Review: V Dub Furniture

Review: V Dub Furniture

Posted in the Mesa Forum

Heidi Jones

Gilbert, AZ

#1 Jun 30, 2011
Very good price and fair quality. I got bunkbeds and 2 mattress for $300. It was an amazing price. All BRAND NEW TOO!
Jeremy Ferrell

Gilbert, AZ

#2 Jun 30, 2011
My wife and I went here and purchased a formal couch set for our formal living room. It was kinda of a hassle to have to decide on what fabric we wanted (or maybe it was my wife that was the hassle)... Anyhow we got it all picked out and it looks great in our front room. For custom design you cant find a better place. The turn around time was quick too.
Furniture-Catalo gue

ThessalonĂ­ki, Greece

#12 Aug 7, 2011
I think it is something different from other shops. Good product, good service
thumb up

Mesa, AZ

#13 Sep 25, 2011
I love this place. Custom built a couch at an amazing price. The options were endless and the price was right! My family and friends rave about my couch!!:)

Scottsdale, AZ

#14 Sep 30, 2011
Buyers beware!! At first I was impressed by their prices, merchandise and low-pressure staff, but watch out -- many of the items I bought were damaged straight out of the box, and once you buy, you're (a) stuck if you don't like it because of their rigid no-refund policy, and (b) you're on your own for bringing back broken items. These guys were total a$$holes with handling our complaints and I can see that they don't care about pleasing their customers and creating repeat clients. I can't see how this type of business model will last; small businesses need to be about the customer and providing good service. But at this place, once they have your money, you're on your own. If that's the type of service you like, then this is the store for you. I will say that their couches are pretty and it's fun that you can create your own, but I don't think that's worth putting up with the type of treatment I got.
Amazing Service

Chandler, AZ

#15 Oct 8, 2011
Amazing service... I have never been treated better in my life. This place was great and the staff was so friendly and nice. I got an amazing bedroom set. Absolutly love it! I will be back to buy my couch!
Williams Tuzaj

Mesa, AZ

#16 Oct 23, 2011
Great experience. Nice to know there are still good and honest companies in business. It was very refreshing to have a good furniture buying experience.

Mesa, AZ

#19 Apr 4, 2012
couch was dropped off damaged. we didnt sign for it, they left it and said they would be back iun a week with a replacement. 3 weeks later, and a lot of calls, we still hadnt receieved the replacement. after a month of waiting, they brought us another damaged couch. lame service.
Doug Snider

Mesa, AZ

#20 May 4, 2012
Great experience. When in and was able to get a large couch to fit exactly how I wanted for the great room in my new house. Very comfortable and looks really good. Good price and good service. I like this place.

Mesa, AZ

#21 Feb 6, 2014
I went into this store looking for a set of reclining sofa's. I had seen a similar item at another store that I liked but wanted to see what this store could do. I had seen them advertise that they would beat any price. I ended up getting the same set BUT I also got an ADDITIONAL cupholder console piece and it was $100 cheaper. So I ended up getting more furniture at less money. My furniture arrived and was in great condition. We are very pleased with our purchase and the service that we received. This place is great and my husband loves that he has a place for his drink now.

Phoenix, AZ

#22 Feb 14, 2014
These people posted fake ads on craigslist saying their furniture prices were lower than they really were. When asked about it they shrugged off the ads and told us they were old sales of clearance items which was a lie because the ads were only a few hours old. Bait and switch anyone?

Don't buy from them. We regret the one piece we bartered for and hope that it is not damaged like the reviews we read regarding their furniture and poor customer service

Blakeslee, PA

#23 Feb 16, 2014
I love a good couch for dinner.

Mesa, AZ

#24 Mar 8, 2014
I visited the showroom off of 46th Ave. I worked with Elliot. He was very nice and helpful. I had been looking for a couch for my house. I ended up getting a style that they had on display. I got to pick my own colors and fabrics which was a really fun process. They said because it was a custom couch, I needed to wait a few weeks for it to be made. I got a follow up call from Elliot and he let me know that my couch was in production. I then got a call about a week later from the warehouse and they let me know that my couch was in. I set up for delivery. I thought it was really convenient that I only had to put down 50% as a deposit and then once they delivered my couch I was able to pay the rest. Everyone I worked with was very friendly and nice. I am so excited about my new furniture and just love how comfortable it is.

Glendale, AZ

#25 Mar 29, 2014
Ordered a sofa w/ chase lounge. Paid in full 1300.00 plus. We waited over four weeks and it was dropped off last night. One cushion was not cut properly and leaves a large space in one corner. It is in the back so maybe we can deal with it. The biggest problem is that it is not the color we ordered. We wanted light brown as the one in the showroom and we got chocolate brown. When my wife and I originally set out to purchase a sofa we were going for dark brown, then we saw the one at the Gilbert store and decided it was the perfect color. A LIGHT BROWN. We then proceeded to the carpet store and purchased a dark brown carpet to go with the LIGHT BROWN sofa.
We have had the carpet for four weeks and can not return that. Maybe we can live with it. What a bummer though, you want to love your choice not just live with it. I will follow up with how they handle this situation.

Glendale, AZ

#26 Mar 30, 2014
Do not spend your hard earned money here!!
Well, I phoned the store to let them know that the sofa was the wrong color. I was told by Chris the sales guy that he would get our paperwork together and I would hear back from someone in one hour. I never received a call and I do not expect to.
christy lem

Tarzana, CA

#27 Oct 11, 2014
I was very pleased with my experience. I went in and did the payment program. The sales staff were very kind and nice. I bought a sofa and a mattress. I was able to get everything delivered the next day and only had to put down $25 out the door for all my furniture. So far I am loving my couch and the mattress has been great for my son. It was a very simple process and easy buying process.

Phoenix, AZ

#30 Aug 26, 2015
Whatever you do do not buy furniture from this place after they took my money they promised to me for over two months every week that my love seat was going to come in and when I asked to talk to somebody higher up they told me there is nobody I could talk to. This place is an absolute joke I would never buy furniture from this place again . I still to this day haven't got my furniture and after I just called to ask them they said another month and hung up on me. Now I am stuck with a couch with no love seat they won't take the couch back and I doubt I will get my love seat anytime soon Please stay away from this place !!!!! Do not believe anything that Elliott or Jose tell you! Absolutely the worst furniture buying experience i have ever gone through. They will not even take responsibility they keep saying it's not our fault. Do yourself a favor and avoid this place like the plague

Mesa, AZ

#31 Jan 9, 2016
I just moved into my new home and wanted to get some new furniture. I visit this store and found several pieces of furniture that I liked. I was helped by several reps. It was a very low pressure experience. She was very kind and helped me customize a couch. I also special ordered a bedroom set from the catalog. My bedroom set came in before my couch was completed so I elected to have my bedroom set delivered and I would pick up my couch when it came in because I did not want to wait any longer for my bedroom set. I would recommend this place. They were very kind and helpful. From the sales to the delivery guys to the warehouse guys who helped me load. This place was very nice.

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