an idea why not just SHUT DAM PLACE DOWN and sue everyone that owns it. Wait this california we are talking about (I ment not to capitalize) they can't do that, this state is broker than the Ten Commandments they need the TAXES off of that stinking place.
wtfRuPaid4

Bryn Mawr, PA

#4 Mar 4, 2013
I hope having " nurse " on her resume doesn't affect her pay and the patient/resident bill.

Unless this was a government facilty I would bill them directly for all 911 calls requiring CPR since they want to use government emergency services as a sub contractor.
Driverdale

Alexandria, VA

#5 Mar 4, 2013
A lot of grey area here. Did she hsve s DNR? Was the episode witnessed, so it wasn't a case of choking where the heimlich maneuver could have helped. If the facility is not considered a health facility - why was there a nurse on site? If she came over from the nursing facility why didn't someone from the dining room call 911?

As the instructor shared with us in a CPR/AED class, few people survive heart stoppages to leave the hospital and fewer as the birthdays pass you by. And if you are worried that you might perform CPR on someone who is not in cardiac arrest ...they will let you know. As for me, my family knows I request 3 strikes I'm out-unless I say do over.
wtfRuPaid4

Bryn Mawr, PA

#6 Mar 4, 2013
This report said she did not have a DNR

http://www.theblaze.com/stories/2013/03/03/he...

This women's mom is a nurse and was/is ' ok ' with the care at the facility.

Not looking good for the so called "nursing" profession right now.

Still say one of the biggest problems is this pos crap "facility" using 911 as a subcontractor. Why hire nurses who sound like over paid chaperons or baby sitters. Also shows how many get confused by company policy and what is legal/ethical-they are different things.
Driverdale

Baltimore, MD

#7 Mar 4, 2013
Isn't it ironic that airports & malls have AEDS available for public use, but not a facility catering to an older population?
Been There

Bakersfield, CA

#8 Mar 4, 2013
hardrock wrote:
Here is an idea why not just SHUT DAM PLACE DOWN and sue everyone that owns it. Wait this california we are talking about (I ment not to capitalize) they can't do that, this state is broker than the Ten Commandments they need the TAXES off of that stinking place.
If you think for one moment this is a California problem, you are sorely mistaken.

Glenwood Gardens in Bakersfield is owned and managed by a Tennessee company, Brookdale Senior Living. They own hundreds of senior care centers in 36 different states including 25 in Tennessee and 99 in Florida.

I personally knew of one person who choked to death in the dining room at Glenwood Gardens and another one who, while be assisted by a care giver, fell in the shower because the assistant said it was their "policy" to let a resident fall rather than risk an injury to the care giver. Makes one wonder how many have died across the country due to "policy".
here is your sign

Nashville, TN

#9 Mar 5, 2013
"owned and managed by a Tennessee company,......"

Since: Sep 08

Location hidden

#10 Mar 5, 2013
here is your sign wrote:
"owned and managed by a Tennessee company,......"
Your point? Do you really think Brookdale is going to allow their facilities to act independently from each other? It's a corporation for Pete's sake. They like things uniform.

We'll never know for sure until the national media wakes up and digs a little deeper into this TENNESSEE CORPORATION and their policies.

Problem is....Brookdale issued a statement but they are not answering questions.

"Glenwood Gardens is owned by Brookdale Senior Living, based in Tennessee. It is the nation's largest owner and operator of senior living communities, with more than 645 facilities."

"Glenwood Gardens' parent company, Brookdale Senior Living, has a Facebook page that is filled with comments. One calls it a "death facility." Another says, "If you fall over, they are not going to do CPR." And, some claim their comments were deleted."

We tried repeatedly Monday to get in touch with Brookdale Senior Living to comment. They did not return our phone calls or e-mails. However, a company spokesperson, Matt Fontana talked to CNN.

