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Wondering

Albany, CA

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#1
Jul 6, 2009
 
I previously sent this question but did not spell the name correctly (discovert instead of discovery). I would like to hear from anyone who has experience with this business. Were you satisfied with the result?

Thanks
Angel

El Cajon, CA

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#2
Jul 7, 2009
 
Do a "search" on this at the top of the page. I remember a very active and extensive discussion from many people about their purchase.
If there was any other option available, I don't think this would be a route most people would take. I guess it depends on the $$ situation and where you live. Remember, when you're dealing with a website there is hardly any recourse if you're not satisfied. Also, dentures take many trips back and forth to adjust. Even if they are adjusted for you, they would be out of your mouth and in the mail a number of times. Good luck.
Bob

Porter, TX

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#3
Jul 9, 2009
 
Wondering wrote:
I previously sent this question but did not spell the name correctly (discovert instead of discovery). I would like to hear from anyone who has experience with this business. Were you satisfied with the result?
Thanks
I had to have them redo mine 4 times and they still did not do it right. You may have a better luck.

Bob
Jake

Ludowici, GA

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#4
Jul 24, 2009
 
The New Discovery Dental Lab is nothing but a scam and the state of California should investigate this scam artist working supposedly from his office which is actually his home. Carl Willis is the one who normally answers the phone and promises the world but delivers nothing but BULLS--T. There is no one who can make a set of dentures through the USPS without a dental assistant or technician being in person to adjust or fit. Please BEWARE.
Wondering

Redwood City, CA

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#5
Jul 25, 2009
 

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Thanks for everyone's comments. I think I will go to a local dentist.
Angel

El Cajon, CA

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#6
Jul 25, 2009
 
Good choice. There was so much negative input on a previous thread about that lab that the thread was removed. Any place that created that much controversy would have probably not been what you were looking for if you were within driving distance to a local facility.
Good luck to you. Dentures are hard enough to fit being local to your dentist. I have had more than several adjustments. I cannot conceive that this would have been convenient for you.
helen_b_54

Anchorage, AK

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#11
Aug 4, 2009
 
Wondering wrote:
I previously sent this question but did not spell the name correctly (discovert instead of discovery). I would like to hear from anyone who has experience with this business. Were you satisfied with the result?
Thanks
I tried this and it worked well for me i guess I am lucky..
SLBushway

Dallas, GA

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#12
Aug 5, 2009
 

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On your own you created dentures that fit perfectly and do all that dentures are designed to do i.e. slow down bone loss (very important for women), preserve facial muscle integrity, improve speech etc. You did this all on your own? I don't believe it. Please have a licensed dentist verify this for us because until one does no one is going to believe that it's possible. And if your dentures don't do all that a set is designed to do then you're not lucky because the money you just spent will be wasted. Trust me, you'll have to do it again in the not so distant future and that will include having to spend more to correct the problems associated with dentures that weren't designed by a trained professional. Again, you can say anything you want but until we have verification from a trained professional it's best for customers to assume that it's simply not true - something I know first-hand because I fell for this scam as well.
Wondering

United States

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#13
Aug 5, 2009
 
SLBushway I totally agree with you! I went to a professional dentist yesterday and it was a real eye opener as to what the concerns were with with replacing my denture including preventing bone loss. I don't see how you can get the advice and proper fitting you neeed without seeing a real dentist in person.

Thanks for all of the good comments I received which really helped me make a good sound decision.
concerned

Machias, ME

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#14
Aug 5, 2009
 
I just inquired a job by New Discovery Denture Lab. I'm slow to respond because it just seems weird to me that you can take impressions and have dentures made without a Dentist fitting them... Does this really work? and sucessfully at that?
Thanx
Irene

United States

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#15
Aug 6, 2009
 
I just taked to this man and he was very rude. I could not get him to say where the office was. He indicated he had representatives all over the country that would come to my home and fit me. That sounded legit. but some of these posts make it sound like you do the impressions yourself. How does this work? Has anyone checked with the Better Business Bureau in San Amonica? He said they had a good rating?
SLBushway

Dallas, GA

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#16
Aug 6, 2009
 
NDDL is not an accredited member of the BBB they simply have a business listing and so unless they display the BBB logo on their site (which they can't) most customers wouldn't know they could complain. As a result there have been no complaints registered and so they're rating is artifically high.

The only person licensed to sell dentures other than a dentist is a denturist. However, it is only legal in 6 states (yours isn't one of them) and so how is it possible for him to legally have representatives all over the country? If you decide to do this you might want to ask the person coming to your house to see some certification.

This is what dentalwatch.org has to say about the issue:

"Denturists are a relatively small number of technicians who provide dentures directly to the public. In the United States, denturism is illegal in most states. In addition, the Federal Denture Act (Section 1821 of Title 18, United States Code) makes it a criminal act to market in interstate commerce any denture or other dental prosthetic appliance that has not been made or legally authorized by a licensed dentist. The major objection to denturism is that complete examination of the mouth and proper fitting of the teeth often require skills that denturists lack. Denturists are not competent to diagnose cancers or other diseases within the mouth, to screen for underlying disease, or to recognize when structural problems of the mouth (such as unseen broken-off roots of teeth) can lead to injury if not corrected before the installation of dentures. In 1991, the Arizona dental board noted that complaints concerning the state's denturists were many times more common than complaints about the state's dentists."

