Delta CEO gives up seat for mom late to pick up daughter
Delta Air Lines CEO Richard Anderson is in the travel spotlight today after he gave up his seat on an oversold Delta flight so that a mother could make it home to Atlanta, reports WXIA TV of Atlanta.
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#1 Jun 25, 2013
Major kudos to Delta CEO Mr. Richard Anderson ! Not only did his considerate act impact the woman who was #8 on the standby list of a full flight but also all of the Delta employees who now witnessed their leader show by example that he "understands" how making sacrifices yields benefits not only from his vast workforce on days of irregular operations but also from the employee at the top of the pyramid. THAT'S TEAMWORK !!
As a longtime United Airlines employee, I can only hope that CEO Jeff Smisek reads about this and has an epiphany of his own... improving the once proud service culture and elevating dependability in an airline that now sorely lacks it.
I stand beside all of my professional airline brethren in saluting and thanking Mr. Anderson for serving as a positive example of what can happen when a CEO steps down from his ivory tower and leads by example not edict.
Since: May 08
#2 Jun 26, 2013
Not only do I applaud the action, but I'll bet she enjoyed the first class seat.
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