"When asked why, since the building where the incident took place is an independent living facility, would there be a nurse there if the staff is prohibited from performing medical care? Fontana wrote, "(Colleen) was hired to be the resident services director and that is the capacity in which she was serving. Glenwood Gardens is an independent living facility which, by law, is not licensed to provide medical care to any of its residents."

http://www.kget.com/news/local/story/Glenwood...
Dorothy

Bayonne, NJ

#12 Mar 5, 2013
As a registered nurse myself, I find it outrageous that this poor woman was not given CPR. If there was a DNR in place, I can understand that they would honor her wishes. But, then you DON'T call 911. You call the doctor and family and the inevitable will happen. I suspect the woman who identified herself as a "nurse" was NOT a nurse. Any RN or LPN who works for this facility should administer CPR while the EMT's are on their way.(That is, if there is no DNR.). Let this be a lesson to everyone to make their own "Living Will" specifying exactly what treatment they want or don't want depending on the medical circumstance that may arise!

Since: Sep 08

Location hidden

#13 Mar 6, 2013
Dorothy wrote:
As a registered nurse myself, I find it outrageous that this poor woman was not given CPR. If there was a DNR in place, I can understand that they would honor her wishes. But, then you DON'T call 911. You call the doctor and family and the inevitable will happen. I suspect the woman who identified herself as a "nurse" was NOT a nurse. Any RN or LPN who works for this facility should administer CPR while the EMT's are on their way.(That is, if there is no DNR.). Let this be a lesson to everyone to make their own "Living Will" specifying exactly what treatment they want or don't want depending on the medical circumstance that may arise!
From everything I have read, the woman did not have a DNR but also, from what I have personally experienced, this is a directive that comes from the corporate office.

Now, after Brookdale is feeling the heat they are backtracking and saying that the facility "misinterpreted" the corporate policy. Yea, right.

Brookdale owns and operates 70 facilities in Virginia.(More than three times the number of facilities they own in California.) For the fun of it, give one a call and ask them what their policy is. I bet they won't answer.

http://www.brookdaleliving.com/searchform.asp...

Since: Sep 08

Location hidden

#14 Mar 6, 2013
Sorry Dorothy I thought you were in Virginia for some reason. It's early here.

Brookdale only has 45 facilities in New Jersey.

http://www.brookdaleliving.com/searchform.asp...

Since: Sep 08

Location hidden

#15 Mar 6, 2013
Brookdale Senior Living:

Then:

“(Glenwood Gardens) is an independent living facility, which by law is not licensed to provide medical care to any of its residents."

“In the event of a health emergency at this independent living community, our practice is to immediately call emergency medical personnel for assistance and to wait with the individual needing attention until such personnel arrives,” Jeffrey Toomer, the facility’s executive director, said in a release.“That is the protocol we followed.”

NOW:

"This incident resulted from a complete misunderstanding of our practice with regards to emergency medical care for our residents," the Tennessee-based company said.

My hope is that the relatives of people who have died across the country due to Brookdale's "hands off policy" come forward. At the very least, a review board should subpoena a copy of their written policy BEFORE they amend it.

I don't blame the employees. No one wants to be fired. What a terrible position to be put in.
Kevin

Waterford, WI

#16 Mar 7, 2013
I wonder how many people commenting angrily here actually work in the healthcare field.
wtfRuPaid4

Bryn Mawr, PA

#17 Mar 8, 2013
Kevin wrote:
I wonder how many people commenting angrily here actually work in the healthcare field.
What the frack does it matter???

I've had many senior citizen relatives go through from anything to radical and expensive medical procedures to wasting a away in a home. I've had to help with anything from care to the bills. I see what goes on, you don't have to work in the field to figure it out.

Senior Citizens are forked in America because of antiquated and lazy treatment. The way we look at and treat seniors make them easy prey in "homes" like this.

