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1 - 15 of 15 Comments Last updated Mar 30, 2014
Heidi Jones

Gilbert, AZ

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#1
Jun 30, 2011
 

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Very good price and fair quality. I got bunkbeds and 2 mattress for $300. It was an amazing price. All BRAND NEW TOO!
Jeremy Ferrell

Gilbert, AZ

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#2
Jun 30, 2011
 

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My wife and I went here and purchased a formal couch set for our formal living room. It was kinda of a hassle to have to decide on what fabric we wanted (or maybe it was my wife that was the hassle)... Anyhow we got it all picked out and it looks great in our front room. For custom design you cant find a better place. The turn around time was quick too.
Furniture-Catalo gue

Greece

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#12
Aug 7, 2011
 

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I think it is something different from other shops. Good product, good service
thumb up
Furniture-Catalogue.com
Kirlee

Mesa, AZ

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#13
Sep 25, 2011
 

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I love this place. Custom built a couch at an amazing price. The options were endless and the price was right! My family and friends rave about my couch!!:)
Anonymous

Scottsdale, AZ

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#14
Sep 30, 2011
 

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Buyers beware!! At first I was impressed by their prices, merchandise and low-pressure staff, but watch out -- many of the items I bought were damaged straight out of the box, and once you buy, you're (a) stuck if you don't like it because of their rigid no-refund policy, and (b) you're on your own for bringing back broken items. These guys were total a$$holes with handling our complaints and I can see that they don't care about pleasing their customers and creating repeat clients. I can't see how this type of business model will last; small businesses need to be about the customer and providing good service. But at this place, once they have your money, you're on your own. If that's the type of service you like, then this is the store for you. I will say that their couches are pretty and it's fun that you can create your own, but I don't think that's worth putting up with the type of treatment I got.
Amazing Service

Chandler, AZ

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#15
Oct 8, 2011
 

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Amazing service... I have never been treated better in my life. This place was great and the staff was so friendly and nice. I got an amazing bedroom set. Absolutly love it! I will be back to buy my couch!
Williams Tuzaj

Mesa, AZ

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#16
Oct 23, 2011
 

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Great experience. Nice to know there are still good and honest companies in business. It was very refreshing to have a good furniture buying experience.
Jacob

Tempe, AZ

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#19
Apr 4, 2012
 

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couch was dropped off damaged. we didnt sign for it, they left it and said they would be back iun a week with a replacement. 3 weeks later, and a lot of calls, we still hadnt receieved the replacement. after a month of waiting, they brought us another damaged couch. lame service.
Doug Snider

Mesa, AZ

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#20
May 4, 2012
 

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Great experience. When in and was able to get a large couch to fit exactly how I wanted for the great room in my new house. Very comfortable and looks really good. Good price and good service. I like this place.
Scarlett

Mesa, AZ

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#21
Feb 6, 2014
 
I went into this store looking for a set of reclining sofa's. I had seen a similar item at another store that I liked but wanted to see what this store could do. I had seen them advertise that they would beat any price. I ended up getting the same set BUT I also got an ADDITIONAL cupholder console piece and it was $100 cheaper. So I ended up getting more furniture at less money. My furniture arrived and was in great condition. We are very pleased with our purchase and the service that we received. This place is great and my husband loves that he has a place for his drink now.
Anonymous

Phoenix, AZ

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#22
Feb 14, 2014
 

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These people posted fake ads on craigslist saying their furniture prices were lower than they really were. When asked about it they shrugged off the ads and told us they were old sales of clearance items which was a lie because the ads were only a few hours old. Bait and switch anyone?

Don't buy from them. We regret the one piece we bartered for and hope that it is not damaged like the reviews we read regarding their furniture and poor customer service
LeCouch

Weatherly, PA

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#23
Feb 16, 2014
 

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I love a good couch for dinner.
Anonymous

Mesa, AZ

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#24
Mar 8, 2014
 
I visited the showroom off of 46th Ave. I worked with Elliot. He was very nice and helpful. I had been looking for a couch for my house. I ended up getting a style that they had on display. I got to pick my own colors and fabrics which was a really fun process. They said because it was a custom couch, I needed to wait a few weeks for it to be made. I got a follow up call from Elliot and he let me know that my couch was in production. I then got a call about a week later from the warehouse and they let me know that my couch was in. I set up for delivery. I thought it was really convenient that I only had to put down 50% as a deposit and then once they delivered my couch I was able to pay the rest. Everyone I worked with was very friendly and nice. I am so excited about my new furniture and just love how comfortable it is.
Chris

Gilbert, AZ

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#25
Mar 29, 2014
 

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Ordered a sofa w/ chase lounge. Paid in full 1300.00 plus. We waited over four weeks and it was dropped off last night. One cushion was not cut properly and leaves a large space in one corner. It is in the back so maybe we can deal with it. The biggest problem is that it is not the color we ordered. We wanted light brown as the one in the showroom and we got chocolate brown. When my wife and I originally set out to purchase a sofa we were going for dark brown, then we saw the one at the Gilbert store and decided it was the perfect color. A LIGHT BROWN. We then proceeded to the carpet store and purchased a dark brown carpet to go with the LIGHT BROWN sofa.
We have had the carpet for four weeks and can not return that. Maybe we can live with it. What a bummer though, you want to love your choice not just live with it. I will follow up with how they handle this situation.
Chris

Gilbert, AZ

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#26
Mar 30, 2014
 
DO NOT BUY PERSONAL FAMILY FURNITURE AT V-DUB!
Do not spend your hard earned money here!!
Well, I phoned the store to let them know that the sofa was the wrong color. I was told by Chris the sales guy that he would get our paperwork together and I would hear back from someone in one hour. I never received a call and I do not expect to.

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