Review: Bates Rv Rental

Review: Bates Rv Rental

Posted in the Houston Forum


United States

#1 Jun 22, 2011
DO NOT RENT FROM BATES!! We had the worst 1 week experience... We rented the Mandalay 40' that seemed like heaven on wheels, but turned out to be hell. Nothing worked properly... Driver A/C wasn't cool, ceiling leaked when rained, Rear Camera broken, Frig/Freezer didn't work at all, generator shut on and off frequently, electric cable ejected on the highway, half the plugs didn't worked, had to manually open toilet to flush, carpet smelled like cigarette smoke, TVs worked 25% of time, microwave didn't work, drawers not secured flying out when turned, the biggest one... We BROKE DOWN 800 miles from Houston and Bates had no sympathy. The 24hr help is non existent. We waited 12 hours before anyone called us back from Bates. Found my own mechanic to figure out the problem that would take 3 days to fix (Bates wouldn't reimburse for this either or the airport car rental due to breakdown). Bates has failed to provide any compensation for our nightmare issues including keeping our deposit and we plan to file a lawsuit.
al truitt

Valrico, FL

#2 Sep 25, 2012
If you are thinking about buying a rv don't I say don't buy from Bates rv don't they take your deposit and when the app. will not go through they won't give it back you call about your money they send you from person to another the tell you they will call you back and no return call from them they don't care they have your money and know it will cost you more to get it so they get to make money off with out making a sale
aaron browne

Ludhiana, India

#3 Aug 25, 2013
Nice read, I just passed this onto a friend who was doing some research on that. And he actually bought me lunch since I found it for him smile So let me rephrase that: Thanks for lunch!
aaron browne

Ludhiana, India

#4 Aug 26, 2013
Your website is super I will have to read it all, thank you for the diversion from my studies!
tanks a lot.

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