Review: Ashcroft & Oak Jewelers

Posted in the Louisville Forum


United States

#1 Nov 18, 2010
I would never buy another piece of jewelry from Ashcroft, I wouldn't even take a piece from there if it was free. I've had a ring from there for about 2 years, it's beautiful! Needless to say we've had to go back to the store every 3 months or sooner because stones keep falling out. They have the most poor quality of jewelry I've ever seen from a jeweler in my life. I've told everyone I know not to buy a thing from them! I would NOT recommend to anyone!

United States

#2 Jan 3, 2013
My mom has had the same problem...and the last time they had her ring for over two weeks and when she got it back the center diamond was dark and cloudy....we are almost 100% convinced they switched the diamond. Going to get it inspected by another jeweler and if it doesn't match the specs on the card they will pay big. I would suggest no one buy anything from them. They're as bad as King's jewelry

Hightstown, NJ

#3 Jun 26, 2013
I thought it was just me! I swear they have had my engagement/wedding band in for repairs more than I have had it on my finger and I've been married over a year. They have replaced three diamonds...I don't know how they can afford to stay in business.

Louisville, KY

#4 Jul 10, 2013
Couldn't agree more. I am currently without m engagement ring and wedding band that we turned in for repairs over a month ago... This is the second time that they have told me the repairs would last one week and they ended up taking over a month. I am sorry I got my most important jewelry at this store. TERRIBLE POLICY.

Louisville, KY

#5 Jul 15, 2013
Go to Royal Jewelers on Shelbyville Rd.

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