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don't take your child to kool smiles pleeeeze

Posted in the Dentistry Forum

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former employee

Midland, TX

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#1
Oct 31, 2009
 
When i was first hired i was told what a great place kool smiles was and the Doctor was very good, one who read verses of the holy bible every morning before the first patient. Well it was nothing like that at all! I couldn't believe how they tortured the children there, with the papoose board, a head holder, plus 2 assistants using all their weight to hold the child down when he didn't seem fearful until he was wrapped and restrained like a mental patient. The doctor (Dr. Lopes) kept yelling at the children with remarks like Boy or Girl (instead of their name)"You don't tell me what to do, I tell you what to do!" He wouldn't make sure the patient was numb or wait until the nitrous had time to kick in, just start drilling sometime cutting their cheek or lip in the process, I responded "Are you sure he or she is numb!. The child would flop like a fish and turn its head side to side and the doctor would not STOP! I was having an anxiety attack as this was going on, tears where running down my face, i'm a mother of infant twins and it really hurt me like i could feel their pain and anquish. I later complained to the Office Manager but she didn't care, i even warned mothers of fathers not to come back, file a complaint, or if the child seemed already fearful to go to a dentist who does hospital sedation because of the trauma it will bring. I tried to do what i could even get it on camera but they would not let me assist anymore and sent me to hygiene to take xrays instead. I was later fired for complaints of cross-contamination and chairs and equiptment not being wiped down in between patients especially with the swine fle going around, so i refused to work in that environment with fear of bringing home germs to my infants and requested that other staff be retrained. In my 11 years experience superior to their mostly just out of school externs or 1 or 2 years experience who work there as assistants are such incompetent and ignorant, uncaring creatures who should not even be let out on the field without real training.
I hope everyone realizes that Kool Smiles isn't going to last very long doing this to our kids....God's children....Jesus says
Matthew chapter 18 verse 3-9
"Assurdely, I say to you, unless you are converted and become as little children, you will by no means enter the kingdom of heaven."
"Therefore whoever humbles himself as this little child is the greatest in the kingdom of heaven."
"Whoever receives one little child like this in my name receives me"
"But whoever misleads one of these little ones who believes in me, it would be better for him if a millstone were hung around his neck, and he were drowned in the depth of the sea."
Woe to the world because of offenses! For offenses must come, but woe to that man by whom the offense comes!
Matthew chapter 18 verse 10, 11 "Take Heed that you do not despise one of these little one's, for I say to you that in heaven their angels always see the face of My Father who is in heaven."
"For the son of Man has come to save which was lost."
The lord sees everything!
Kool Smiles Employee

El Paso, TX

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#2
Nov 17, 2009
 
Funny! All of you incompetent employees who are terminated say Kool Smiles will not last long. Do you not know how much we are growing? Kool Smiles strives to train all employees in the best to their ability problem is you are probably not trainable. With that many years of experience you have how can you get terminated from a job for cross contamination. Good luck to you go find another job we all know it wont pay you what Kool Smiles did.
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