Audit of Long Beach towing finds 'hig...

Audit of Long Beach towing finds 'high risk of fraud'

There are 13 comments on the Long Beach Press-Telegram story from Oct 12, 2009, titled Audit of Long Beach towing finds 'high risk of fraud'. In it, Long Beach Press-Telegram reports that:

A lack of oversight and controls in Long Beach's Towing Operations creates "a high risk of fraud," according to an audit by City Auditor Laura Doud.

Join the discussion below, or Read more at Long Beach Press-Telegram.

MJMJ

Long Beach, CA

#1 Oct 12, 2009
No kidding. How did it take so long for them to figure this out. In Belmont Shore, you can sight tow-trucks "patrolling" the streets for cars with reg tags that may or may not be current, cars that may or may not be in red-zones, etc...

Lot's of graph here.
KS2 Problema

Long Beach, CA

#2 Oct 13, 2009
As long as I've been in Long Beach (I first moved here in 1971), the City's official tow and impound yard's operations have ranged from highly suspect to manifesting obvious -- obvious to everyone but the City, apparently -- signs of deep corruption and malfeasance, from various towing and impound scams to the old leave-the-lights-on-and-charge -them-for-a-battery-recharge routine that used to apparently net tow yard workers extra pocket money.
Robert J G Jackson Sr

United States

#3 Oct 13, 2009
Congratulations to Mr. Conway for calling for the audit. Once again, Ms. Doud displays her value as City Auditor. Excellent. Now, it's up to the appropriate people to fix one more absurd mess. Large amonts of cash, vehicles laying around without any proper controls, and Mr. West feels that there hasn't been substantial fraud? Really? People are people, Mr. West. Part of your job is to protect the taxpayers from those who would commit fraud and abuse.
Grumpy dude

Los Angeles, CA

#4 Oct 13, 2009
Following this audit, any city employee who had been or was contemplating stealing is at least on notice. Kudos to the City Auditor for pointing out the shortfalls. It is because of the work of the Auditor's office that Pat West can feel comfortable nobody is committing substantial fraud from hereon out.
area resident

Huntington Beach, CA

#5 Oct 13, 2009
Now let's audit these employees.
Former LB Native

Boise, ID

#6 Oct 13, 2009
This has gone on for years. If you have ever had a car imponded in Long Beach it is amzing what comes up missing at times from the trunck off the car. Towing courption has gone on in Long Beach as long as I can rember
LBJJ

United States

#7 Oct 13, 2009
Brilliant.

There also might be a high risk of Catholics at the Vatican...
EMPLOYEE

Long Beach, CA

#9 Oct 13, 2009
LET ME START BY SAYING KNOW YOUR FACTS BEFORE COMMENTING FIRST OF ALL WE DONT CHARGE ANY ONE FOR OUR SERVICES WE PROVIDE A SERVICE FOR P.D WHICH DONT INCLUDE BATTERY JUMPS TO THE PUBLIC AND WE DONT SEARCH FOR EXP REG WE ONLY ANSWER CALLS TO OFFICERS THAT REQ A VEH TOWED SO YOU MUST BE REFERRING TO PRIVATE COMPANIES AND WE"VE NEVER HAD A COMPLAINT OF MISSING PROPERTY SO AGAIN YOU MUST BE REFERRING TO PRIVATE COMPANIES.AND IF YOU USED COMMON SENSE YOU WOULD THINK BEFORE YOU COMMENT ON SOMETHING YOU DONT KNOW ABOUT LIKE AS IN ANY SALES POSITION MONEY IS EXCHANGED AND THAT LITTLE AMOUNT ISNT WORTH MY GOOD CITY JOB SORRY TO THOSE OF YOU THAT THINK LIKE A THIEF BUT ME AND MY COWORKERS HAVE NEVER HAD CASH COME UP SHORT OR MISSING CASH AND THE AUDIT IS DONE AND AS THE PAPER STATED NO ONE HAS BEEN FOUND GUILTY OF ANY WRONG DOING SO WHAT DOES THAT TELL YOU ...USE YOUR COMMON SENSE PEOPLE
John