Bottom-line, proceed with caution.
curious

Loveland, OH

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#19
Sep 8, 2009
 
Just wondering if there is anybody out there that has worked for this company that has had problems?
Debbie

AOL

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#20
Sep 9, 2009
 
I posted earlier about Carl and his "company". Mom and I thought it would be great to get them so cheap and easy! We got the dentures made and they did look nice but didn't fit at all. Mom was ill at the time and not thinking right so I waited a few months for her to recover.
I called Carl and he said to see our local dentist and they would adjust them....yeah, right! 4 dentists and all the labs in the metro area wouldn't touch them. One dentist did say he could have them relined but wouldn't make any promises. Cost...$600 for reline.
I boxed up the dentures, wrote a letter, and sent the dentures back!
I asked for a full refund and threatened to contact the BBB and my State Attorney General about "the scam".. He immediately called me wanting to know why I threatened him.
Not a threat, a promise, I told him.
Once I got a letter from my bank saying it was too late for me to ask for a charge back (60 days limit), he sent me a check for the full $399! It cleared too! You have to be persistent with him if you have fallen for this scam.
Just got my own dentures and Mom her new one's. Cost more but well worth it!
Why? Because they fit!
SLBushway

Dallas, GA

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#21
Sep 9, 2009
 
This is a home based business - you won't find any disgruntled employees because the last I knew there was only one - not including Carl the owner.
Angel

El Cajon, CA

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#22
Sep 10, 2009
 
SLB - ever the watch-dog .... so glad you're still around.

Debbie - hurrah for you. And thanks for posting.
UnsureAssistant

Southwest Harbor, ME

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#23
Sep 10, 2009
 
"Aug 5, 2009 I just inquired a job by New Discovery Denture Lab. I'm slow to respond because it just seems weird to me that you can take impressions and have dentures made without a Dentist fitting them... Does this really work? and sucessfully at that?
Thanx"

I also just inquired about a possible job with New Discovery Denture Labs, I would like to know if there is anyone out there who knows if this is legit? I am a trained dental assistant, but feel that this whole procedure is kind of sketchy. Does anyone know if it is legal for these assistants to go to the patients home and take the impressions? Any information would be very helpful. Thank you!
SLBushway

Dallas, GA

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#24
Sep 10, 2009
 
Denturists are a relatively small number of technicians who provide dentures directly to the public. In the United States, denturism is illegal in most states. In addition, the Federal Denture Act (Section 1821 of Title 18, United States Code) makes it a criminal act to market in interstate commerce any denture or other dental prosthetic appliance that has not been made or legally authorized by a licensed dentist.
Bend OR

Bend, OR

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#25
Sep 23, 2009
 
UnsureAssistant wrote:
"Aug 5, 2009 I just inquired a job by New Discovery Denture Lab. I'm slow to respond because it just seems weird to me that you can take impressions and have dentures made without a Dentist fitting them... Does this really work? and sucessfully at that?
Thanx"
I also just inquired about a possible job with New Discovery Denture Labs, I would like to know if there is anyone out there who knows if this is legit? I am a trained dental assistant, but feel that this whole procedure is kind of sketchy. Does anyone know if it is legal for these assistants to go to the patients home and take the impressions? Any information would be very helpful. Thank you!
I am a trained dental assistant, but feel that this whole procedure is kind of sketchy too. I want to know if anyone has done this. If it is Illegal why do they continue the practice?Independent Contractor is what they call you.What does the ADA have to say about this?
SLBushway

Dallas, GA

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#26
Sep 24, 2009
 
Bend OR wrote:
<quoted text>
I am a trained dental assistant, but feel that this whole procedure is kind of sketchy too. I want to know if anyone has done this. If it is Illegal why do they continue the practice?Independent Contractor is what they call you.What does the ADA have to say about this?
It's illegal to sell weed but people still do it and so the fact that it's taking place cannot be used as a gauge in determining whether or not it's legal or right. You asked about the ADA and here's the information I found after a quick search. I am sure a more thorough search will produce more results.

Denturists have campaigned for the right to practice independently in many states, but most of these campaigns have failed. Denturists are allowed to practice independently only in Oregon, Idaho, Montana, and Washington [4]. Those in Maine, Arizona, and Colorado can practice under the supervision of a licensed dentist. However, in 1991, investigators hired by the Arizona Dental Association found that only three out of the state's 13 denturists advised callers to see a dentist before visiting them. Denturists assert that they can fit dentures as competently as dentists and more cheaply. However, six years after the Canadian province of Ontario began regulating denturists, the fees quoted in their fee guide were similar to those of dentists.

The educational requirements for licensing are fairly consistent throughout the six states where denturism is legal. All six require a minimum of a two-year degree plus an examination for licensing or certification. In addition, Idaho and Oregon require a two-year internship with a licensed denturist and Montana requires a one-year internship.

The American Dental Association is strongly opposed to denturism and has encouraged dental societies to sponsor community programs in which professionally acceptable dentures can be offered to financially disadvantaged individuals at a reduced cost. Programs of this type exist in most states. In addition, low-cost care may be available from dentists whose fees are comparable to those of denturists. Nearly half of dentists responding to a 1994 ADA survey reported that they offered free or discounted care to people with low incomes.

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