I found the shop-owner to be the sneaky and disrespectful one. He was the one that sent a customer on a long journey only to bring him back to the very same store. The shop owner was the one that seems to think he knows better than the customer what is good for the customer. And that is arrogance. The shop clearly didn't have what the customer wanted, yet the shop owner, promising a better shop, wastes the time of the customer and then gives exactly what was already determined to be insufficient.<quoted text>
I think you misunderstood my point. The out-of-towner was the smug arrogant one, and was attempting to belittle the store owner insidiously. He was being sneaky and disrespectful, and not appreciating that the store owner was allowing him to be in his store in the first place. The smug out-of-towner didn't even connect the name of the store with his own behavior. "Humble Inn" A play on the word "humbling." When somebody is humbled, they realize they may have been too cocky. Too smug. Too condescending. So, the store owner gave him a second chance to appreciate what had already been in front of him. The out-of-towner took too long to realize his mistake. He arrived just as the store owner was locking up for the night. The out-of-towner shouldn't have been so cocky and arrogant.
That's the lesson. And it's a good one.
Perhaps the shop owner saw the customer as being smug and cocky when he simply knew what he wanted and found the shop didn't have it. It seems to me that it was the shop owner that sought to belittle the customer, not the other way around.
Your lesson is mixed up.