Frontier adds carry-on fee for some passengers
Frontier Airlines plans to start charging up to $100 for a carry-on bag and $2 for coffee or soda, although its announcement on Wednesday did say that passengers will get to keep the whole can.
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#1 May 2, 2013
Does not look good for frontier.Starting to nickel and dime customers is bad customer relations. They will lose some passengers to other carriers that do not impose such fees.
#2 May 3, 2013
Their e-mail implies it has become "incresingly difficult" to find overhead space so our customers are asking to be charged. The fact is they want the MONEY. The solution is to alow free overhead but should the overhead be full a passenger would have to check their bag for a charge. This may force a passenger who doesn't want to gamble to check their bag. I have always liked flying with Frontier but they are becoming like the other guys.
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