Glasgow doctor works to make medical ...

Glasgow doctor works to make medical e-visits easier

There are 18 comments on the Customer Interaction Solutions story from Dec 8, 2012, titled Glasgow doctor works to make medical e-visits easier. In it, Customer Interaction Solutions reports that:

A Glasgow family physician is hoping to revolutionize the future of the medical field by taking electronic medical visits to a new level.

Join the discussion below, or Read more at Customer Interaction Solutions.

Sir the Man

Glasgow, KY

#1 Dec 30, 2012
What a joke doctor seeing you by email. Sounds like another TJ idea to make more money with no concern for their patents
My Take

Glasgow, KY

#2 Dec 30, 2012
Married to a doctor here. The LAST thing I want is more damn ways for those needy patients to bother our family when my husband is not in the office. We get phone calls at the house, phone calls on the cell phone, bothered by patients every time we go out to eat or even Walmart, and even have drive up unexpected visits at home. All that on top of a 12-16 hour workday. Now they want to access him via email and social media. Aaarrghh!
my thinking

Glasgow, KY

#3 Dec 31, 2012
My Take wrote:
Married to a doctor here. The LAST thing I want is more damn ways for those needy patients to bother our family when my husband is not in the office. We get phone calls at the house, phone calls on the cell phone, bothered by patients every time we go out to eat or even Walmart, and even have drive up unexpected visits at home. All that on top of a 12-16 hour workday. Now they want to access him via email and social media. Aaarrghh!
There are ways for you to get around all of this. My first thought is; you do not act very professional. Guess that might not matter, since you are the wife. Something doesn't sound right here. I doubt the Dr. doesn't know you made this comment. I believe all of us know a doctor has long hours. I also believe they knew this going in to this way of life.
my thinking correction

Glasgow, KY

#4 Dec 31, 2012
I messed up one sentence. I doubt the Dr. knows you made this comment.
My Take

Glasgow, KY

#5 Dec 31, 2012
my thinking wrote:
<quoted text>
There are ways for you to get around all of this. My first thought is; you do not act very professional. Guess that might not matter, since you are the wife. Something doesn't sound right here. I doubt the Dr. doesn't know you made this comment. I believe all of us know a doctor has long hours. I also believe they knew this going in to this way of life.
Professional? How do you know how I act? I have my own career and kids and house to take care of while he has his medical career. How am I not professional by telling you the facts of how it is?

Long hours aren't the problem, if you go back and read. Just because you are a doctor you are NOT on call 24/7 for all your patients. Doctors have families and a private life just like you do. So you think it's OK for someone to come pounding on your door at 3AM because they are sick and didn't like the long wait at the ER? Or the phone to ring 12 times between 11PM and 4AM on a Sunday night because 3 different patients needed help that consisted of calling in prescription "cough" medicine that could have easily waited to morning as they weren't emergencies? Both of these (and more) have really happened to our family. Plain and simple, that is not right and flat out rude.

We have changed our phone number three times, but someone at the hospital always ends up giving it out and once one patient gets it, it is passed along. Same with cell phones. And are we supposed to move when patients show up at the house?

And yes, my husband does know I wrote this and know I feel this way. He feels angry about it as well, but can't say anything w/o causing problems on the job.

People just need to stop and think before they harass their doctors. The are people with private lives and families too - just like you.
fr4ank

Glasgow, KY

#6 Dec 31, 2012
My Take wrote:
<quoted text>
Professional? How do you know how I act? I have my own career and kids and house to take care of while he has his medical career. How am I not professional by telling you the facts of how it is?
Long hours aren't the problem, if you go back and read. Just because you are a doctor you are NOT on call 24/7 for all your patients. Doctors have families and a private life just like you do. So you think it's OK for someone to come pounding on your door at 3AM because they are sick and didn't like the long wait at the ER? Or the phone to ring 12 times between 11PM and 4AM on a Sunday night because 3 different patients needed help that consisted of calling in prescription "cough" medicine that could have easily waited to morning as they weren't emergencies? Both of these (and more) have really happened to our family. Plain and simple, that is not right and flat out rude.
We have changed our phone number three times, but someone at the hospital always ends up giving it out and once one patient gets it, it is passed along. Same with cell phones. And are we supposed to move when patients show up at the house?
And yes, my husband does know I wrote this and know I feel this way. He feels angry about it as well, but can't say anything w/o causing problems on the job.
People just need to stop and think before they harass their doctors. The are people with private lives and families too - just like you.
well let me tell you something. About all the doctors in Glasgow just work 2 or 3 days a week every week. The average person in Glasgow work 5 or 6 days, and make a hundred some thousand dollars less than your husband, want to trade jobs?
Agree

Elizabethtown, KY

#7 Dec 31, 2012
fr4ank wrote:
<quoted text> well let me tell you something. About all the doctors in Glasgow just work 2 or 3 days a week every week. The average person in Glasgow work 5 or 6 days, and make a hundred some thousand dollars less than your husband, want to trade jobs?
Well go to school and get an edge-ma-cation! People have no common sense now a days. They could go to web md for common sense stuff.
MyTake

Glasgow, KY

#8 Jan 1, 2013
fr4ank wrote:
<quoted text>well let me tell you something. About all the doctors in Glasgow just work 2 or 3 days a week every week. The average person in Glasgow work 5 or 6 days, and make a hundred some thousand dollars less than your husband, want to trade jobs?
You must know very little about the doctors in this town. VERY FEW work less than 5 days a week and MANY (my husband included) end up working 7 days a week. He certainly earns every damn penny he makes. And he's got over $300,000.00 in med school loans he has to pay off. Ever researched the cost of medical training? How much in college loans, let alone advanced degree loans, do YOU have to pay off?
my say

