Rust "premature"on 08 Kingpin
Posted in the Victory Motorcycle Forum
#1 Jun 14, 2011
Front tip became "BULBUS"swelled up under powder coat then th erear did same.Discussed with dealer,he supposedley discussed with Victory resulting to none satisfactory end.Met Head Designer at Javits NY Convention Cntr.He entertained idea(send E MAIL befor forwarding fender for his analysis)Apparently customer service has standard reply "thanks we appreciste your BLAH BLAH BLAH.Brought both fenders to CUSTOM BIKE BUILDER near me.He thought the fenders were off a bike 10 years old or more!!!I can't be the only one with this problem is there anyone else out there that can coroberate this SERIOUS BREACH OF CUSTOMER SATISFACTION AND DISREGARD????!!!!! THAX
#2 Apr 2, 2012
You are not alone! I have a 2006 Vegas 8 Ball that developed a serious rust problem on the rear fender. Same as you when I brought fender to an auto body place he was shocked to find out the bike was only 6 years old! The new paint job cost $300 which included sanding to bare metal and removing as much rust as possible. Also the technician wasn't able to warranty the paint job cause he was fearful it will come back in 5-10 years! I wrote an email to my dealer with photos and my receipt for new paint job along with a lengthy complaint. His response was that he would forward it to Victory, so far no response from them. I love my Victory but this is ridiculous!
#3 Apr 6, 2012
I have an '08 Kingpin 8 ball I just brought in for a custom paint job. When the fenders were removed guess what. Rust and peeling paint on the rear of both fenders. At least another $300 to have them repaired and repainted.
#4 Apr 16, 2012
I heard back from Victory and my Dealer (Shark Cycle) last week and both bassically told me they were going to do nothing to help me. I'm pretty dissapointed in both and I definitly won't be bringing my business back to Shark Cycle. Who did you buy your bike from? Are you planning on making a complaint? It might do some good if they hear it from multiple people.
#5 Apr 29, 2012
I purchased it new at Canton Cycle, who have since gone out of business. Too bad, they were great.
I called the service department at New England Cycle Center as they took over the Victory inventory from Canton. The service guy knew nothing about the warantee. He refused to even look at the motorcycle unless I had it reassembled which would cost more than the repair.
He then put down Victory "Nobody wants to spend money on those victory things". Great way for a dealer to sell their product.
I will never go there for anything... EVER!
Looks like we both need to find a new dealer
Bike Came back and looks awesome...
Thank you Pastrana Unlimited!!!
#6 May 9, 2012
Glad to hear you got your bike back and looking good.
Also thanks for the heads up on New England, that was going to be my next dealer of choice but I won't go there on your advice. Can't beleive the guy would talk about a product he sells in that manner.
A friend of mine lives near Foxboro, Mass and has a buddy that works at huge Victory dealer up there called M.O.M. South, I might try them in the future even though it is a drive.
Anyways, good luck in the future and have good riding season.
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