Since: Sep 08

Location hidden

#18 Mar 8, 2013
wtfRuPaid4 wrote:
<quoted text>
What the frack does it matter???
I've had many senior citizen relatives go through from anything to radical and expensive medical procedures to wasting a away in a home. I've had to help with anything from care to the bills. I see what goes on, you don't have to work in the field to figure it out.
Senior Citizens are forked in America because of antiquated and lazy treatment. The way we look at and treat seniors make them easy prey in "homes" like this.
This goes far beyond what is being reported. I know first hand that this doesn't just affect those living in "independent living"...it extends to those in "assisted living" as well. It should be a wake-up call to legislatures. People should not be considered corporate assets.
Kevin

Waterford, WI

#19 Mar 8, 2013
wtfRuPaid4 wrote:
<quoted text>
What the frack does it matter???
I've had many senior citizen relatives go through from anything to radical and expensive medical procedures to wasting a away in a home. I've had to help with anything from care to the bills. I see what goes on, you don't have to work in the field to figure it out.
Senior Citizens are forked in America because of antiquated and lazy treatment. The way we look at and treat seniors make them easy prey in "homes" like this.
It's been my experience that those outside of the healthcare field usually react negatively to issues like this, though they don't even know the basics like OSHA, OBRA, and HIPAA. If there's a problem with this incident, take it to the high courts. Don't bring it to the nurse who follows facility policy. The nurse could have been in trouble and faced malpractice/lawsuits if she broke facility policy. The 9/11 operator wasn't qualified to have a say in the matter, and didn't know facility policy.

You're not going to take care of the nurse or her bills if she's fired, and now has difficulty finding other work. You're not going to care about her financial well-being. You know it. She knows it. She needs to protect herself because no one else gives a damn about her. If you are a healthcare worker, you follow facility policy.
wtfRuPaid4

Bryn Mawr, PA

#20 Mar 9, 2013
Kevin wrote:
<quoted text>
It's been my experience that those outside of the healthcare field usually react negatively to issues like this, though they don't even know the basics like OSHA, OBRA, and HIPAA. If there's a problem with this incident, take it to the high courts. Don't bring it to the nurse who follows facility policy. The nurse could have been in trouble and faced malpractice/lawsuits if she broke facility policy. The 9/11 operator wasn't qualified to have a say in the matter, and didn't know facility policy.
You're not going to take care of the nurse or her bills if she's fired, and now has difficulty finding other work. You're not going to care about her financial well-being. You know it. She knows it. She needs to protect herself because no one else gives a damn about her. If you are a healthcare worker, you follow facility policy.
The "I was only following orders" excuse has been over used in history and our criminal justice system.

Anyone in any job should realize the difference between the law, what is ethically right and corporate policy which are all different things. Just because it is corporate policy does not make it right or legal.

This "nurse" also had licensing requirements and/or an oath to uphold. State federal regulations supercede company policy in most cases.

Also note the company BKD or Brookdale Senior Living says the 'policy' was misinterpreted. Middle and lower level management could very well have exploited, abused and/or ignored corporate policy. But it is corporate's job to know what's going on in their company.

http://seniorhousingnews.com/2013/03/06/brook...
hardrock

Georgetown, TN

#21 Mar 10, 2013
Been There wrote:
<quoted text>
If you think for one moment this is a California problem, you are sorely mistaken.
Glenwood Gardens in Bakersfield is owned and managed by a Tennessee company, Brookdale Senior Living. They own hundreds of senior care centers in 36 different states including 25 in Tennessee and 99 in Florida.
I personally knew of one person who choked to death in the dining room at Glenwood Gardens and another one who, while be assisted by a care giver, fell in the shower because the assistant said it was their "policy" to let a resident fall rather than risk an injury to the care giver. Makes one wonder how many have died across the country due to "policy".
I am so sorry if I misspoke here and I do thank you for pointing this out to me it just makes my blood BOIL! to hear of something like this. I thank you for posting the name of the corporation that is over all of this so as to warn people for I know now that I would never allow a loved one of mine nor would I want anyone else to have to go to a place like that and I have made a copy of this post so as not to forget the name of said corporation. However I must point out that it IS part of the state that these places are in to going inspect and regulate them and this policy that they have should be against the law any where PERIOD! and it needs to be done away with.

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