Glasgow, KY

#9 Jan 1, 2013
Your description of you and your Dr. husband do not fit the description of any Dr. I know in Glasgow. Maybe he didn't become a Dr. for the right reasons. Evidentally he went into it for a huge salary, since he built up such high student loans. It seems becoming a Dr. to help people, and care about them would be a better reason. Your comments are all me, me, me and we, we, we.
MyTake

Glasgow, KY

#10 Jan 1, 2013
my say wrote:
Your description of you and your Dr. husband do not fit the description of any Dr. I know in Glasgow. Maybe he didn't become a Dr. for the right reasons. Evidentally he went into it for a huge salary, since he built up such high student loans. It seems becoming a Dr. to help people, and care about them would be a better reason. Your comments are all me, me, me and we, we, we.
You make it sound like getting huge student loan debt is an OPTION when you go to med school. You need to do a little research my friend on what the current costs of a medical degree, including residencies, cost.

With his schedule, we are lucky to get 2 hours with him at night before he has to get to bed. The kids get maybe one of those 2 hours. So yes. I am DAMN protective o those 2 hours of family time. It sounds to me more like YOU are the problem and are one of those kind of patients who think they deserve a private, on call 24 hours doctor for every time you sneeze.
If you really think this is about me, me, me then you haven' really been reading anything I've written.
LES PAUL

Glasgow, KY

#11 Jan 1, 2013
MyTake wrote:
<quoted text>
You make it sound like getting huge student loan debt is an OPTION when you go to med school. You need to do a little research my friend on what the current costs of a medical degree, including residencies, cost.
With his schedule, we are lucky to get 2 hours with him at night before he has to get to bed. The kids get maybe one of those 2 hours. So yes. I am DAMN protective o those 2 hours of family time. It sounds to me more like YOU are the problem and are one of those kind of patients who think they deserve a private, on call 24 hours doctor for every time you sneeze.
If you really think this is about me, me, me then you haven' really been reading anything I've written.
There is an emergency room for EMERGENCIES. Some people think that the E.R. is a doctors office.If you break a bone , need stitched up , have a high grade fever go to the E.R. otherwise wait until your Dr's office opens and see your Dr. I am not a Dr. or nurse but I agree with the Dr's wife. If it is an EMERGENCY , go to the E.R.. If not , wait until your Dr's office is open . Remember the E.R. is not a Dr's office. 90 percent of the people that go to the E.R. do not have an emergency. A cold , cough , etc. can wait until office hours. Most doctors put in a lot of hours to pay for school and insurance. When they are at home leave them alone. If it is an emergency there are plenty of Dr's on call.
Agree

Elizabethtown, KY

#12 Jan 1, 2013
I agree u cant fix stupid tho. People just wont get that thru their dumb heads. Heck they have web md to look up common sense stuff. Id hate to know what they would do if they lived in a third world country where u dont get these luxuries.
Idiot watch

Glasgow, KY

#13 Jan 2, 2013
I can't think of any reason to call my doctor at home. My insurance company has an ask a nurse program 24 hours a day. I would call that service if I had a question. If I had an emergency, I would go to the ER.

I don't know why this particular doctor gets so many calls from patients but I think medical schools now promote good bedside manner and with that open and friendly manner with patients, I think some patients now consider their doctor a personal friend. Why wouldn't you call a personal friend?

I have noticed too that many doctors on facebook have patients as facebook friends. Again, that encourages this behavior.
tired

Glasgow, KY

#14 Jan 4, 2013
maybe if doctors would take care of a problem when you see them in their office people would not have to go to the er anymore you pay ahigh bill and dont get better without seeing doctors two or three times old saying docotors bury their mistakes
just saying
grow up

Glasgow, KY

#15 Jan 5, 2013
tired wrote:
maybe if doctors would take care of a problem when you see them in their office people would not have to go to the er anymore you pay ahigh bill and dont get better without seeing doctors two or three times old saying docotors bury their mistakes
just saying
No - you'd still go to the ER as you are too much of a selfish lazy ass to do what your dr advises or to take the time to schedule an appointment.

And as you bash doctors, who is it that you are seeing in the ER? Oh, that's right. They are DOCTORS. You dipshit.
Hummmmm

Edmonton, KY

#16 Feb 25, 2013
Maybe people should consider all the consequences before becoming involved with someone who decides to become a physician. I think most people, if you've been exposed to health care at all realize what "crack pot", unprofessional people they may be dealing with on a day to day basis. It saddens me to think that the wife of a community leader would get this irate over a Topix post. I think a very good option would be to not live in the community that you choose to practice in. Maybe something to think about.
lol

Tucker, GA

#17 Feb 25, 2013
Hummmmm wrote:
Maybe people should consider all the consequences before becoming involved with someone who decides to become a physician. I think most people, if you've been exposed to health care at all realize what "crack pot", unprofessional people they may be dealing with on a day to day basis. It saddens me to think that the wife of a community leader would get this irate over a Topix post. I think a very good option would be to not live in the community that you choose to practice in. Maybe something to think about.
So a doctor is a "community leader" now? What a bunch of bullsh*t.
educated guess

United States

#18 Feb 26, 2013
sounds like a liability issue to me. who would diagnose and prescribe without actually seeing,touching,etc. I want to get what I pay for-a real exam! It is our responsibility as patients to ask questions and demand our 15 minutes of time if it is needed. All healthcare workers should go home at the end of the shift exhausted or they haven't done a good job. that is the way I was trained-OLD SCHOOL!!! was never in it for the money--lots of other career choices that also make money but don't have to take care of people!

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