tenn river medical/ nurse from hell/ move them out of powell

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WHTNOFNZITTI

Knoxville, TN

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#1
Aug 29, 2012
 

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I JUST LEFT BENCHMARK PHYSICAL THERAPY WITH MY GRANDSON, AN I'M SO UPSET! NEXT DOOR TO BENCHMARK IN POWELL IS A PAIN CLINIC, CALLED TEEN RIVER MEDICAL. I PARKED IN THE HANDICAP PARKING BECAUSE I AM, AN LEFT MY MOTHER AN SISTER IN THE CAR, SO I COULD TAKE MY GRANDSON IN BENCHMARK TO HIS APPOINTMENT, I HAD JUST PICKED UP MY MOTHER FROM THE HOSPITAL NEXT DOOR, WHERE SHE WAS JUST RELEASED FROM THE I C U UNIT, TO GO HOME TO DIE, IN HER FINAL DAYS OF C O P D. I HAD COME BACK OUT TO CHECK ON HER, AN MY SISTER, WHEN A HEAVY SET WOMAN COME OUT OF A DOOR NEXT TO THE PAIN CLINIC,A OFFICE NOT EVEN OPEN, AN TOLD ME TO MOVE MY CAR, THAT WE WERE NOT ALOUD TO BE THERE, AN I TOLD HER WERE AT THE BENCHMARK PHYSICAL THERAPY, AN SHE SAID SHE DIDN'T CARE, MOVE MY CAR OR SHE WOULD CALL THE POLICE. AGAIN I TOLD HER I'M HERE 2 OR 3 TIME A WEEK, WITH MY GRANDSON AN SHE SAID SHE DIDN'T CARE MOVE MY CAR NOW. SO I DID MOVE IT. THE SHE COME WALKING DOWN THE SIDE WALK TO BENCHMARK, AN WENT INSIDE AN STARTED TALKING ABOUT ME TO AMY AT THE FRONT DESK ! I WALKED IN BEHIND HER AN SIT DOWN AFTER HEARING HER TALKING ABOUT ME, SHE TURNED AN LOOKED AT ME LIKE SHE WAS SHOCKED. THE NURSE IS NOT ANYTHING TO THIS COMPANY, AN HAS KNOW RIGHT TO SAY ANYTHING TO ANYONE! SO I AM FILING A COMPLAINT AGAINST HER AN TENN RIVER, FOR THINKING SHE IS SOME BODY, AN MAKING A POOR WOMAN MOVE OUT OF THE PAIN CLINICS PARKING WHEN IT WASN'T MARKED, FOR THERE PARKING ONLY! THIS IS THE ONLY HANDICAP PARKING IN FRONT OF THE BUILDING, AN THE ONLY WAY TO GET MY MOTHER OUT OF THE CAR, AN IN HER WHEELCHAIR, AN INTO BENCHMARK TO USE THE BATHROOM! IF THIS PAIN CLINIC IS TAKING OVER THE NEW SHOPPING CENTER THEN WHAT IS THE OTHER BUSINESS GOING TO DO. I HAVE HAD MANY OF THE PEOPLE COME UP TO ME IN THIS PARKING LOT, AN ASK ME FOR CHANGE AN CIGARETTES, POP, WATER! THEY NEED TO MOVE !IT IS NOT SAFE FOR SMALL CHILDREN, AN THAT IS WHAT BENCHMARK IS FOR, OT, PT, SPEECH, FEEDING. A LOT OF SMALL CHILDREN, AN IT IS NOT SAFE FOR SMALL CHILDREN WHEN THE DOCTORS OFFICE NEXT DOOR IS ONLY FOR PAIN PILLS!
Benchmark in powell

Knoxville, TN

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#2
Aug 29, 2012
 

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This place is just for pills, every time I would go there, to get physical therapy, I was ask for something, even one woman ask me for a ride! So I stopped going. Don't go there unless your looking for pills, she is right it's not safe! The police needs to look into thIS office! I'm sure Benchmark will have to move, or go out of business, as well as the other business! As for the fat bitch at the door, you should have let her call the police, you had a handicap tag didn't you? They would have put her back inside on that fat ass!
Whtnofnzitti

Knoxville, TN

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#3
Aug 29, 2012
 

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Oh yes! Did I tell you there were only (7) seven cars in the parking lot, four 4 in the pain clinic. an three (3) in Benchmark parking! Not one marking on any of the signs, that said it was for them only! How is the other handicap people going to get into benchmark? Yes I have a handicap tag, an was dressed very nice, an driving a newer Lincoln town car! I'm a grandmother, an had a great grandmother an aunt in the car, i guess if your not acting like your on drugs your not welcome their!
Clawed Balls

Knoxville, TN

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#4
Aug 29, 2012
 

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Well, there's your problem. You drive a town car to a pain clinic the junkies will think the head pusher is here and they're scared to come in. You can't drive a nice car to where a drug deal is about to happen unless you are the supplier!
Whtnofnzitti

