Fone World - Williamson Mall - Custom...

Fone World - Williamson Mall - Customer Complaints

Posted in the Dundalk, Ireland Forum

Patrick

Ireland

#1 Aug 15, 2012
I cracked the screen in my HTC smartphone and brought it to Fone World in Williamson Mall, Dundalk. They replaced the screen. 1 week later the screen popped out. They took it back and returned it later that day. Now the screen popped out again, and there was a buzzing sound in the speaker. I took it back a 3rd time. They informed me the buzzing sound was some screws they forgot to tighten.

Phone back again, screen not fitted right, and still speaker buzzing. They want it back again, but everytime I return it, they damage the phone worse. To make things worse they wont issue a refund so I can get the phone repaired by a competent technician.

My advise is not to use this service. Anyone else have problems here?
Patrick

Ireland

#2 Aug 15, 2012
I asked for a refund this morning. They wanted the phone back for another go at fixing it.

If they "fix it" any more I will end up having to replace it.

Will just write it off as a bad job and go elsewhere.

Don't get caught out like I did.
Jon L

Lewes, UK

#3 Aug 4, 2015
Had my XPERIA Z3 fixed here, screen had smashed. Got it back, no sound, no speaker. Took it back, repaired it again, came another colour from copper to black. nfc no longer worked, nor did bluetooth. Tried to palm me off with the black one hoping I wouldn't notice. Avoid these idiots. ALL THE GOOD REVIEWS WRITTEN ON GOOGLE ARE BY STAFF MEMBERS, I RECOGNISE ONE OF THE PEOPLE.

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