Long Beach, CA

#10 Oct 13, 2009
EMPLOYEE wrote:
LET ME START BY SAYING KNOW YOUR FACTS BEFORE COMMENTING FIRST OF ALL WE DONT CHARGE ANY ONE FOR OUR SERVICES WE PROVIDE A SERVICE FOR P.D WHICH DONT INCLUDE BATTERY JUMPS TO THE PUBLIC AND WE DONT SEARCH FOR EXP REG WE ONLY ANSWER CALLS TO OFFICERS THAT REQ A VEH TOWED SO YOU MUST BE REFERRING TO PRIVATE COMPANIES AND WE"VE NEVER HAD A COMPLAINT OF MISSING PROPERTY SO AGAIN YOU MUST BE REFERRING TO PRIVATE COMPANIES.AND IF YOU USED COMMON SENSE YOU WOULD THINK BEFORE YOU COMMENT ON SOMETHING YOU DONT KNOW ABOUT LIKE AS IN ANY SALES POSITION MONEY IS EXCHANGED AND THAT LITTLE AMOUNT ISNT WORTH MY GOOD CITY JOB SORRY TO THOSE OF YOU THAT THINK LIKE A THIEF BUT ME AND MY COWORKERS HAVE NEVER HAD CASH COME UP SHORT OR MISSING CASH AND THE AUDIT IS DONE AND AS THE PAPER STATED NO ONE HAS BEEN FOUND GUILTY OF ANY WRONG DOING SO WHAT DOES THAT TELL YOU ...USE YOUR COMMON SENSE PEOPLE
ALL B.S
KS2 Problema

Long Beach, CA

#12 Oct 14, 2009
EMPLOYEE wrote:
LET ME [...]
I should have thought I had made clear the historic context in which I was speaking. The situation as you describe it is not what has gone on in the past. If it's cleaned up, great. But, one thing, I can *guarantee* you that, in years past, lights *were* left on more often than not and jump starts *were* charged for and don't try to tell me they weren't, because it happened to me more than once.
926man

United States

#13 Oct 15, 2009
KS2 Problema wrote:
<quoted text>I should have thought I had made clear the historic context in which I was speaking. The situation as you describe it is not what has gone on in the past. If it's cleaned up, great. But, one thing, I can *guarantee* you that, in years past, lights *were* left on more often than not and jump starts *were* charged for and don't try to tell me they weren't, because it happened to me more than once.
I have worked for this operation for over 20 years, and have never seen somebody charged for this customer service. Obviously, you are speaking of a PRIVATE towing company and not the City of Long Beach(CLB) Towing Operation. Lights are left on occasionally, or a tow driver will inadvertantly leave an ignition key in the on position (required to be on to put car in neutral to tow it) and the battery will die. When this happens, the staff at the CLB are required to give jump starts and there is no charge; always have, always will. That goes for airing flat tires that have leaked during storage, and sometimes assisting in change flats that will not hold air.

But, as usual, and as seems to be the underlying theme in previous comments, it appears there are some sour grapes toward tow companies, as a whole. CLB Towing only impounds cars of those the police have found in violation OF State and Municipal law. Not only does this operation perform a valuable service for the police agencies, it also does a service for law abiding taxpayers who pay their registration, have valid driver's license, park their cars legally, and don't abandon their junk cars in front of their neighbor's homes.

This is not an indiment of the entire towing industry, but there are PRIVATE companies out there that will tow your car from a private parking lot, and you will have the previously commented problems of theft and maltreatment. Just don't lump us with those unprofessional companies.
Pete Gonzales

Dallas, TX

#14 Nov 1, 2009
As usual, City Managers do not agree and do not like city auditors. As former city auditor, they consider this an insult to their operations. Instead of praising the auditor for such findings, they do the opposite. They never learn.
Thiago

Columbus, OH

#15 Jan 2, 2014
I'm not too surprised. Our car towing in Long Beach did an audit, but it turned out well for them. http://www.aatowing.net

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