Knoxville, TN

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#5
Aug 29, 2012
 
Lol your right!
neighboring business

Marietta, GA

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#6
Mar 21, 2013
 

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I have to disagree with all these comments you are judging a business that at the time these comments were written had just started their primary care facility. They unfortunately inherited not so great clientele but since their arrival they have made this into a legitimate Dr's office that I am proud to share a space with. I will guarantee if you stopped by there today your opinion would change. These are nice people that want to provide a family oriented practice and nothing more.
This place is incompetent

Knoxville, TN

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#7
Aug 23, 2013
 

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I went to the N. Peters Rd. location to establish a new primary care physician. I picked the doctor, Dr. Robert Hoyt, because he was on my insurance's list of providers and was near home and work. Well, two days before my first appointment they called me and told me that Dr. Hoyt had to cancel but that I could see another one of their "providers." I took this to mean another doctor, but as I found out when I got to the examination room, they meant a nurse practitioner. Strike one. The nurse practitioner told me to make a second appointment to get fasting blood tests done - why didn't they tell me this before the first appointment? Seems to me like they just wanted another payout from my insurance. Strike two. When I arrived for my second appointment, in the triage room they asked me why I was there - they were the ones who told me to come back, why didn't they know why I was there? But the third strike, and this was the most glaring example of medical incompetence and negligence I've ever seen, was that the triage nurse said, "you're on xxxx drug, right?" I said, "no." She said, "your record shows you were given a prescription for the drug on your last visit, and it was called in to your pharmacy." I said that this was all news to me. The nurse practitioner on my first visit never discussed giving me a prescription, never discussed reasons why I should be on this drug, and never told me she was calling it in to my pharmacy. As I waited well over two hours past my appointment time to see someone on this second visit, I was given plenty of time to consider this information and I got more and more angry as I realized the level of sheer incompetence I was dealing with. I told the nurse practitioner that I was unhappy with the medical care I was receiving at their practice. I said I wanted my co-pay money back and that I wanted them not to file a claim for my visit. I will grant that they agreed to my requests. The facility administrator offered me special treatment on future visits but there is no way in hell I'm going back to such a place that demonstrates such base negligence and incompetence. I still never even met the doctor I chose. On top of all this, I found the waiting room to be filthy - there was dirt, tiny paper scraps, and paper clips on the floor of the waiting room, I never saw anyone clean anything until they were trying to close for the day, and I found the front desk staff to be highly unprofessional. One of them has two-tone dyed hair that looks like a skunk and the other one was more concerned about chatting about country music with a sleazy pretty-boy salesman who lingered by the front desk for more than a half hour so he could flirt with the female staff and "say hi" to some girl who worked there all while the appointment times were backlogged for over two hours. One of these front-desk hussies asked me to pay my co-pay before any services had been rendered. There was some incessant beeping noise in the waiting area both times I was there that sounded like a smoke alarm with a dead battery. There were shady-looking redneck workers coming and going from the waiting area to the back to fix some problem with the air conditioner the entire time I was waiting. The clientele of the place consisted of mulletted hillbillies, filthy day-laborers, and trailer-park queens who were unaware of how much money they owed the place in back payments. Do not go here under any circumstances. I've been to the backwater clinic called the Grainger County health department and it was more professionally run than TN River Family Medicine. You'd be better off treating yourself at home with newts and leaches.
fairylove

United States

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#8
Jan 19, 2014
 
I go there to that,doctor and it does seem like everybody r drug addicts. In powell. I feel uncomfortable there bc im not a drug addict I go there for a family doctor bc its close by. Me and my boyfriend went in there,which he is a hispanic. We went in the office all we heard was pill heads talking racial remarks saying now they accept mexicans here? I want to go to a diffrent doctor sooo bad but everything else is far away that takes my insurance.
blue eyes

Knoxville, TN

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#9
Feb 17, 2014
 

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to the person that wrote this places is incompetent my father-in-law go there and he is a fine man that has a collage degree and he is a carpenter for many years and has nice things and worked hard in is life for what he has and for you to go and judge people for what they look like or for what they wear is wrong of you cause that might be all they have to wear or really don't have a good places to live at the time,I do agree that you should try to be fix your self up when you do go to the doctor's office if you have it. but if you don't you don't so thats why you should never judge anybody because you really don't know what the of persons life is like 111
Right

Morristown, TN

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#10
Feb 28, 2014
 
Well something went down there because they closed and moved. What's that tell ya??
Cracker

United States

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#11
Monday Mar 31
 
Right wrote:
Well something went down there because they closed and moved. What's that tell ya??
Odd
Hmmm

Torrance, CA

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#12
Monday Mar 31
 
Strange
DEA needed

Shelby, NC

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#13
Monday Mar 31
 
What agency responsible to stop this nonsense? Appears to be in medical field everywhere. Seems these drug gangs rule the world anymore and worse than attack dogs to sober hard working people.

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